I like this location....a shame they have such a low rating ...so hopefully this boosts em a little.
Food: 4
Service: 4
Sara Price
I placed a mobile order for 30 donuts. Get there they tell me Im at the wrong location. Go to where the cashier told me, nope I was right. Cant get a call to go through but they sure took my money.
Atmosphere: 1
Service: 1
Kim Van Wormer
These employees were so busy and down staff members but still rocked it. Our order was perfect and they were very kind and professional
Atmosphere: 5
Food: 4
Service: 5
Denine Hasan
Every time I go here there is an issue. They made my drink wrong and told me they could not change it because it was already made. Horrible customer service. After not remaking my drink it took close to 10 mins to get the rest of my order and it was all smushed in one bag where the pastries were crushed. Will save my money or go to Starbucks. Hire new staff or teach them customer service. Had to throw away apple pie because there were black unknown particles on the back.
Atmosphere: 1
Food: 1
Service: 1
aiden o
I love asking for recommendations; Very good taste and very happy staff! :)
Atmosphere: 5
Food: 5
Service: 5
Brianna Sealund
Staff is incredibly rude and slower then ever when there is no one there. They also always mess up my order and then go ask to fix it and they make it seem like a inconvenience also ways makes the frozen drinks wrong.
Atmosphere: 1
Food: 2
Service: 1
Tianna Hodges
I placed my usual coffee order though the app. ( original blend ice coffee, NO DAIRY, 3 caramel, 2 cookie dough, and 3 Splenda. I always get this no matter the location. I am severely lactose intolerant and I almost immediately know when the barista has decided she/him didn’t wanna pay attention and add dairy to my coffee. This location always adds dairy to my drink. Despite the printed out label says black…. Not sure why they continue to add dairy when my order clearly says black. This location always makes me sick due to their inability to read a printed out label that says black ( meaning no milk).
Never again.
Atmosphere: 1
Food: 1
Service: 1
Alexander LeBlanc
Staff is very rude. Consistently makes guests feel like ordering coffee there is an inconvenience. Good thing there is a WaWa with friendly staff across the street.
Service: 1
Turhan Potter
This is my first time ever writing a review, but after my experience today, I felt it was important to speak up. While going through the drive-thru with my family, I began placing our order. As I relayed what my son and daughter wanted, the employee interrupted with a sarcastic and impatient tone, asking, “How many donuts do you want?” Her sudden shift in tone caught us all off guard. It was not just what was said but how it was said. She continued by explaining that 12 is a dozen and 6 is a half dozen, in a way that felt demeaning, as if I didn’t know how to count. If she had simply said, “Sir, based on how many donuts you’re ordering, you might want to consider a dozen or half dozen,” it would have been fine. The entire interaction felt unnecessarily rude and dismissive. I will not be returning to this location. I would rather take the extra drive to Camden or Dover than be treated that way again. Customer service matters, and I hope this is taken seriously because people always have a choice in where they spend their money.
Service: 1
Brian Adams
I haven't had any problems since I switched to this Dunkin Donuts after it opened. The one in Camden in front of Walmart is way too busy and inconvenient. This one is hardly ever crowded and the service has been great so far.
Love this Dunkin!! So thankful to have a location nearby. These guys rock!!
Atmosphere: 5
Food: 5
Service: 5
Tammy
This is one of the worst locations for customer service. The evening staff are so rude and unprofessional. I don’t know some people get a job with the public 🤬
Joe Maa
Always good great prices
Amber Plum
I truly enjoyed my visit. Kaden was my server and he was amazing!! He was cheerful, and helpful and his personality was exceptional!! Thanks Kaden for starting my day off right!! Inside was soooo clean and everyone seemed to be working well together and it didn't seem like everyone was stressed and rubbing crazy!! I usually go to another store on my way to work but I'm happy that I stopped by this one today!!
Atmosphere: 5
Food: 5
Service: 5
Sharene C.
My iced coffee was terrible and I got attitude from the associate and manager when I asked for a refund. They did not prepare my bagels the way I requested - they actually made them the exact opposite. Terrible food, terrible coffee, terrible service, and terrible attitudes all around.
I like this location....a shame they have such a low rating ...so hopefully this boosts em a little.
Food: 4
Service: 4
I placed a mobile order for 30 donuts. Get there they tell me Im at the wrong location. Go to where the cashier told me, nope I was right. Cant get a call to go through but they sure took my money.
Atmosphere: 1
Service: 1
These employees were so busy and down staff members but still rocked it. Our order was perfect and they were very kind and professional
Atmosphere: 5
Food: 4
Service: 5
Every time I go here there is an issue. They made my drink wrong and told me they could not change it because it was already made. Horrible customer service. After not remaking my drink it took close to 10 mins to get the rest of my order and it was all smushed in one bag where the pastries were crushed. Will save my money or go to Starbucks. Hire new staff or teach them customer service. Had to throw away apple pie because there were black unknown particles on the back.
Atmosphere: 1
Food: 1
Service: 1
I love asking for recommendations; Very good taste and very happy staff! :)
Atmosphere: 5
Food: 5
Service: 5
Staff is incredibly rude and slower then ever when there is no one there. They also always mess up my order and then go ask to fix it and they make it seem like a inconvenience also ways makes the frozen drinks wrong.
Atmosphere: 1
Food: 2
Service: 1
I placed my usual coffee order though the app. ( original blend ice coffee, NO DAIRY, 3 caramel, 2 cookie dough, and 3 Splenda. I always get this no matter the location. I am severely lactose intolerant and I almost immediately know when the barista has decided she/him didn’t wanna pay attention and add dairy to my coffee. This location always adds dairy to my drink. Despite the printed out label says black…. Not sure why they continue to add dairy when my order clearly says black. This location always makes me sick due to their inability to read a printed out label that says black ( meaning no milk).
Never again.
Atmosphere: 1
Food: 1
Service: 1
Staff is very rude. Consistently makes guests feel like ordering coffee there is an inconvenience. Good thing there is a WaWa with friendly staff across the street.
Service: 1
This is my first time ever writing a review, but after my experience today, I felt it was important to speak up. While going through the drive-thru with my family, I began placing our order. As I relayed what my son and daughter wanted, the employee interrupted with a sarcastic and impatient tone, asking, “How many donuts do you want?”
Her sudden shift in tone caught us all off guard. It was not just what was said but how it was said. She continued by explaining that 12 is a dozen and 6 is a half dozen, in a way that felt demeaning, as if I didn’t know how to count. If she had simply said, “Sir, based on how many donuts you’re ordering, you might want to consider a dozen or half dozen,” it would have been fine.
The entire interaction felt unnecessarily rude and dismissive. I will not be returning to this location. I would rather take the extra drive to Camden or Dover than be treated that way again. Customer service matters, and I hope this is taken seriously because people always have a choice in where they spend their money.
Service: 1
I haven't had any problems since I switched to this Dunkin Donuts after it opened. The one in Camden in front of Walmart is way too busy and inconvenient. This one is hardly ever crowded and the service has been great so far.
Restaurantji Recommends
Love this Dunkin!! So thankful to have a location nearby. These guys rock!!
Atmosphere: 5
Food: 5
Service: 5
This is one of the worst locations for customer service. The evening staff are so rude and unprofessional. I don’t know some people get a job with the public 🤬
Always good great prices
I truly enjoyed my visit. Kaden was my server and he was amazing!! He was cheerful, and helpful and his personality was exceptional!! Thanks Kaden for starting my day off right!! Inside was soooo clean and everyone seemed to be working well together and it didn't seem like everyone was stressed and rubbing crazy!! I usually go to another store on my way to work but I'm happy that I stopped by this one today!!
Atmosphere: 5
Food: 5
Service: 5
My iced coffee was terrible and I got attitude from the associate and manager when I asked for a refund. They did not prepare my bagels the way I requested - they actually made them the exact opposite. Terrible food, terrible coffee, terrible service, and terrible attitudes all around.
Atmosphere: 1
Food: 1
Service: 1
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