Wendy's

81 Ella Grasso Turnpike, Windsor Locks
(860) 254-6910

Recent Reviews

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Jane Gustafson

When I picked up my family, at Bradly Airport, at 12:00am, after an eight hour plane ride, and Googled a place that would be open, at that hour, we were so happy to find that Wendy’s (less than a mile from the airport) is open almost 24 hours, with hot FRESH FOOD, that was made right after we ordered, with very accommodating staff. It was such a relief to find them.

Atmosphere: 5

Food: 5

Service: 5

Mohammad Haifa

I don’t even know where to start. Firstly, I asked for a David double with no tomato, they gave me tomato. Another family member asked for a double cheeseburger with no mayo, and lettuce and tomato, she got a chicken sandwich with bacon. Another family member also got mayo when he asked
for none. This was also around 2 PM, so there is no excuse to mess up this bad. I am not even exaggerating when I say that this was the worst order mistake I have ever seen. At least the food was pretty good.

Food: 4

Service: 1

Helpful Contributor

The food here was hot and came out quickly even during the lunch rush, which was great. The dining area was clean and well maintained. However, both bathrooms were locked, and one was marked out of order, which made things inconvenient for customers.

Atmosphere: 3

Food: 5

Service: 5

Lisa Casapullo

Extremely slow drive thru service.

Food: 5

Service: 3

Andrea Whitlock Cagle

Great burger!

Dave Ross

I was the only car in the drive thru but they made me pull up and wait for my food. She said we were waiting on fresh French toast sticks. Ok. When I get the food, the sticks aren't even hot. Weird. And of course I get home and they forgot the syrup. Staying in a hotel so I am out of luck.

Atmosphere: 2

Food: 2

Service: 2

Justine Stabile

My favorite are their five dollar biggie bags, a burger chicken nuggets, small fry, small drink, you can't beat it

Tyler Dubiel

Why does this Wendy’s even stay open. Always out of something. Barbecue sauce, pickles, HI C. Ask for extra barbecue three times and only got 2. These employees are rude and the building is not well maintained.

Atmosphere: 1

Food: 1

Service: 1

Justin Marshall

Got a burger and tenders. The tenders were very old looking and the burger was not cooked well enough to eat. I had to throw out the food.

Food: 1

Jenna Kestila

We ordered food at this this Wendy’s inside and waited 25 minutes after we paid and they refused to provide the food after we questioned about it. We left and will dispute the charge with our bank

Atmosphere: 1

Food: 1

Service: 1

Odell Family

Byron and Dani are the best. Best customer service ever! Thank you for help with the receipt!

Atmosphere: 5

Food: 5

Service: 5

Midnight Smokey

I have low expectations for fast food places. But this has got to be the worst Wendy's ever to exist. They are so slow here, really really slow, and always seem to mess up my order some how. The drive thru is a joke. Some workers look either high or could care less about their job. Avoid this place!

Atmosphere: 3

Food: 3

Service: 1

Carlos Resto

Ordered from drive thru. Quick service and got everything right. But, there was a terrible trash dumpster smell.

Atmosphere: 3

Food: 4

Service: 4

Toria Vega

Stopped by for a quick bite since it was near my hotel but I almost threw up smelling the inside of the restaurant. It smelled like sewage or dumpster! It completely ruined my appetite. Already spent my money so I ate the food anyways, chicken nuggets were fine, burger was dry, and the chilli had an excessive amount of beans; no meat at all. Staff was very kind though.

Atmosphere: 1

Food: 3

Service: 4

Mike Sponzo

Slow service, workers aren’t organized, seem to not be smart whatsoever. I can see them on their phones while I’m sitting in the parking lot.

Atmosphere: 1

Food: 2

Service: 1

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