Dunkin'

1750 Berlin Tpke, Wethersfield
(860) 529-6252

Recent Reviews

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Lisa Adula

I’ve been going to this Dunkin for years. I’ve had good and bad experiences here and I still continue to come here because it’s closer to me for my route to work they can be very rude at times even the manager has a nasty attitude. But I noticed ever since the Tall woman started working there the Service been great . She’s a pretty tall girl who always working nights , the food even taste better. Everytime I go when she’s working I get fresh coffee, fresh food , she keep the place really clean she really is a sweetheart & make a big difference working here she deserves a raise for sure. The don’t give employees enough recognization here & I pray god bless her with a better paying job she deserves it ☺️

Atmosphere: 3

Food: 3

Service: 5

Katakuri Accounts

I come to this Dunkin’ Donuts regularly, but this was the worst customer service I’ve experienced. I waited nearly 30 minutes for my order, stayed patient, didn’t raise my voice, and spoke politely the entire time. Despite that, the employee gave me attitude, was rude for no reason, and even started taking someone else’s order before finishing mine.

There were only three people inside, yet I was spoken to disrespectfully and still left without receiving anything. Really disappointing experience, and I can’t recommend this location based on today.

Atmosphere: 1

Food: 1

Service: 1

Ed Patz

Always quality food and quick service. America Runs on Dunkin

Atmosphere: 5

Food: 5

Service: 5

eliza

Every time I come here the females are either extremely rude with an attitude or they make my coffees wrong.

Atmosphere: 1

Food: 1

Service: 1

Alicia Stanley

Excellent fast, friendly service and order was just right!

Atmosphere: 5

Food: 5

Service: 5

Wilda Gladden

The employees were very friendly and made me very good coffee.

Atmosphere: 5

Food: 5

Service: 5

Matt Staron

They messed up my order an fixed it fast ! Starbucks would not ! I was a regular everyday treated horrible at Starbucks not DD ! DD way better !

Atmosphere: 5

Food: 5

Service: 5

Donnie Swan

Slow, 24 minute wait for a coffee!!!!

Isaiah Lee

Crappy service and disrespectful experience with the rude staff and management

Atmosphere: 1

Food: 1

Service: 1

Robert Bachmann

They run out of glazed sticks quickly

Curtis Anderson

Customer Service is absolutely horrible!!!!
Walked in today 6/3/25 a bit later in the afternoon. I stood there while the two ladies working were helping another customer. They totally ignored me.. Not even a “miss we will be right with you”
I get this is a low skill set job and I’m sure those working here aren’t working D/D because of great choices they made in life, but can you teach them some customer service skills… It’s not that hard.

Gur Uli

If you have time go there… if you have break for 1 hour at least…

Atmosphere: 3

Food: 2

Service: 1

Ted Rudzis

Don’t come here if your going to work and want a coffee!! The service is very bad !
The manager does a poor job. Maybe they should go to another Dunkin’ and see how it’s done. They will make you late for work!
Don’t go here.

Atmosphere: 1

Food: 3

Service: 1

Malcolm Rahmeen

Anyone who has something bad to say about this place does not know the people. The experience is what make me come back every day. It's a great environment, one of my favorite places to eat, hands down.

Atmosphere: 5

Food: 5

Service: 5

J M

3 workers standing around, 25 minute wait in the drivethru

Atmosphere: 3

Food: 3

Service: 1

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