Dunkin'
5065 Main St Trumbull Mall, Trumbull
(203) 374-9009
Recent Reviews
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The food was good however the customer service and atmosphere was terrible. The lady working as the cashier got my order incorrect and when I told her that I did not order what I was given she was very rude and denied it. She also kept telling us to not grab food of other people as if we were going to take it, even if we just tried to check. When it was our order she still told us not to take it. She was very rude the whole time.
Atmosphere: 1
Food: 3
Service: 1
This place was horrible, they gave me raw food and when I told them they said it was not from this place and then when I asked for loaded hash browns they put in only hash browns and then they would think I was stealing the food bc I was near the food I would send them a smile and they would look at me like I was a thief.
Atmosphere: 1
Food: 1
Service: 1
Disgusting. They don’t use gloves and talk over ur food. They are rude. Should be trained in customer service.
Atmosphere: 1
Food: 1
Service: 1
ABSOLUTELY HORRIBLE CUSTOMER SERVICE. I greet them with a smile and a hi and they just stare. Not only are they RUDE; they TOUCH EVERYTHING with their gloves ON ( the fan, their phone, even a water bottle to DRINK in the midst of making your food. Wouldn’t recommend even if I was starving
Atmosphere: 1
Food: 1
Service: 1
The pink haired lady working there is rude, kept giving me dirty looks and argued with me.
Atmosphere: 1
Food: 1
No stars, just horrible service. Ratchet behavior. I just left this place and had to call security just to be reimbursed. All I wanted was a frozen matcha. And the attendant Little League called me crazy. I called security because she refused to reimburse me. No name calling just give me my money back
Look how dirty the ice bin is low standards filthy and disgusting imexicsn dude put his hands in my drink like bro nah threw it right in the garbage will be calling the board of health
Atmosphere: 1
Food: 1
Service: 1
I literally ordered a bagel and a Diet Pepsi. The Diet Pepsi was expired and the bagel tasted like it was a month old, hard as a rock with barely any cream cheese. Cashier was also on the phone while taking my order. Horrible place do not eat here
Atmosphere: 1
Food: 1
Service: 1
The people there are very rude and arrogant. I had gone in the day before to buy something and and because their employees don’t know how to work the system they tried to charge me the next day for my same order that day and the lady starting getting loud with me because I refused to pay for something I already payed for
Atmosphere: 1
Food: 1
Service: 1
the cashier was sooo arrogant, i was in 5:59to take a caffe and their said is close everythin, what i know if the service is till 6 their cant close the caffe maschine before, we need caffe so badly
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very arrogant attitude. The customer service was too bad . They are making irritating faces while taking order and also while serving. I have ordered one small hot chocolate and the taste was too bad. Not taking orders properly. They were like they are not interested to work there and treating us like we are waste of time. I’m never gonna come here again.
Food: 1
Service: 1
It seems like they hate serving customers and do things in the worst way possible.
The worst service, the cashier was arrogant and disrespectful, I didn't even finish completing my order and I left, I will never return.
What’s not surprising is that what everyone has said about the lack of customer service is on point. I only got ice coffee, could not imagine ordering food there. I went on a Monday, midday and still could care less if anyone is standing on line.
Cashiers are talking to customers and don’t take my order I wait long time I left a come back and they still talking with the same customer I left already I don’t get my
Service: 1
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