Dunkin'
1030 Silas Deane Hwy, Wethersfield
(860) 257-8042
Recent Reviews
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Made me wait at the drive-through for over 10 minutes 15 minutes maybe and I just sat there waiting for them to take my order. It was crazy and now I’m stuck in the line. I can’t get out of it even I wanted to. I’m still waiting. I ordered hash browns. Terrible don’t go if u r in a hurry
Atmosphere: 1
Food: 1
Service: 1
The people that work in this DD are too busy talking to each other and they don't pay attention to the customer, i placed an order and when i got home it was all wrong, how can you work in a donut shop and not know your Donut's, if I could leave zero stars i would, i will never go to this DD AGAIN!!!
Service: 1
Very rude, when the worker couldn't hear me from my car they decided to yell at the speaker and then forgot my drink. I didnt appreciate it and thought it was very rude and unprofessional.
Atmosphere: 1
Food: 2
Service: 1
I stood in the store for 15 minutes. Two people was working neither one of them acknowledge me nor ask for my order so I walked out. I felt disrespected and that they was rude.
Today 10/27/2024 at 1:37 pm I really hope that the manager sees this and does something about the two employees that was on duty
Atmosphere: 1
Service: 1
Coffee was fresh and hot, breakfast sandwich delicious. Employees at window friendly and quick. Great drive through experience.
Atmosphere: 4
Food: 5
Service: 5
Never have a problem here they know my everyday order which is a Medium Iced Latte, whole milk 1 or 2 liquid sugars. Today they got my drink wrong 3 times!!! I had to go inside for them to fix it and it still was not right. Not sure if they move people around or what but my Latte tasted more like Coffe. Nevermind they made me late for work! I cannot believe they got it wrong 4 times!!! Somethings gotta give!
2nd time receiving an incomplete order. Let it go the 1st time. 2nd time called and to request they rectify the mistake. Was told that they are not responsible and call door dash. Why? Door dash didn’t fill the order. The bag had an unbroken seal. So now, I am out $17.00. Is the manager skimming this money? Will not patronize this location again. Staff member was antagonistic.
I went thru drive up and order a crossiant with butter on the side. I also ordered a small hot coffee with milk and sugar. I repeated it 3 times. When I got to the window the young lady gave me just the crossiant only. I said where is my coffee. She said I never said that. She took my card and paid for the crossiant but never apologized or asked to get me a coffee. I was so upset. Terrible service. They need to train there coworkers better with customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagel
Not my normal D&D but very clean staff very nice and a short waite time
Atmosphere: 5
Service: 5
Always consistently good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking: Plenty parking
Kid-friendliness: Good for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Iced Coffee
Parking: Plenty parking
Kid-friendliness: Good for kids
Atmosphere: 5
Food: 5
Service: 5
Whoever made my coffee today deserves a raise cause that was toe curling!!!
Atmosphere: 5
Food: 5
Service: 5
This place is a rip off! I ordered small ice matcha latte. I could not put the straw in because it was loaded with ice and a little latte to hide the ice. Never order ice drinks from Dunkin Donuts! You pay a lot of money for ice.
Atmosphere: 1
Food: 1
Service: 1
Great coffee and donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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