Moe's Southwest Grill
697 Poquonock Ave, Windsor
(860) 219-1435
Recent Reviews
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The guy that worded there paid for a customers food because her card didn't work i hope they get good tips from people
Atmosphere: 5
Food: 5
Service: 5
Closed but says open
I order moes for delivery through the Moes app. The food comes very late because the address is somehow wrong that they gave the doordash driver. The stack I ordered is a soggy mess missing Queso and Cheese which I ordered on it. I Call Moes they blame door dash. I call Door dash they tell me I have to call Moes because they processed my order and payment. I call back Moes they are completely rude tell me there is nothing they can do that I have to call doordash. When I ask the Female manager what her name is she hangs up the phone on me. I call back and speak to another Female who sounds exactly like the first female and she promises me that someone will call me back. Either way I am out money because this is too nasty to eat. I ordered this on 2/20/2025 at 12:27pm and Called at approx 1:43pm. I have never dealt with staff that was more rude and unhelpful as I have at this store!!
Atmosphere: 1
Food: 1
Service: 1
Drove 20 minutes to find a sign saying closed for renovations for 1 week. Thank you for wasting 40 minutes of my day. Maybe try updating Google maps next time
Atmosphere: 1
Food: 1
Service: 1
Way to expensive!
I should have known better than to eat at a “southwest” place this far north & east - it’s as if someone overheard a conversation about Tex-Mex & thought, “I could make that.” Just because you have the ingredients doesn’t mean you know what to do with them, and Moe’s clearly doesn’t.
Atmosphere: 2
Food: 1
Service: 4
Highly recommend not going here. Employees don’t want to be working here or serve customers. Walked in about 10 mins before the posted closing time and a kid wearing blue headphones was cleaning things up. I asked if they’re still serving and he murmured no and went back to cleaning. I understand it’s close to closing time, but having a better attitude or making an effort would go a long way. Wouldn’t want someone like this working at my store.
Atmosphere: 1
Food: 1
Service: 1
Oh man if it wasn’t for the good service, this place would of been a solid 1 star, the food made me nauseous.
Atmosphere: 2
Food: 1
Service: 5
Did fast food for 5 years so I understand 'the struggle' but the only struggle 1st shift has on saturday is getting anything done. Took nearly 15 mins to just make a bowl and the bathroom had no toilet paper.... like cmon, this is basic stuff guys
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bowl
Love Moe's... they usually do a great job here. Can be hit or miss sometimes on the cleaniness.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Go once a week great food
Atmosphere: 5
Food: 5
Service: 5
Good food and service
Atmosphere: 5
Food: 5
Service: 5
They talk more than work especially the manager paid for my order in full and the made me wait an extra 10min with no line. Gotta do better
Atmosphere: 1
Food: 1
Service: 1
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
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