Bruegger's Bagels

Absolutely horrible service
Waited forever for 2 egg sandwiches

Very good bagels here

Coffee is ALWAYS lukewarm, and the bagel is rarely prepared as requested. I asked for TOASTED and get a bagel that’s not even browned or crisp. I give up! Not coming back!

I see the owner responded to customer reviews. Well from a business owner to another your problem in wallingford store is the staff!
First they need to drop their nasty attitude. And that's a big reason behind them not wearing a name tag.
Second could you please explain to them that when a customer place a mobile order the expectations are in an out NOT asking mobile orders customers to stay in the same line as walks in. Please have them wearing a name tag to raise accountability among them . By all means they are the worst customer service in the town of wallingford!

bagels were amazing, friendly service, quick and easy.

Sandwich was one of the worst I have ever had. There was virtually no meat in it and it was extremely salty.

Atmosphere: 3

Food: 1

Service: 4

If you get a breakfast sandwhich they don’t toast the bread even when you ask them go toast it

Atmosphere: 1

Food: 1

Service: 1

The girl who works Saturday morning with black hair, don't know her name, she is younger, she is the best. I go every weekend and she remembers my order so 10/10 to her. Although, sometimes the bagels can lack cream cheese or be a little burnt depending on who is on. Overall good place that gets packed.

Atmosphere: 5

Food: 4

Service: 5

Brueggars is built on selling good bagels. It's pretty sad when they can't cook a bagel properly half of the time. And this is at many different locations in CT. The poppy bagels I bought were quite undercooked. They had no browning whatsoever and were very doughy. And no flavor. Had to throw it out. I think I'm looking for another bagel place.

Atmosphere: 3

Food: 1

Service: 5

Not a "real" bagel shop. Bagels are pretty subpar. They don't cook any of the meats or eggs just premade garbage. Think Dunkin breakfast sandwiches, except with mildly better bagels. Maybe if it was reasonably priced you could let the quality slide but, it's cheaper to go to a real bagel place.

Atmosphere: 5

Food: 1

Service: 5

ok i’m annoyed cause sometimes it’s good and sometimes it’s not, they’ve messed up our order so much like one time i literally got a bagel with an egg nothing else. sometimes they won’t toast our bagel and today i got a siracha honey sunrise and there was no cream cheese an egg and a SAUSAGE ☠️ it wasn’t even busy in there and i ordered ahead how do you get confused and put a sausage in there… there was also no bacon either

This Brueggers is TRASH. Unless you want your order wrong every single time you go here, I would advise going elsewhere. I have been a very long Brueggers customer, but they mess up the order EVERY single time. And on top of that, the bagels are overpriced. Im not sure why they offer ANY other cream cheese other than plain because I’m pretty sure the only type they know how to put on a bagel is plain cream cheese. If you order ANYTHING else, they don’t do it. Save your money & take your business somewhere that knows what they’re doing.

Food: 1

Service: 1

Really good

Atmosphere: 5

Food: 5

Service: 5

Stopped in to get a sandwich and was greeted by a lovely young lady named Erica. She made the best sandwich I have ever tasted. Thanks Erica, keep up the good work

Fresh food, great Vermonster sandwhich!!