If I could give no stars I would. We had 6 people over for our friends dinner night and it took them over 1 1/2 hours to deliver our food. Then when the food came it was cold, the chicken fingers were soggy and the food that we did try to eat tasted like fish everything tasted like fish. We called them and they did not offer any resolution. Our guests could not even stomach the food not to mention it was cold. We packed it up and brought it back to them to get our money back and they only refunded 40. on our $100 order. Not even 30% of the food was eaten. Then they wre calling me a liar. Absolutely will never eat ther and will be sure to tell others not to eat their. After all that I still had to figure out dinner for our guests, completely ruined our night. No customer service at all.
Scarlette Rose Hunt
the food is terrible and the management is rude. if you're bored and want a laugh go look at the reviews on Google. almost all negative with the owner giving nasty responses or just outright lying. only reason I can think of that they're open is that they refuse to give refunds and depend on unsuspecting customers accidentally buying their terrible food and suffering the financial loss. I wouldn't recommend this place to anyone unless you hate them a lot. 🙃
Gianelly Rivera
Best food in the area,great delivery service! Above and beyond ??????
It’s always been a great experience whenever I order and receive my meals. The food is always on point/ delicious, and the wife is so sweet and always professional. The husband is also sweet and humble. Keep your 1 stars to yourself, me and my family love this place. Our go to restaurant since moving from New York.
Atmosphere: 5
Food: 5
Service: 5
Jacob Payne
RUN far away from here. FOOD IS OLD COOKED IN BURNT OIL, RICE IS REHEATED AS YOU CAN TASTE THE RADIATION. CRAB RAGOON COMES WITH A DROP OF FILLING AND VERY SOGGY. Please don’t bother reporting them they do not care and will try to fight you and hack you email if you leave a bad review!
Atmosphere: 1
Food: 1
Service: 1
Durell Smith
Nasty place, nasty people!! I ate here and got sick. When I informed management he was very angry and aggressive. I believe I seen mice running around. Will be contacting the health department
Atmosphere: 1
Food: 1
Service: 1
S Marie
Would give 0 stars if i could. Food was DISGUSTING took over an hour to come. Customer service was AWFUL. Manager cursed at me for asking for FRESH food. Do not recommend !!!
Atmosphere: 1
Food: 1
Service: 1
Sean Hopkins
I WAS about to order from here. But based on all the bad reviews and the owners unprofessional responses and explanations to why their food is gross, I'll do as the owner told the other customer....And go eat somewhere else. Owner says Chinese food comes in many different flavors. Yes, but nasty isn't one of them. Almost had a new customer. But I'll learn my lesson from your previous customers that said they'll never be back
Joanne
It's a wonderful old couple. To old to be working so hard. Always pleasant. Never without a smile. The food is great! My favorite is steam dumplings ?. They are the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
H Sprad
Got Crab Rangoon there was very little filling in each portion, and tasted very bland. The hot and sour soup was inedible and tasted nothing like hot & sour. Very disappointed in everything else we ordered. I wish I would have read the other 1star reviews because it’s exactly my experience —> Poor food. Someone in the kitchen needs to learn how to properly make tasty dishes. Why have a restaurant that so many people will never return to? You answer all reviews… why don’t you read a cookbook or order from good Chinese restaurants to see how to make it instead of answering reviews? I wasted money, you lost money on return customers.
It's a wonderful old couple. To old to be working so hard. Always pleasant. Never without a smile. The food is great! My favorite is steam dumplings ?. They are the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Kaleo Luna
lol just don’t eat here. probably the worst Chinese food I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
Jason Pantoja
Best Chinese in the Windsor/Windsor Locks area I've been ordering delivery from there faithfully for 14 yrs now!!
Food: 5
Service: 5
Boom Boom
We always order the boneless spare ribs with extra pork in the pork fried rice there food is the best around the family is very sweet love Grandma In the back always running around she is super cute the younger daughter or granddaughter is always super friendly only place we go for our chinese
James Goguen
Food is always amazing, very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, General TSO's Chicken, Chicken Fingers
If I could give no stars I would. We had 6 people over for our friends dinner night and it took them over 1 1/2 hours to deliver our food. Then when the food came it was cold, the chicken fingers were soggy and the food that we did try to eat tasted like fish everything tasted like fish. We called them and they did not offer any resolution. Our guests could not even stomach the food not to mention it was cold. We packed it up and brought it back to them to get our money back and they only refunded 40. on our $100 order. Not even 30% of the food was eaten. Then they wre calling me a liar. Absolutely will never eat ther and will be sure to tell others not to eat their. After all that I still had to figure out dinner for our guests, completely ruined our night. No customer service at all.
the food is terrible and the management is rude. if you're bored and want a laugh go look at the reviews on Google. almost all negative with the owner giving nasty responses or just outright lying. only reason I can think of that they're open is that they refuse to give refunds and depend on unsuspecting customers accidentally buying their terrible food and suffering the financial loss. I wouldn't recommend this place to anyone unless you hate them a lot. 🙃
Best food in the area,great delivery service! Above and beyond ??????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Spare Ribs, Vegetable Lo Mein, Duck Sauce, Spare Rib Tips, Crab Rangoon, Spare Rib, Pork Fried Rice, Pork Fried
It’s always been a great experience whenever I order and receive my meals. The food is always on point/ delicious, and the wife is so sweet and always professional. The husband is also sweet and humble. Keep your 1 stars to yourself, me and my family love this place. Our go to restaurant since moving from New York.
Atmosphere: 5
Food: 5
Service: 5
RUN far away from here. FOOD IS OLD COOKED IN BURNT OIL, RICE IS REHEATED AS YOU CAN TASTE THE RADIATION. CRAB RAGOON COMES WITH A DROP OF FILLING AND VERY SOGGY. Please don’t bother reporting them they do not care and will try to fight you and hack you email if you leave a bad review!
Atmosphere: 1
Food: 1
Service: 1
Nasty place, nasty people!! I ate here and got sick. When I informed management he was very angry and aggressive. I believe I seen mice running around. Will be contacting the health department
Atmosphere: 1
Food: 1
Service: 1
Would give 0 stars if i could. Food was DISGUSTING took over an hour to come. Customer service was AWFUL. Manager cursed at me for asking for FRESH food. Do not recommend !!!
Atmosphere: 1
Food: 1
Service: 1
I WAS about to order from here. But based on all the bad reviews and the owners unprofessional responses and explanations to why their food is gross, I'll do as the owner told the other customer....And go eat somewhere else. Owner says Chinese food comes in many different flavors. Yes, but nasty isn't one of them. Almost had a new customer. But I'll learn my lesson from your previous customers that said they'll never be back
It's a wonderful old couple. To old to be working so hard. Always pleasant. Never without a smile. The food is great! My favorite is steam dumplings ?. They are the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Got Crab Rangoon there was very little filling in each portion, and tasted very bland. The hot and sour soup was inedible and tasted nothing like hot & sour. Very disappointed in everything else we ordered. I wish I would have read the other 1star reviews because it’s exactly my experience —> Poor food. Someone in the kitchen needs to learn how to properly make tasty dishes. Why have a restaurant that so many people will never return to? You answer all reviews… why don’t you read a cookbook or order from good Chinese restaurants to see how to make it instead of answering reviews? I wasted money, you lost money on return customers.
Restaurantji Recommends
It's a wonderful old couple. To old to be working so hard. Always pleasant. Never without a smile. The food is great! My favorite is steam dumplings ?. They are the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
lol just don’t eat here. probably the worst Chinese food I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
Best Chinese in the Windsor/Windsor Locks area I've been ordering delivery from there faithfully for 14 yrs now!!
Food: 5
Service: 5
We always order the boneless spare ribs with extra pork in the pork fried rice there food is the best around the family is very sweet love Grandma In the back always running around she is super cute the younger daughter or granddaughter is always super friendly only place we go for our chinese
Food is always amazing, very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, General TSO's Chicken, Chicken Fingers
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