Black Bear Saloon
Terminal A, Schoephoester Rd, Windsor Locks
(860) 758-7522
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Terminal A, Schoephoester Rd, Windsor Locks
(860) 758-7522
Just want to say Alisha had great customer service and the drinks were on point. [good] If ever waiting for a flight I will be back!
Food: 5
Service: 5
Recommended dishes: Burger, Blackened Chicken
In and out in under an hour… surprised at the food given the reviews. It was good and not that pricey… I’d go again in a second while waiting for a flight!!
Atmosphere: 5
Food: 5
Service: 5
In terminal restaurant, one of three table service restaurants here. Usually good, this time not. Slow service and poorly prepared food (cold saltless fries and only 1 mechanically shaped fish piece in the fish n chips). Expensive for fare. Good local beer selection.
Wheelchair accessibility: Tables are close together, be aware access will be difficult at medium and high traffic times.
Atmosphere: 3
Food: 1
Service: 3
Service was AMAZING
Food was Meh 😔 The Cuban was soggy! For a sandwich that should have some crunch and the Caesar salad was wilted lettuce.
Definitely not the best for $32
The Casamigos Margarita was $18 - for a glass of the worst sour mix ever. Couldn’t even drink it!
Such a shame b/c my server was the best and on point!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Pretzel
We dined at the Black Bear Saloon before a cross country flight home, with our 4 month old. The atmosphere was warm, inviting and clean. Our server Brent is what made me want to write a review though, above all. He helped us efficiently and kindly. Gave us time to settle in and look at the menu but also came back quickly in case we had a flight moving soon. Our entire lunch experience, my husband and I could not help but notice how attentively and genuinely, Brent was helping over 20 different people and tables, without even needing a notepad for orders. This is a special kind of teammate and staff member, so I hope Black Bear’s leadership gets to notice and recognize Brent’s hard work. We left for our flight, well fed, happier and much less anxious for our flight, thanks to Brent’s courteous service. Thank you all for the lovely meal today. ( Nice Plus for beer lovers: fantastic variety of local and familiar options across draft, can and bottle.) They also had a full bar and several TV’s for the sport lover’s viewing pleasure.
Vegetarian options: Cheesey and salad alternatives for vego/ but more so pescatarian friendly.
Kid-friendliness: They kindly brought us hot water to warm our infant’s formula bottle and the entire vibe was highly accomodating.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
The food was expensive and had no flavor. The service was slow even they had at least 4 waiters there.I wished I looked at the reviews before I went in.
Atmosphere: 3
Food: 1
Service: 2
Excellent overall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel, Chicken Wings, Chicken Tenders, Chicken Sandwich, Burger
Clean place. Friendly folks. Decent bar airport menu and prices typically high. Go for the beer. Got ripped off of the quesadilla. They double the price on the protein and give a pathetic portion. Not cool.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chicken Quesadilla
We order a burger medium rare but received it well done. Has no favor what so ever. Fries stail. I would not return.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Burger
Quick Service and Comfortable
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently dined at Black Bear Saloon and had a mixed experience. My server, Shawna, was exceptional. She was attentive, friendly, and made sure we were well taken care of throughout my meal. Unfortunately, the food didn't match the quality of the service. The dishes were disappointing and bland, lacking the flavor and excitement I was hoping for. It's a shame because the atmosphere and service were great, but the food just didn't meet expectations.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Quesadilla
Hannah and Michelle were great! Big big portions , love it
Atmosphere: 5
Food: 5
Service: 5
We (3 of us) stopped in as we had some time before our flight left. We were greeted by Alicia. We each only had a few drinks, no food, but Alicia treated us like royalty. She was efficient, accommodating and pleasant.
Great overall experience.
Atmosphere: 5
Food: 5
Service: 5
Nice restaurant and not too expensive for an airport.
Atmosphere: 5
Food: 4
Service: 4
Food was ok, pretty average for airport restaurant style. Nothing really to rave about
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
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