Bruegger's Bagels

Best bagels ever!

Atmosphere: 5

Food: 5

Service: 5

I stop into this Brueggers a couple times a week, coffee & creamer are always full and out, full assortment of bagels always available in the early AM, the service at the register is always flawless and the sandwiches always come out fast and amazing!

Atmosphere: 5

Food: 5

Service: 5

Julianna is a very hard worker and is always smiling

Morgan is a phenomenal employee, she truly went above and beyond for me. The bagel she made me was absolutely delicious and took so much time and care to make sure it was everything I wanted. It was my first time in a Brueggers so I was a little confused but she was so helpful. Morgan makes that place so much better, she was so fantastic!!

Atmosphere: 5

Food: 4

Service: 5

Horrendous service when it comes to take-out orders in particular. Employees do not even acknowledge drivers or in-person customers waiting to place an order. Instead, they get snippy and rude when customers ask them for an estimate on how much longer an order will be. There is a short, stout, plump, rotund girl with long straight black hair who is particularly nasty. Management ought to revamp their staff (let some go and retrain the rest) because this representation of Brugger's is flat out embarrassing.

Atmosphere: 1

Service: 1

Burgos Bagels never disappoints. Fresh, delicious bagels every time with great service to match. You can really taste the quality, and the staff is always welcoming. Definitely a go-to spot!

Atmosphere: 5

Food: 5

Service: 5

I never imagined I would find a McDonald's version of a bagel spot but here we are. This place is an insult to bagel spots. The bagels are very small circumference wise and overloaded with seasoning to the point it cut the roof of my mouth. I got my regular order ... ham, bacon, egg and a hashbrown on a garlic bagel with salt, pepper and ketchup. I was told they don't put the ketchup on the sandwich. I had to gather packets. When I saw that they were not cooking anything on a griddle I was concerned. I was right to be concerned. The bacon was thin and not crispy ... like McDonald's. The egg was a perfect circle ... like McDonald's. You can watch your food being prepared so at one point a little muffin was placed on the sandwich and smashed down into mush. I asked what was that and was told it was the hashbrown. Who makes muffin shaped hashbrowns? Whoever's idea that was should be fired. I also got an everything bagel with jalapeno cream cheese. The jalapeno cream cheese was overly spicy. It is supposed to be a nice blend ... edible. It was so spicy I was coughing so much I couldn't eat it. Also it was yellow for some reason??? When I open the sandwich with the hashbrown the smushed mess looked like vomit. I tasted a bit of it and it had cheese! I get some may want cheese in their hashbrown but that being the default is foul. I scraped it off and proceeded to destroy the roof of my mouth. I will say that the place was very clean and the employees were kind and attentive.

Atmosphere: 3

Food: 1

Service: 4

Went at busy time. Ordered egg sandwich to go. Spent 5 minutes in line waiting to order, only 1 cashier. Spent 10 minutes waiting for sandwich after ordering.

Food: 4

Service: 4

Best is the $9 dozen bagels and free coffee on Mondays if you order through the app or $9 cash if you walk in to pay but Mondays Only

Atmosphere: 5

Food: 5

Service: 5

Was in there waiting as an employee and a customer chatted about their colonoscopy experiences. Not the time or place. It was disgusting.

Absolutely horrible service
Waited forever for 2 egg sandwiches

Very good bagels here

Coffee is ALWAYS lukewarm, and the bagel is rarely prepared as requested. I asked for TOASTED and get a bagel that’s not even browned or crisp. I give up! Not coming back!

I see the owner responded to customer reviews. Well from a business owner to another your problem in wallingford store is the staff!
First they need to drop their nasty attitude. And that's a big reason behind them not wearing a name tag.
Second could you please explain to them that when a customer place a mobile order the expectations are in an out NOT asking mobile orders customers to stay in the same line as walks in. Please have them wearing a name tag to raise accountability among them . By all means they are the worst customer service in the town of wallingford!

bagels were amazing, friendly service, quick and easy.