Hot Head Burritos

Fantastic alternative for a Chipotle burrito when you are looking to spice it up a bit!

10/10, I eat there all the time, if not, dine out.

Atmosphere: 5

Food: 5

Service: 5

A cut above the rest of any burrito or taco establishment

Atmosphere: 5

Food: 5

Service: 5

I LOVE Hot head Burritos!!!!!!

Atmosphere: 5

Food: 5

Service: 5

For the price, they’re very stingy with the portions. They don’t try to fill the bowl at all. I understand being stingy with maybe the protein, but at least be generous with the rice or something. I’m a small person and I didn’t find the bowl filling at all. Disappointed.

Atmosphere: 3

Food: 3

Service: 2

This place is fire. Wish food was a lil bit hotter but it's a beast in taste

Atmosphere: 5

Food: 5

Service: 5

Good food and service. A little repair and renovation of furniture wouldn't hurt.l

Parking: You can park in front of the premises and access is easy.

Atmosphere: 4

Food: 5

Service: 5

We tried out Hot Head because we were staying overnight in town and were craving Mexican cuisine. It was fairly easy to order and our food was done in less than ten minutes. However, they forgot the tortilla chips that we ordered. Tired from a long day of driving, I opted to call for a refund. My wife also noticed that several requested ingredients were missing from her burrito bowl. While my food was tasty, we were not satisfied with our meal.

Atmosphere: 3

Food: 2

Service: 2

The woman working displayed a shocking lack of professionalism and customer service skills. Her rude and dismissive attitude towards my simple request for a customization to my order was completely uncalled for. Despite being a loyal customer who has never had any issues with my orders in the past, she insisted on charging me an upcharge for a simple request. When I asked for a refund due to her unacceptable behavior, she refused to assist me and even ignored my request. This level of disrespect and incompetence is unacceptable and she should not be representing the company in any capacity. I demand a full refund for this appalling experience.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bowl, Chicken Bowl

Went here to pick up an online order. Was greeted with a friendly cashier, telling me that the order I was picking up was not made because the items on the side needed to be charged. I asked which items and he showed me. I previously had picked up this same order before with no issue. I asked if anyone was going to contact me to let me know as I could’ve come at anytime, from anywhere to pick it up and it not be made. He said no. I said ok. I asked if this could be corrected next time as I’m picking up the order and cannot modify it. He said no based on what his manager stated. I asked if I could speak with her. She came over and I asked her the same question about making the order this time as it did not charge for the items online. She said no but she could make it without them. I said again that I can’t edit someone else’s order and I tried contacting them. Once they called back I let them know about the issue. They asked to cancel their entire order. She said she would do so. Once she started trying to cancel the order, she immediately started having system issues. She called someone she referred to as the owner and had a clear attitude with him on the phone as he was trying to assist. She slammed the phone down and made smart remarks as I stood there among other customers. She hung up and said at the moment I can’t refund it and they are working on it, no time frame or anything. I asked ok so if that’s the case can we just make the bowl and move on to next time. She said that’s her only resolution to wait for her owner to figure it out. Again no time frame. I asked can she call to see if he would allow it or have another resolution. She began ignoring me, while taking other customers. I asked if I could have her corporate number after a few minutes and she said “it’s in google”. People like this are definitely not made for customer service and people serving. I left after deciding to finally recording her ignore me and another, uninformed, employee said that I would be getting it, when I didn’t. No refund/no food. This is also why local business gets a bad rep over some of the bigger chains. Not enough training for staff in customer service.

Atmosphere: 1

Service: 1

Best burrito I ever had. Great price and service. Burritos are

Atmosphere: 5

Food: 5

Service: 5

I was very excited to try a new Mexican place. I ordered steak nachos and steak tacos. The meat was so painfully salty I had to scrape it off my nachos and throw it away. My nachos are still too salty I will be throwing those away as well. Same with the tacos. The meat was so overly salted. That's all you can taste. I had high hopes, but I was disappointed.

Food: 1

We were hesitant to come here because no one has talked about this place but we wanted something new and this did not disappoint! The meat was so tender and yummy and everything just came together perfectly. The young lady with the cool hair helped us and she needs a promotion; she's so nice!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bowl

Taco Tuesday HHB Style🔥🌯 Our Favorite Mexician For Take Out🔥 Ordered Online at 6pm and enjoying it by 630😎 Thank You WL Evening Crew... love ordering a la carte style. Hot & Packed With Flavor🎯 Leftovers reheat easily... fare bang for the buck🔥🔥🔥🔥

All around amazing place for lunch or dinner! Good deals through their app and on their social media pages. I normally get a #9 with their straight habenero sauce and it's quickly becoming my favorite lunch spot when I'm in town! First time I went there the staff helped me find what I'd like and were super friendly. Now everytime I come in they already know what I'm going to order. Amazing! Would reccomend to anyone looking at the reviews

Atmosphere: 5

Food: 5

Service: 5

very clean and well maintained

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito or Bowl