It has a Mexican vibe. Great food, portions, and drinks are yummy.
Atmosphere: 4
Food: 5
Service: 4
Robert Johnson
This place needs more customers. All the food is on point. The service is attentive and spot on. The decor is very nice. Typical nice Mexican restaurant vibe. But just with really really delicious food.
Atmosphere: 5
Food: 5
Service: 5
Robert Heiney
Food was alright! Not somewhere I would recommend, though. Mexican food up here in the northeast, is bland. Give me REAL authentic Mexican food any day. Tortilla chips were too thick, and the salsa, meh!
Atmosphere: 4
Food: 3
Service: 4
Sergio Montillo
Our group recently visited La Hacienda in Dover to support a Latin event, and unfortunately, it was a very disappointing experience. Our server, Iris, was not friendly from the start and even attempted to overcharge us for the table. We also ordered a chocolate cake, and after waiting 30 minutes, we asked about it. Her response was shocking — she admitted she didn’t put in the order because she “did not want to be bothered with the table.”
This was our first time visiting Dover as a group of 12 from Wilmington and Newark, and sadly, it will be our last. We truly wanted to support the event and the establishment, but the poor service overshadowed everything.
The purpose of this review is not to call for Iris to be fired, but to encourage that she (and staff in general) receive proper customer service coaching. Experiences like this can cause loyal customers to stop returning, and we would hate to see that happen to your business.
Feel free to reach out to me directly if you would like to discuss this further.
Atmosphere: 1
Food: 2
Service: 1
Linda Courtney
We go 2 or 3 times a month. Each time the food is delicious n service great!! Prices are excellent too.
Atmosphere: 5
Food: 5
Service: 5
Nelly Gee
Great place, good food, and good service. I had the chimichanga and it was pretty good! Not the best I’ve ever had, but solid. The food came out in a timely manner, our server was so incredibly nice . And the actual restaurant? Beautiful. The place is so bright and lively, I was in love. Def a place to check out, the menu had something for everyone.
Atmosphere: 5
Food: 3
Service: 4
Karl Thrash
I am not an expert on Mexican food but from my slight expertise the food was great. The portion was over the top. Staf was very friendly. This is going to be my new goto spot for Mexican food.
Good food, small portions.
Atmosphere: 4
Food: 5
Service: 4
Extremely good food, the carne asada is amazing.
Atmosphere: 5
Food: 5
Service: 5
It has a Mexican vibe. Great food, portions, and drinks are yummy.
Atmosphere: 4
Food: 5
Service: 4
This place needs more customers. All the food is on point. The service is attentive and spot on. The decor is very nice. Typical nice Mexican restaurant vibe. But just with really really delicious food.
Atmosphere: 5
Food: 5
Service: 5
Food was alright! Not somewhere I would recommend, though. Mexican food up here in the northeast, is bland. Give me REAL authentic Mexican food any day. Tortilla chips were too thick, and the salsa, meh!
Atmosphere: 4
Food: 3
Service: 4
Our group recently visited La Hacienda in Dover to support a Latin event, and unfortunately, it was a very disappointing experience. Our server, Iris, was not friendly from the start and even attempted to overcharge us for the table. We also ordered a chocolate cake, and after waiting 30 minutes, we asked about it. Her response was shocking — she admitted she didn’t put in the order because she “did not want to be bothered with the table.”
This was our first time visiting Dover as a group of 12 from Wilmington and Newark, and sadly, it will be our last. We truly wanted to support the event and the establishment, but the poor service overshadowed everything.
The purpose of this review is not to call for Iris to be fired, but to encourage that she (and staff in general) receive proper customer service coaching. Experiences like this can cause loyal customers to stop returning, and we would hate to see that happen to your business.
Feel free to reach out to me directly if you would like to discuss this further.
Atmosphere: 1
Food: 2
Service: 1
We go 2 or 3 times a month. Each time the food is delicious n service great!!
Prices are excellent too.
Atmosphere: 5
Food: 5
Service: 5
Great place, good food, and good service. I had the chimichanga and it was pretty good! Not the best I’ve ever had, but solid. The food came out in a timely manner, our server was so incredibly nice . And the actual restaurant? Beautiful. The place is so bright and lively, I was in love.
Def a place to check out, the menu had something for everyone.
Atmosphere: 5
Food: 3
Service: 4
I am not an expert on Mexican food but from my slight expertise the food was great. The portion was over the top. Staf was very friendly. This is going to be my new goto spot for Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Love that this location is closer to home.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great atmosphere with a friendly and attentive staff. The food was very good as well. The grilled zucchini was amazing!
Everything was soo good. The food, the service and the atmosphere was excellent 🙌 The street corn was perfect.
Atmosphere: 5
Food: 5
Service: 5
Always great service and freshly made food. Definitely one of my favorite places.
Atmosphere: 5
Food: 5
Service: 5
Food all real good as was the service.
Ordered three times and they still couldn't get my order right.
Atmosphere: 1
Food: 1
Service: 1
Loading...