Starbucks
21 River Rd Suite 100, Wilton
(203) 761-0408
Recent Reviews
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Bad service.
The policies change every day it seems. Very rude you have to pay to use a public..restroom. Workers look miserable. Attitude.
Absolutely awful. One really nice worker said I could bring my 4lb dog in (in a baby carrier) just came in and was told to leave because he’s not a service animal. So one person said I could, next week I can’t?
Oh, and don’t go here to use the restroom, you have to pay for a water. Girl was nice, the rules are pathetic. He’s in a baby carrier on my person, absolutely ridiculous. No pup cup for my dog!
This morning i order coffee on the drive thru and they gave me the wrong coffee and no one responded the phone.
I was upset
Service: 1
Great friendly staff.
Atmosphere: 4
Food: 4
Service: 4
beckett made an excellent drink
Atmosphere: 5
Food: 5
Service: 5
They can't even handle 2 restrooms!
Atmosphere: 1
Food: 5
Service: 1
Great place and all the refreshers and coffees are fantastic. Only downside is that they don’t really do light ice when you ask
Considering the area this store is in, you would think it would be a better location. I think I might have had a total of 3 coffees made correctly over the course of the past 10 plus years I've lived here. If it wasn't the only one around, they would get no business.
Would not be coming back here, the employees are unsanitary, they dont wash their hand to prepare food/drinks after using the restroom..? Just straight dirty surprisingly. They 100% need new management.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst location in the area. Workers socializing with each other not acknowledging guests. Drinks are never done right. Always long lines. Bathrooms are always uncleaned & low in supplies. When I place an order for my drink to use my personal cup, drink made in plastic carafe & left to the side to get cold while I’m standing there holding my personal cup waiting even though I announced I was there with my personal cup. Older more mature employees are needed at this location, not young lazy students too busy socializing. I will never use this location again, I will use Dunkin’ donuts in the area instead & the Starbucks on CT Ave which is the best location by far!
Atmosphere: 1
Food: 1
Service: 1
Disappointing Customer Service Experience. I’m a regular customer and usually love visiting your stores, but I recently had a disappointing experience that I wanted to share. One of your employees—a young man with mid-length, dark blonde hair above his shoulders made an unkind comment about me in front of another employee, suggesting I was “too old to sit and code; it should be for 18-year-olds.” I was there working on freelance coding projects to make side income to support my family, so his remark felt especially rude and out of place, particularly in a space where I usually feel welcome.
Atmosphere: 3
Food: 3
Service: 1
Consistently slow and poor service at this location even when placing order using mobile app. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
When I'm not counting calories... It's always a double blended Mocha Frappuccino!
Atmosphere: 5
Food: 5
Service: 5
Great service nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Turkey Bacon Cheddar & Egg White Sandwich, Mango Dragonfruit Starbucks Refreshers Beverage, Crispy Grilled Cheese on Sourdough, Starbucks Blonde Espresso Roast, Kind Salted Caramel & Dark Chocolate Nut Bar, Cheese & Fruit Protein Box, Vanilla Bean Crème Frappuccino Blended Crème, Mocha Frappuccino Blended Beverage, Caramel Brulée Crème Frappuccino Blended Beverage, Caffè Vanilla Frappuccino Blended Beverage
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