Papa Johns Pizza

1243 N Dupont Hwy, Dover
(302) 734-2990

Recent Reviews

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Alysa Kins

Take out or DoorDashing. Anytime I go in with a certain woman there, she seem mad and I get uncomfortable. I was DoorDashing and she was pissed. Slamming her fingers on the keyboard and screen and snappy at another delivery person. I ended up canceling the pick up cause it wasn't started and she was raging. I don't recommend to go there when she is there. Food still good. Just not her.

Edit: Why is she still working there after all the bad reviews? Bad hygiene, doesn't wash hands, no hair net, bad attitude. People not receiving their orders and if they do, it's not fully cooked or the ingredients looks spoiled. This pizza shop is a health hazard and I am surprised it's not shut down!

Atmosphere: 1

Food: 2

Service: 1

Denise blythe

Went to pick up my order, saw the manager making pizza with no gloves, nails looked dirty and hair hanging down long with no hair net on. I left the order right there, just nasty. The manager said they’re not required to wear gloves, when I mentioned about the hair, the manager said whatever. Everything about the Manager looked dirty. I went to the store on 12 July 2025 approximately 4:30 pm.

Service: 1

Nesha J

Thank you for the great service :-)

Atmosphere: 5

Food: 5

Service: 5

George Vinson

I ordered on line and it was ready in half the time quoted but I recieved the alerts and grabbed it up early, it was delicious!

Atmosphere: 5

Food: 5

Service: 5

Cheryl Landsman

Pizza arrived cold and a little underdone. Delivery has been inconsistent, not sure if I will continue ordering.

Atmosphere: 2

Food: 3

Service: 3

Kelsey MD

Pizza was cold. Pizza was not good this time and very thin. I find the manager guy very unhappy and intimidating

Benzi Sugarman

I ordered at 8:12 PM (contactless delivery). At 9:20 PM, a driver showed up and rang the doorbell (for non contactless delivery) with the wrong order. I pointed out that the address on the box was not my address. He went back to his car and drove away without saying anything. I then called the store and spoke with Jay. He assured me that my order was with a different driver and that it would be there in 10-15 minutes, and to call him back if not. I waited 20 minutes and then called back. Jay asked me to look outside and see if it got dropped off (I knew it hadn’t because I had been continually checking, but I looked anyway). He then told me that he is just a shift supervisor and couldn’t do anything. I asked if he could at least remake the order and send it. He said ok but it won’t be contactless. I told him that it doesn’t really matter anymore because the first order was supposed to be contactless and the guy rang the doorbell and waited anyway. He said ok and hung up. An hour and a half later I called back again asking what is going on with my now 3 hour old order. He said that the original driver assured him it got dropped off, that his driver wouldn’t lie, and that I was wrong. I told him that I am positive that I do not have pizza and obviously the driver dropped off my order at the other house first or else he would have come back from his car with my order.

I did not get any pizza tonight. I can only leave a minimum of 1 star but not having any food at all and being accused of lying really deserves less than 1 star. This may be the worse service I have ever experienced.

Atmosphere: 1

Food: 1

Service: 1

Neylis Perez

Person on the phone is extremely rude, didn’t have any manners and repeatedly cut me off. Food took over an hour to get here and it was cold (they wait till orders pile up and then send them out) these people literally don’t care about their job whatsoever. I should’ve looked at the reviews
Also we paid for a 2 liter and they never brought it

Atmosphere: 1

Food: 2

Service: 1

Kionna

Im So Disappointed With My Order. I Asked For Buffalo Wings Well Done. They Were Soggy. My Cheese sticks Were Underdone With Way Too Much Cheese. What A Waste Of $20 Bucks 😭

Food: 1

Jonathan Davis

Bad management

Atmosphere: 1

Food: 4

Service: 1

Curtis Garrison

I have ordered the pizza bowl many times and always enjoyed them. Tonight the one I got had only half the amount of food as usual. Won't order it again.

Food: 2

Jonathan Carmona

Food was delicious as always but had to wait quite awhile to pick it up possibly because the store was understaffed with only two overworked guys trying to push out a busy night of orders.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Pepperoni Pizza

Tyler Greenfield

VERY slow delivery took almost over 2 hours

net robinson

PAUL THE MANAGER DOES NOT CARE!!!!! is horrible my order was wrong and won’t do anything to fix it

Atmosphere: 1

Food: 3

Service: 1

Pedro Juan

I have ordered deliveries a few times and they always deliver the pizza cold and reluctantly. Yesterday I ordered a combo and they didn't deliver the soda and the store didn't call, they didn't even give me back the money for the drink, they are THIEVES. Do not trust the deliveries of this store, much less their food.

Atmosphere: 1

Food: 1

Service: 1

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