Love this place!! Use to come here as a kid, the best chicken teriyakiđ„đ„
Atmosphere: 5
Food: 5
Service: 5
Emilio Diamantini
Dumplings were cold. Shrimp Temura roll was good tho
Atmosphere: 1
Food: 2
Service: 1
Jay's PH Journey
Im at the Trumbull mall and I always order from Sarku japan restaurant , I ordered a number 4 with extra beef and no extra shrimp with fried rice and no vegetables ,then ordered a number 5 and that's chicken and shrimp extra on both and with vegetables , the guys that work their very rude and dont speak any English and the one that was cooking the food was really rude and snotty, when looking at the food notice that he put plain rice on the number 4 and I said to the guy its supposed to be fried rice and the person at the register didnt give me the receipt, so im telling him I know what I ordered and they didnt want to fix the issue , so I told him if you not going to fix it then I want my money back , I think the supervisor needs to fire these guys and they didnt even give me the extra meat on the number for and they said they did but they didnt
Atmosphere: 1
Food: 1
Service: 1
Christine Malcolm
This place is horrible! If I could give it no stars I would! Use to be a good place but now when you pay extra for extra chicken, itâs no longer extra, just regular serving size! And donât bother trying to return your food because they wonât give you your money back! Stay away!! Go to the one on the other side of Taco Bell! Much better
Atmosphere: 1
Food: 1
Service: 1
Joyce Croteau
Terrible experience from start to finish. They completely messed up our order, and when we tried to explain the issue, nobody would listen. The workers were rude and acted like it was our fault. One of the guys even had an AirPod in the whole time while âhelpingâ us, which shows how little they cared. To make it worse, when we asked them to fix the order, they fought with us and kept demanding a receipt â which we were never even given in the first place. Instead of helping, they made the entire situation stressful and unprofessional. Definitely wonât be coming back, and I wouldnât recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Ava Evans
They are extremely cheap with the vegetables I got zero pieces of broccoli in my vegetable d lite meal it was full of cabbage and a few carrots there was no flavor.
Atmosphere: 1
Food: 1
Service: 1
Albaro Suarez
I have eaten here many times, the food is good if you eat there, but if you are going to buy online I do not recommend it, it is the worst thing that can happen to you, so in conclusion the food is good, but when you buy for delivery it is the worst!
Atmosphere: 1
Food: 1
Service: 1
Sascha Gardiner
My favorite lunch spot at the mall. Always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
S Vixama
Nice experience nice food and nice atmosphere very nice and comfortable place
Atmosphere: 5
Food: 5
Service: 5
Jessica Boland
We always enjoy Sarah! the portions are nice and it always tastes good. all we have to ask for is extra sauce and it makes it nice and saucy.
Love this place!! Use to come here as a kid, the best chicken teriyakiđ„đ„
Atmosphere: 5
Food: 5
Service: 5
Dumplings were cold. Shrimp Temura roll was good tho
Atmosphere: 1
Food: 2
Service: 1
Im at the Trumbull mall and I always order from Sarku japan restaurant , I ordered a number 4 with extra beef and no extra shrimp with fried rice and no vegetables ,then ordered a number 5 and that's chicken and shrimp extra on both and with vegetables , the guys that work their very rude and dont speak any English and the one that was cooking the food was really rude and snotty, when looking at the food notice that he put plain rice on the number 4 and I said to the guy its supposed to be fried rice and the person at the register didnt give me the receipt, so im telling him I know what I ordered and they didnt want to fix the issue , so I told him if you not going to fix it then I want my money back , I think the supervisor needs to fire these guys and they didnt even give me the extra meat on the number for and they said they did but they didnt
Atmosphere: 1
Food: 1
Service: 1
This place is horrible! If I could give it no stars I would! Use to be a good place but now when you pay extra for extra chicken, itâs no longer extra, just regular serving size! And donât bother trying to return your food because they wonât give you your money back! Stay away!! Go to the one on the other side of Taco Bell! Much better
Atmosphere: 1
Food: 1
Service: 1
Terrible experience from start to finish. They completely messed up our order, and when we tried to explain the issue, nobody would listen. The workers were rude and acted like it was our fault. One of the guys even had an AirPod in the whole time while âhelpingâ us, which shows how little they cared.
To make it worse, when we asked them to fix the order, they fought with us and kept demanding a receipt â which we were never even given in the first place. Instead of helping, they made the entire situation stressful and unprofessional. Definitely wonât be coming back, and I wouldnât recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
They are extremely cheap with the vegetables I got zero pieces of broccoli in my vegetable d lite meal it was full of cabbage and a few carrots there was no flavor.
Atmosphere: 1
Food: 1
Service: 1
I have eaten here many times, the food is good if you eat there, but if you are going to buy online I do not recommend it, it is the worst thing that can happen to you, so in conclusion the food is good, but when you buy for delivery it is the worst!
Atmosphere: 1
Food: 1
Service: 1
My favorite lunch spot at the mall. Always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Nice experience nice food and nice atmosphere very nice and comfortable place
Atmosphere: 5
Food: 5
Service: 5
We always enjoy Sarah! the portions are nice and it always tastes good. all we have to ask for is extra sauce and it makes it nice and saucy.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Chicken Teriyaki with extra meat and sauce. Let's go!
Atmosphere: 4
Food: 5
Service: 5
Be advised if your ordering door dash and Uber eats sarku japan is temporary closed due to a minor fire. Hope it's back soon
Atmosphere: 5
Food: 5
Service: 5
I order California rolls rice wasn't cook and fry rice didn't have any flavor normally is very good but this time wasn't worth I'm very disappointed
Food: 1
Brown Female Cashier was strict and employees/chefs seem distressed
Food: 3
Service: 1
AMAZING FOOD! AND GREAT CUSTOMER SERVICE! Recommend all the way! Itâs the best food in the food court.
Atmosphere: 5
Food: 5
Service: 5
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