I went to this location twice for a cheese sauce pretzel crust pizza and twice I was given tomato sauce. When I asked to get it fixed the second time I was told they don't offer cheese sauce and they wouldn't give me a refund. They said I'd have to get my refund online. There's no number to call on the corporate website and they haven't responded to either of the messages I left in the contact form. Never coming here again.
Ken Wilson
I've ordered the pizza crust with cheese sauce 2 days in a row from door dash and even tho its clearly marked that. I get the pretzel crust pizza with their acidic pizza sauce. Then I try and call and it just rings. This place sucks. I'ma try one more time then I'ma go there because it's bad enough theirfoor is bad but the only time I order my favorite item they can't send the right stuff. It's not hard to read people
igotmeeseeks
another poster here had the same problem i did. order the pretzel crust pizza and got a plain cheese pizza on pretzel dough. i had an incredibly hard time understanding the guy at the counter as well. im in amazement at how awful this location has gotten through the years.
E C Sr.
Used the portal and ordered a pretzel crust with the cheese sauce. I didn't check them when I got them but noticed when I got home that they made it with regular pizza sauce. I also noticed that the pretzel crust and regular cheese pizzas looked like they were made with frozen pizza dough, too perfectly round. It is about 20 minutes away from my house so there wasn't much reason to take it back. I was extremely disappointed though.
Colleen Montoro
Iimproving! Last couple orders good food this one great! The pizza these puffs! Keep up the good work😁
Charles Brandt
For almost 2 years now they never answer their phones they just don’t care to
Olivia Austin
I called this place two times today and I never got an answer from anyone. I have eaten there food a lot less than I used to before and the food doesn't taste the same either, but I've definitely seen them change managers and staff a lot over the years. I will say though, there Crazy Puffs are so delicious to eat. I recommend them. But seriously, Little Ceasars, do better with your customer service.
Cait L
If you want a true Little Caesars experience take the drive to this location. Your phone call won't be answered, online ordering will be turned off so make sure to make the drive. Your order will be incorrect and when you ask for what you ordered, the manager will argue with you on how you ordered it wrong. If you want to make the experience even better, ask for a refund and have them only offer to pay you back in cash. Do not be smart enough to ask for the amount of what you were over charged or they will ask you to leave knowing they short changed you. This will take several attempts to gather the correct refund amount while being berated and disrespected by several men in a now closed dark store while only watching the screens with pricing rotating so you can ensure you get back the money you spent. Then after being given incorrect change, they will tell you they rang you in for a lesser priced item and should be thankful for what they gave back. Check your food and always get a receipt. It may be scary season outside, but there is nothing scarier than this establishment and the sexist, entitled men that run it.
Atmosphere: 1
Food: 1
Service: 1
kalpesh patel
Get amazing and quick service at our governors plaza DE store. With the new management team, we ensure to give you our 100% to fulfill your orders. Get great deals and the most tastiest pizzas from our store.
Atmosphere: 5
Food: 5
Service: 5
Mike Sexo (MikeSexo)
Decent pizza ? ask for light sauce order online thru web browser don't use the app
I ordered online and selected no cheese because I have a dairy allergy. When I picked up my pizza, it had cheese on it. Do not recommend.
Dietary restrictions: Don't go there if you have allergies or dietary restrictions. They don't care and won't make your food the way you requested.
Atmosphere: 1
Food: 1
Service: 1
Nancy Gouge
Always friendly service. Quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Kevin Osorio
Ordered at around 6PM on a Sunday night, was skeptical by the reviews. But I went in, ordered my pizza and was out super quick. You can tell they’re trying. Very nice people. -1 star for not picking up the phone
Atmosphere: 5
Food: 5
Service: 4
Beverly Rice
I haven't had pizza from here in years. The only reason I stopped by was for the pineapple Pepsi, which they ran out of 2 days prior. The pizza was typical little Ceasars pizza, little sauce and cheese. But the pizza cups were delicious! I called an hour before closing, and they don't answer the phone or they'll pick up the phone and hang up repeatedly. Not a good way to run a business. Staff were ok.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 3 Cheese and Herb Crazy Puffs
Joelisha Benton
This location has made a big turn around, I don't have to wait a long time anymore and Kalpesh Patel always greets us with a smile.
I went to this location twice for a cheese sauce pretzel crust pizza and twice I was given tomato sauce. When I asked to get it fixed the second time I was told they don't offer cheese sauce and they wouldn't give me a refund. They said I'd have to get my refund online. There's no number to call on the corporate website and they haven't responded to either of the messages I left in the contact form. Never coming here again.
I've ordered the pizza crust with cheese sauce 2 days in a row from door dash and even tho its clearly marked that. I get the pretzel crust pizza with their acidic pizza sauce. Then I try and call and it just rings. This place sucks. I'ma try one more time then I'ma go there because it's bad enough theirfoor is bad but the only time I order my favorite item they can't send the right stuff. It's not hard to read people
another poster here had the same problem i did. order the pretzel crust pizza and got a plain cheese pizza on pretzel dough. i had an incredibly hard time understanding the guy at the counter as well. im in amazement at how awful this location has gotten through the years.
Used the portal and ordered a pretzel crust with the cheese sauce. I didn't check them when I got them but noticed when I got home that they made it with regular pizza sauce. I also noticed that the pretzel crust and regular cheese pizzas looked like they were made with frozen pizza dough, too perfectly round. It is about 20 minutes away from my house so there wasn't much reason to take it back. I was extremely disappointed though.
Iimproving! Last couple orders good food this one great! The pizza these puffs! Keep up the good work😁
For almost 2 years now they never answer their phones they just don’t care to
I called this place two times today and I never got an answer from anyone. I have eaten there food a lot less than I used to before and the food doesn't taste the same either, but I've definitely seen them change managers and staff a lot over the years. I will say though, there Crazy Puffs are so delicious to eat. I recommend them. But seriously, Little Ceasars, do better with your customer service.
If you want a true Little Caesars experience take the drive to this location. Your phone call won't be answered, online ordering will be turned off so make sure to make the drive. Your order will be incorrect and when you ask for what you ordered, the manager will argue with you on how you ordered it wrong. If you want to make the experience even better, ask for a refund and have them only offer to pay you back in cash. Do not be smart enough to ask for the amount of what you were over charged or they will ask you to leave knowing they short changed you. This will take several attempts to gather the correct refund amount while being berated and disrespected by several men in a now closed dark store while only watching the screens with pricing rotating so you can ensure you get back the money you spent. Then after being given incorrect change, they will tell you they rang you in for a lesser priced item and should be thankful for what they gave back. Check your food and always get a receipt. It may be scary season outside, but there is nothing scarier than this establishment and the sexist, entitled men that run it.
Atmosphere: 1
Food: 1
Service: 1
Get amazing and quick service at our governors plaza DE store. With the new management team, we ensure to give you our 100% to fulfill your orders. Get great deals and the most tastiest pizzas from our store.
Atmosphere: 5
Food: 5
Service: 5
Decent pizza ? ask for light sauce order online thru web browser don't use the app
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I ordered online and selected no cheese because I have a dairy allergy. When I picked up my pizza, it had cheese on it. Do not recommend.
Dietary restrictions: Don't go there if you have allergies or dietary restrictions. They don't care and won't make your food the way you requested.
Atmosphere: 1
Food: 1
Service: 1
Always friendly service. Quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered at around 6PM on a Sunday night, was skeptical by the reviews. But I went in, ordered my pizza and was out super quick. You can tell they’re trying. Very nice people. -1 star for not picking up the phone
Atmosphere: 5
Food: 5
Service: 4
I haven't had pizza from here in years. The only reason I stopped by was for the pineapple Pepsi, which they ran out of 2 days prior. The pizza was typical little Ceasars pizza, little sauce and cheese. But the pizza cups were delicious! I called an hour before closing, and they don't answer the phone or they'll pick up the phone and hang up repeatedly. Not a good way to run a business. Staff were ok.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 3 Cheese and Herb Crazy Puffs
This location has made a big turn around, I don't have to wait a long time anymore and Kalpesh Patel always greets us with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Classic Cheese Pizza
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