McDonald's
608 N Colony St, Wallingford
(203) 269-2619
Recent Reviews
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I placed an order for a large fry and large chocolate shake no whipped cream. Made sure to let them know my order number and the first girl at the cash taking windows was great. At the second window the guy handed me my fries then 2 minutes later tried to hand me a small shamrock shake with whipped cream. I showed him my phone with my order repeated what it was three times and he almost told the shake machine employee a large shamrock shake instead of my chocolate. Then a second later a lady walked over and asked my order and I repeated it again for her and showed her my phone. She asked if I told them at the speaker my order number which I confirmed I did. They then made me pull forward waiting for a shake. After pulling forward someone came over to me at the third drive thru window they made me pull up to to once again ask me my order. I had repeated it at least 10 times at this point. I was sitting there at the 3rd window for probably another 5 minutes waiting for my shake to come out before they brought it to me. By the time I left there the fries they handed me before the issues with getting me the shake had already gone cold so I couldn't even eat them. Waste of my money and the service was absolutely horrible. Getting a large shake shouldn't be so much trouble
The only employee that was good that I interacted with was the girl that was taking the orders in the cash taking window.
Not the worst location
Never got my complete order after getting all the way home... apparently teens can't count to 6. Management is very unprofessional and rude.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Double Cheeseburger
customer service is non existent... self checkout kiosks always malfunction. i never expect much from fast food joints but this place is terrible. i have had an issue EVERY time I've gone here. lesson learned.
Service: 1
They love taking orders they can’t complete in a timely manner and make you wait in a parking spot instead of hiring enough people to actually do the job. Your time is their money…
i ordered a 10 pc nugget and they gave me 7. also the ice coffee didnt have sugar or cream at normal amounts
Atmosphere: 1
Food: 1
Service: 1
old
timer forgot my dr pepper and made me waste a quarter tank gas after he said he was gonna bring
it out 10
minutes later he never did.
Food: 1
Service: 1
This is honestly the best McDonalds I’ve been to. Their food and especially the FRIES is always FRESHHH!
This is the best McDonald’s I’ve ever been to. I’ve been to over 100 different locations, this McDonald’s makes the best tasting food period. Also to note, the customer service here exceeds my expectations. Keep up the great work and make McDonalds great again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Mcchicken, Large Fries
Food was little cold and we were waiting for someone to serve us
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
Restaurantji Recommends
I got a fly in my coffee this morning
When i asked her she just said thank you and throw it in trash after when i asked her why i got fly she lied to me she was like it’s not looking like fly and i showed picture tp her later her manager offered a new coffee or refund
I would give 0 stars
They are not hygenic
Food: 1
Service: 1
Great service,order was on point.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese
It is a good place to get a quick bite and to send kids to play games at. Very family oriented place for all kids regardless of age.
Atmosphere: 2
Food: 2
Service: 5
the food is great and great environment with a play place
Atmosphere: 5
Food: 5
Service: 5
The night manager a tall skinny white male is very rude. Went through drive thru and said I had a doordash order and so the person taking orders she said ok pull up so I pulled up but the person taking orders (who is not the problem btw they were very nice) didn’t mention what window. And they have two drive thru windows up 1&2 so I pulled up to the 2nd window like you do at a drive thru, so another person can go to the 1st window after they pay. The male manager employee comes to the window I’m at and goes what do you have. So I said what I have and he goes did you tell anyone I go yes and he says and you decided to pull up here with an attitude. like you can’t blame a customer when I just saw a person at that window in there car and someone handed them there food. And then I go to apologize for going to the 2nd window and he cut me off and goes you would have been sitting here for a while like no one told me what window and I’m the issue. And apparently by the reviews this isn’t the 1st time he has been rude.
Atmosphere: 1
Service: 1
Recommended dishes: Mcchicken
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