This was the worst customer service I have had in a long time! At least 5 people ‘working’ and 2 actually doing something. The rest were listening to their headphones and talking to each other ignoring the customers. The cashier wouldn’t even look me in the eye! And when I got to the gate everyone with a DD cup said the same thing. Too bad there is not a Starbucks on Terminal A
Atmosphere: 1
Food: 2
Service: 1
Mary Tuman
Very rude counter service by a woman who was too busy counting the til to explain what she wanted me to do with my credit card to buy a bottle of water. Treated me as if it was intuitively obvious. Even when I asked, she just got ruder. I asked her what I was to do, she said “it says right on the screen.”Many places to buy water at Bradley. I’ll never choose Dunkin’ for anything ever again!
Atmosphere: 1
Food: 1
Service: 1
Gabriella M.
The two African Americans employees are very nasty. I had to go back a second time to get my sandwich toasted as advertised. The lady said under her breath "that shit annoyed me"(female) and purposely only toasted half (Male). Don't know what I did to get such shit service but right on. Can't imagine how many complaints you get about your two employees because Jesus. Not going back a 3rd time just decided to leave this instead. Do better. Be kind.
MadMoose
Decent-ish coffee where/when you need it
Atmosphere: 2
Food: 4
Service: 2
Simir Johnson
Slow slow slow slow slow. Unless it has changed, the place near the gates does not open until 6AM so l-o-n-g line before that with folks with early flights waiting to get a coffee. Other places in BDL sell coffee, so not sure why anyone would wait in line so long for mundane DD coffee.
Atmosphere: 2
Service: 1
Shannah H.
I do not like Dunkin coffee (please don't hassle me for merely stating my truth). But Dunkin hot sandwiches are a good choice for breakfast, particularly when you are at the airport. Compared to Starbucks, Dunkin wins the fast coffee stand breakfast every time.
Danny T
WAAAAAAAY too busy and didn't have anything I wanted. Was very disappointed.
Atmosphere: 3
Food: 2
Service: 5
it’sLilCarmennn
Service here is trash, lazy employees don’t want to make anything fresh and have attitudes.
Atmosphere: 1
Service: 1
John Snyder
Do not go here unless you have 45 minutes to spare at least. I am NOT exaggerating. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Tina Van Gorder
Very crowded area bad set up for getting drinks from
Love the employees here! The water fountain was broken, so they bought me a water. Made this preggo very happy. Thank you!!
Aparna Subramanian
Worst Dunkin’ Donuts at BDL airport near gate 30. The employee is a racist and a rude person. Don’t ever go to this shop.
Jessica Berrios
Bad customer service the employee was rude as hell got the order completely wrong then has me waiting for another five minutes on purpose after that she just throws it on the counter and says that’s yours with a rude tone. Employee like that should not be working around people. The worst experience ever…
Christopher Gross
Very busy especially in the morning, speed it good and they are pretty efficient. Issue is when handing the orders out the employee was miserable. Mumbling orders, no customer could understand her, not using order numbers. When she put the orders down she sort of tossed them onto the counter. If you asked her what order that was, she would once again mumble as turning away from customers
This was the worst customer service I have had in a long time! At least 5 people ‘working’ and 2 actually doing something. The rest were listening to their headphones and talking to each other ignoring the customers. The cashier wouldn’t even look me in the eye! And when I got to the gate everyone with a DD cup said the same thing. Too bad there is not a Starbucks on Terminal A
Atmosphere: 1
Food: 2
Service: 1
Very rude counter service by a woman who was too busy counting the til to explain what she wanted me to do with my credit card to buy a bottle of water. Treated me as if it was intuitively obvious. Even when I asked, she just got ruder. I asked her what I was to do, she said “it says right on the screen.”Many places to buy water at Bradley. I’ll never choose Dunkin’ for anything ever again!
Atmosphere: 1
Food: 1
Service: 1
The two African Americans employees are very nasty. I had to go back a second time to get my sandwich toasted as advertised. The lady said under her breath "that shit annoyed me"(female) and purposely only toasted half (Male). Don't know what I did to get such shit service but right on. Can't imagine how many complaints you get about your two employees because Jesus. Not going back a 3rd time just decided to leave this instead. Do better. Be kind.
Decent-ish coffee where/when you need it
Atmosphere: 2
Food: 4
Service: 2
Slow slow slow slow slow. Unless it has changed, the place near the gates does not open until 6AM so l-o-n-g line before that with folks with early flights waiting to get a coffee. Other places in BDL sell coffee, so not sure why anyone would wait in line so long for mundane DD coffee.
Atmosphere: 2
Service: 1
I do not like Dunkin coffee (please don't hassle me for merely stating my truth). But Dunkin hot sandwiches are a good choice for breakfast, particularly when you are at the airport. Compared to Starbucks, Dunkin wins the fast coffee stand breakfast every time.
WAAAAAAAY too busy and didn't have anything I wanted. Was very disappointed.
Atmosphere: 3
Food: 2
Service: 5
Service here is trash, lazy employees don’t want to make anything fresh and have attitudes.
Atmosphere: 1
Service: 1
Do not go here unless you have 45 minutes to spare at least. I am NOT exaggerating. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Very crowded area bad set up for getting drinks from
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Love the employees here! The water fountain was broken, so they bought me a water. Made this preggo very happy. Thank you!!
Worst Dunkin’ Donuts at BDL airport near gate 30. The employee is a racist and a rude person. Don’t ever go to this shop.
Bad customer service the employee was rude as hell got the order completely wrong then has me waiting for another five minutes on purpose after that she just throws it on the counter and says that’s yours with a rude tone. Employee like that should not be working around people. The worst experience ever…
Very busy especially in the morning, speed it good and they are pretty efficient. Issue is when handing the orders out the employee was miserable. Mumbling orders, no customer could understand her, not using order numbers. When she put the orders down she sort of tossed them onto the counter. If you asked her what order that was, she would once again mumble as turning away from customers
Atmosphere: 3
Food: 3
Service: 2
Good and fast, oh and friendly