Taco Bell
86 Ella Grasso Turnpike, Windsor Locks
(860) 627-5435
Recent Reviews
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Wait more than 40min for my food, it was the longest food ever from Taco Bell, employees were talking and laughing only.
Sevice was great, but meat was par.
Atmosphere: 4
Food: 3
Service: 4
Waiting time more than one hour. Found a screw in the food. Not acceptable, they should close this location.
Atmosphere: 1
Food: 1
Service: 1
They now have a kiosk to place order at. Forget about it! I'm not good with that sort of thing, but the young lady working there helped me. I appreciated that.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Soft Taco
They are so slow and I don't if that store has manger or no
3/1/25 - 11 pm. Ordered and paid through app. Get to the speaker and the young lady says it's too busy and they are shutting down. They ended up serving seven people in front of me, but I guess I was the cutoff. No refund, nothing. Told me to cancel through the app but the app shows the order completed. No answers. Recorded and posted on Instagram. Kept calm because I wouldn't care about my job if I worked there either so there was no need to get out of control, but the disappointing part was that they said they could get fired if they gave the owner's information out. If true, that's just sad.
Atmosphere: 1
Food: 1
Service: 1
It's 11:00. P.m.. I've already placed my mobile order online and paid. I get to the speaker and the girl says they're shutting down the store because they have too many orders. You read that entire sentence correctly. I'll be posting a video to social media. The workers were afraid to give me the franchise owner's information so they called a supervisor named Keisha. She refused to give me the information as well. You figure if you are a business owner you would want to know about these types of issues like the fact that business is too good and your staff can't keep up.
Ordered my food at 10:18 p.m. and it’s now 10:54 p.m. I’m still in the drive thru as I jot down this review. Absolutely ridiculous!
Atmosphere: 1
Food: 3
Service: 1
I have been waiting 40 minutes for my order inside the building. The cars in the drive through haven't moved in 20 minutes either. Don't come here if you actually want your food to arrive.
Atmosphere: 1
Food: 3
Service: 1
Don't come here at night if you are in a rush. I live 3 minutes away and have an hour for lunch (I work nights so I can't speak for day speed) Last week I was in the drive thru for so long I was almost 30 minutes late from my lunch. Yes I got in trouble. So tonight I go by and see not as many cars so I'm like no way this can take that long again. I was in the drive thru for 53 minutes. I have no idea what is going on with this place but it is RIDICULOUS.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru no app. Was good at getting food fast.
Wheelchair accessibility: Was handicapped accessible
Food: 5
Service: 4
Recommended dishes: Ground Beef Burrito, Quesadilla, Nacho Fries Bellgrande
Waited in an empty line for 10 minutes at the drive through
Service: 1
Super slow for a high traffic area
Atmosphere: 3
Food: 3
Service: 1
This is consistantly the worste taco bell I visit..Often times you will get rude or a lack of custmer service. I waited in the drive through for 18 minutes last night before I decided it just wasnt worth my time or money. I have pretty much stopped visting this location all together.
They did good. I hit them with a huge order in the drive-through and they handled it just fine.
Atmosphere: 5
Food: 5
Service: 5
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