We have visited this diner many times and have never had an issue. Sadly today this was not the case. I came in with my husband and two girls, one of which is a bit of a picky eater. My husband inquired (in Spanish) about how the steak was made, seasoning wise and if any onions and such were added on top, to make sure it’s something my daughter would eat. Once the young waitress got to the POS (point on service, where the order is input, she began speaking in English with her coworker, with an attitude. I went up and explained nicely that we were not trying to give anyone a hard time and explained the reason why my husband asked the questions. The attitude continued when I walked away. At this point we got the other server she was speaking to who was being passive aggressive. We decided to go elsewhere and will like not return which sucks, because the food is normally pretty good. Sadly customer service makes or brakes an establishment for us.
Service: 1
John Lilley
Kinda ghetto, decent food, and bad service. Waited 30 min for the food, server was always away talking to her cousin in the corner.
Atmosphere: 1
Food: 4
Service: 1
Cain Lopez
Slow service, then got pork after specifically saying cheese only and making it clear I cant have pork
Atmosphere: 1
Food: 1
Service: 2
yuri C
I went to eat at this place that was recommended to me. I ordered a chaulafan but it was terrible. I told the owner that it was sour and she didn't change anything. I didn't eat and she also charged me and gave me a 30% discount on the dish that I didn't eat.
Atmosphere: 1
Food: 1
Service: 1
The Loja's
Good food good service
Atmosphere: 3
Food: 3
Service: 3
Kathleen LaRue Manfredi
super friendly, delicious, and fast. Definitely became one of my go to spots for breakfast
Jess W.
Excellent service and the food was great. Beautiful falls views
Atmosphere: 5
Food: 5
Service: 5
Timothy Miller
I took my wife out to lunch and a short hike at White Memorial Preserve in Litchfield. I Googled Mapped “lunch nearby” and TFD popped up with great reviews and pics of the food. I’m glad I listened because my wife’s BLT was great according to her (and she’s picky folks) and my Western Omelette with added spinach was excellent. My plate was so full of food I couldn’t finish it and I’m a 6’ 205Ib guy. Service was great as well. We’ll be going back for dinner as well as it looked great on the menu. Five Stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Home Fries
Leonela Mendoza
Love to have a some delicious Ecuadorian food in town
Lucia and staff are like family to us. We met her when she was I Southbury at the former “Yvonne’s” diner (we miss it so much-and her!). We learned she was in Thomaston and try to get there when we can. The very best breakfasts! Supremely family friendly staff and excellent food. Recently renovated space. A real gem!
Bob and Susanne Cartoceti 8/9/24
We have visited this diner many times and have never had an issue. Sadly today this was not the case. I came in with my husband and two girls, one of which is a bit of a picky eater. My husband inquired (in Spanish) about how the steak was made, seasoning wise and if any onions and such were added on top, to make sure it’s something my daughter would eat. Once the young waitress got to the POS (point on service, where the order is input, she began speaking in English with her coworker, with an attitude. I went up and explained nicely that we were not trying to give anyone a hard time and explained the reason why my husband asked the questions. The attitude continued when I walked away. At this point we got the other server she was speaking to who was being passive aggressive. We decided to go elsewhere and will like not return which sucks, because the food is normally pretty good. Sadly customer service makes or brakes an establishment for us.
Service: 1
Kinda ghetto, decent food, and bad service. Waited 30 min for the food, server was always away talking to her cousin in the corner.
Atmosphere: 1
Food: 4
Service: 1
Slow service, then got pork after specifically saying cheese only and making it clear I cant have pork
Atmosphere: 1
Food: 1
Service: 2
I went to eat at this place that was recommended to me. I ordered a chaulafan but it was terrible. I told the owner that it was sour and she didn't change anything. I didn't eat and she also charged me and gave me a 30% discount on the dish that I didn't eat.
Atmosphere: 1
Food: 1
Service: 1
Good food good service
Atmosphere: 3
Food: 3
Service: 3
super friendly, delicious, and fast. Definitely became one of my go to spots for breakfast
Excellent service and the food was great. Beautiful falls views
Atmosphere: 5
Food: 5
Service: 5
I took my wife out to lunch and a short hike at White Memorial Preserve in Litchfield. I Googled Mapped “lunch nearby” and TFD popped up with great reviews and pics of the food. I’m glad I listened because my wife’s BLT was great according to her (and she’s picky folks) and my Western Omelette with added spinach was excellent. My plate was so full of food I couldn’t finish it and I’m a 6’ 205Ib guy. Service was great as well. We’ll be going back for dinner as well as it looked great on the menu. Five Stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Home Fries
Love to have a some delicious Ecuadorian food in town
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Home Fries, Tigrillo Ecuatoriano, Crispy Chicken Wrap, Hash Browns, Soup
Lucia and staff are like family to us. We met her when she was I Southbury at the former “Yvonne’s” diner (we miss it so much-and her!). We learned she was in Thomaston and try to get there when we can. The very best breakfasts! Supremely family friendly staff and excellent food. Recently renovated space. A real gem! Bob and Susanne Cartoceti 8/9/24
Restaurantji Recommends
A local establishment that serves breakfast, lunch, reasonable prices, tasty food. I'll be back
Atmosphere: 5
Food: 5
Service: 5
We go all the time . It's quiet after 9-10 on the weekends . Amazing folks . Great food . Can't go wrong. I bring family and friends there often ✓✓✓✓
Atmosphere: 5
Food: 5
Service: 5
Least charming diner ever
Atmosphere: 1
Food: 2
Service: 1
The best Ecuadorian food. Good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tigrillo Ecuatoriano
We got chicken soup and grilled cheese sandwiches. Both were excellent. We'll definitely be back next time we're in the area.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Soup
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