The manager Shelly Ann was wonderful she had so much respect taking my order and making sure I had everything I needed
Atmosphere: 5
Food: 5
Service: 5
Jackson Libero
I ordered a classic chicken sandwich with fries and a raspberry Brisk iced tea. When I pulled up to the window, I was handed a clear soda instead. After I asked, “Is this the iced tea?” there was no apology—just a quiet swap for the correct drink.
The chicken sandwich was actually pretty good, but the fries were a major letdown. They tasted like they’d been sitting under a heat lamp all day—dry and stale. I also asked for ketchup and honey mustard at the window, but they were forgotten, and I had to ask again to get them.
I also paid nearly $17 for a six-piece chicken tender basket and was disappointed. The tenders were very small, and the flavor was overwhelmed by an overpowering amount of black pepper. For the price, I expected better quality, both in portion size and seasoning balance.
Atmosphere: 2
Food: 2
Service: 2
RoJo's Reviews
Stoped by to try the $7 fill up👍. Excellent service
Alejandra Vazquez
Love this place everyone is nice
Atmosphere: 5
Food: 5
Service: 5
Antonio
I ordered a very large order and called ahead. The lady who answered was so nice and assured me it wouldn’t take long. It took me 20 minutes to get there and it was hot and ready and waiting for me. Everyone there was very nice. This is the only kfc I will ever go to from now on. My order # was #350103016. Thank you for the awesome service.
Atmosphere: 5
Food: 5
Service: 5
Moneca Liz
Shelly Ann was great when ordering my food. She recommended a better deal so I get more for my money without sacrificing quantity . Love this place
Great location. I recently moved to Hartford from Seattle. People here in Rocky Hills are so friendly (except for Ms. Sandra) !!! Me and my baby have food allergies so we can't eat everything. We really can't even have fried food, but my GodSister wanted to eat here, so I got 2 thighs for me and baby. So good!!!!
Atmosphere: 5
Food: 5
Service: 2
MJ Lalles
Shelly was great and had very good customer service helped me with everything i needed help with 10/10 give shelly a raise NOW!! thanks shelly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Famous Bowl
Tracey Harley
The store was super clean and my sandwich was delicious.
The food was and delicious. The employees that took care were friendly. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Lee Borracho
KFC has become ridiculously overpriced and just isn’t worth it anymore. This location, in particular, is a textbook example of what a KFC should not be. The service is consistently lackluster, and the employees act like you’re inconveniencing them by simply being there.
On my last visit, I ordered through the app and arrived to find an empty restaurant (which honestly, who would want to eat there?). The place was filthy—overflowing trash cans, dirty tables, and food all over the floor. But hey, at least my order was ready… just sitting there on the top shelf behind the plexiglass, completely unattended.
I stood at the counter, phone in hand, clearly waiting. Four employees were just standing around, ignoring me for five minutes while chatting about random stuff and dealing with the drive-thru. Finally, someone hits me with a half-hearted "Can I help you?" Can you help me? Gee, I don’t know… why else would I be standing here? I let them know I’m there to pick up my order, and the response? A full-on eye roll. Seriously?! My food is right there.
Fast forward to getting home—absolute disappointment. The mashed potatoes were flavorless, the mac and cheese was a mushy disaster, and the chicken? Soggy, not crispy, just plain gross. After spending nearly $70 for a family of four, I’m officially done. I will never go to KFC again, especially this location. It’s had issues for decades, and clearly, nothing has changed.
We're done KFC. You're trash.
Atmosphere: 1
Food: 1
Service: 1
Suh Jose
I have to say that for me, it was one of the best, but the experience I had recently with the employees was terrible, a young lady with red hair threw the food at me, arrogantly, she didn't serve it as the famous bowl was really halfway through. Disgusting service and food and an adult lady trying to improve it made it worse by treating Hispanics in a bad way at that time, really a shame.
The manager Shelly Ann was wonderful she had so much respect taking my order and making sure I had everything I needed
Atmosphere: 5
Food: 5
Service: 5
I ordered a classic chicken sandwich with fries and a raspberry Brisk iced tea. When I pulled up to the window, I was handed a clear soda instead. After I asked, “Is this the iced tea?” there was no apology—just a quiet swap for the correct drink.
The chicken sandwich was actually pretty good, but the fries were a major letdown. They tasted like they’d been sitting under a heat lamp all day—dry and stale. I also asked for ketchup and honey mustard at the window, but they were forgotten, and I had to ask again to get them.
I also paid nearly $17 for a six-piece chicken tender basket and was disappointed. The tenders were very small, and the flavor was overwhelmed by an overpowering amount of black pepper. For the price, I expected better quality, both in portion size and seasoning balance.
Atmosphere: 2
Food: 2
Service: 2
Stoped by to try the $7 fill up👍. Excellent service
Love this place everyone is nice
Atmosphere: 5
Food: 5
Service: 5
I ordered a very large order and called ahead. The lady who answered was so nice and assured me it wouldn’t take long. It took me 20 minutes to get there and it was hot and ready and waiting for me. Everyone there was very nice. This is the only kfc I will ever go to from now on. My order # was #350103016. Thank you for the awesome service.
Atmosphere: 5
Food: 5
Service: 5
Shelly Ann was great when ordering my food. She recommended a better deal so I get more for my money without sacrificing quantity . Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Tenders Flavor Meal
Shelly the manager was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Great location. I recently moved to Hartford from Seattle. People here in Rocky Hills are so friendly (except for Ms. Sandra) !!! Me and my baby have food allergies so we can't eat everything. We really can't even have fried food, but my GodSister wanted to eat here, so I got 2 thighs for me and baby. So good!!!!
Atmosphere: 5
Food: 5
Service: 2
Shelly was great and had very good customer service helped me with everything i needed help with 10/10 give shelly a raise NOW!! thanks shelly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Famous Bowl
The store was super clean and my sandwich was delicious.
Restaurantji Recommends
They where rude and the chicken was so dry
The famous bowl is my to go to everytime in Wethersfield! Shelly the manager is always pleasant!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Tenders Flavor Meal, Cole Slaw, Famous Bowl
The food was and delicious. The employees that took care were friendly. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
KFC has become ridiculously overpriced and just isn’t worth it anymore. This location, in particular, is a textbook example of what a KFC should not be. The service is consistently lackluster, and the employees act like you’re inconveniencing them by simply being there.
On my last visit, I ordered through the app and arrived to find an empty restaurant (which honestly, who would want to eat there?). The place was filthy—overflowing trash cans, dirty tables, and food all over the floor. But hey, at least my order was ready… just sitting there on the top shelf behind the plexiglass, completely unattended.
I stood at the counter, phone in hand, clearly waiting. Four employees were just standing around, ignoring me for five minutes while chatting about random stuff and dealing with the drive-thru. Finally, someone hits me with a half-hearted "Can I help you?" Can you help me? Gee, I don’t know… why else would I be standing here? I let them know I’m there to pick up my order, and the response? A full-on eye roll. Seriously?! My food is right there.
Fast forward to getting home—absolute disappointment. The mashed potatoes were flavorless, the mac and cheese was a mushy disaster, and the chicken? Soggy, not crispy, just plain gross. After spending nearly $70 for a family of four, I’m officially done. I will never go to KFC again, especially this location. It’s had issues for decades, and clearly, nothing has changed.
We're done KFC. You're trash.
Atmosphere: 1
Food: 1
Service: 1
I have to say that for me, it was one of the best, but the experience I had recently with the employees was terrible, a young lady with red hair threw the food at me, arrogantly, she didn't serve it as the famous bowl was really halfway through. Disgusting service and food and an adult lady trying to improve it made it worse by treating Hispanics in a bad way at that time, really a shame.
Atmosphere: 1
Food: 2
Service: 1
Loading...