I have ordered the pizza bowl many times and always enjoyed them. Tonight the one I got had only half the amount of food as usual. Won't order it again.
Food: 2
Jonathan Carmona
Food was delicious as always but had to wait quite awhile to pick it up possibly because the store was understaffed with only two overworked guys trying to push out a busy night of orders.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
Tyler Greenfield
VERY slow delivery took almost over 2 hours
net robinson
PAUL THE MANAGER DOES NOT CARE!!!!! is horrible my order was wrong and won’t do anything to fix it
Atmosphere: 1
Food: 3
Service: 1
Pedro Juan
I have ordered deliveries a few times and they always deliver the pizza cold and reluctantly. Yesterday I ordered a combo and they didn't deliver the soda and the store didn't call, they didn't even give me back the money for the drink, they are THIEVES. Do not trust the deliveries of this store, much less their food.
Atmosphere: 1
Food: 1
Service: 1
Aquila Baise
This location should be out of business. Worst customer service ever and the owner nor corporate cares to change this. Save your money and time folks.... Skip this location!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
ronny mail
My pizza looked like the person who made it forgot to put cheese on it, realized their mistake, and quickly tried to put some strands of cheese over the toppings. It was a horrible sight. And it tasted just like it looked.
Food: 1
Ray Marie (RayRay)
This is the absolute WORST papa John's,maybe even the worst pizza place in delaware.Its always had issues and I didn't think it could get much worse than it was about 10 months ago when they're delivery driver took 2 and a half hours to bring my order when I was the ONLY delivery and im a 5 min tops drive from there .The driver was SO inebriated when he FINALLY made it to me ,he legitimately couldn't open the bag to give me my pizza and he couldn't figure out how to give me the receipt ...Which is a REALLY basic task .I was so concerned about him driving at that point .i asked him repeatedly if he had any medical issues but it was really clear he was just BOMBED.I don't know HOW papa John's sent this guy out on the road with the general public because it was very obvious.i got some video and called the mgr because I couldn't get him to stay put until either the store picked him up or the cops and sent the video .You would assume he was fired right ??NOPE..They sent him home but just for THAT day ...I was hoping they'd improved some but fast fwd to this weekend. I ordered from there for my husband's bday because papa John's is his favorite and he very recently came home from a lenghty deployment .The order took hours to come,plenty of time to cook 5 times over but everything ordered was literally ALL dough other than the very edge of the pizza..It was REALLY obvious it was nowhere cooked but I couldn't get the store to answer when trying to get a mgr over and over and I was very frustrated and gave up.So ,again ,my husband's favorite is papa John's so he wants to give them ONE more shot this past week because we had a promo code .?♀️We go to place the order around 6 and instead of going to the confirmation page it started all over and it the promo code wasn't working anymore. I call the store,obviously and after 4 hours and 5 calls disconnecting after someone answered and put me immediately on hold, the store closed .I was able to get the promo code working again the next day so we tried AGAIN. This time the order went through easily and was set to be delivered in 45 -60 mins .After an hour and 45 the status showed it was being delivered but for more than another hour the drivers location hadn't moved from the papa John's parking lot Then the status changed and showed order had been delivered. I work remotely so I get logged out (which started my short timed break)and go outside to grab my order from where I had asked them to leave it and Guess WHAT??!??NO order anywhere in site..??? so I yet again call the store .i was able to get a mgr then and explained the issue and she said "Oh nope,he's coming .he had to go somewhere and then he's going to be headed to you " So I asked why the status had changed to delivered when they were still working on another delivery .She had obviously known it was marked as delivered when the driver was on the other side of town with another order and it was nowhere near delivered. This "manager" just ignored my question and said he would be to me soon ..Mind Blown with the idicracy and incompetent management.The order was finally delivered cold and soggy 10 mins after I had to get back to work so not only did I waste my break dealing with their bs ,I wasn't able to eat until midnight when i was finished work.This franchisee needs to either shape up or close up because they're ripping people off right now .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Brownie
Mark Miller
Good pizza, however their price point is on the very high side. You will pay for an average large pizza price for a 10 to 12 inch pizza.
Atmosphere: 1
Food: 4
Service: 3
Flora Farmacy Annapolis
Just ordered from this location for delivery and got a call from the general manager saying they don't have any delivery drivers to deliver my food so it will take 3-7 business days to get my money back. So now I have no food and no money. Thank you Papa John's for robbing me. And the funny thing is- they are still accepting delivery orders right now and just taking the money and calling back saying I'm sorry we don't have a delivery driver. This is a complete scam 100%. The female on the phone said she was the GM so she is in on it and needs to be removed from that position and honestly should be charged.
When I asked to speak to her supervisor she refused to give me the info and hung up on me.
I've finally given up on this place. 3hrs for my order. I understand theh had a driver walk out. But seriously. And one of my pizzas was wrong so, I will just drive to Camden Papa John's from now on. And I feel sorry for the delivery driver that got left alone, it was not your fault, but I suggest you look else where for job.
Food: 1
Service: 1
RjJs 99
I ordered online and they never made it because they "didnt know" I waited almost an hour for this:
Klynt
I would love to tell you about the pizza I received.. except I didn't and I received no calls or notifications either.
Atmosphere: 1
Food: 1
Service: 1
Sean Armstrong
Ordered a pizza thru a phone # in ocean view DE the pizza was to be ordered for Dover Why a third party ordering system??? Needless to say I never got the pizza as promised, waited for over an hour Last time for me papa John’s
Service: 1
C Belle
I wish I looked at the reviews before I ordered from here. Lil Cesar's pizza never looks like this!
I have ordered the pizza bowl many times and always enjoyed them. Tonight the one I got had only half the amount of food as usual. Won't order it again.
Food: 2
Food was delicious as always but had to wait quite awhile to pick it up possibly because the store was understaffed with only two overworked guys trying to push out a busy night of orders.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
VERY slow delivery took almost over 2 hours
PAUL THE MANAGER DOES NOT CARE!!!!! is horrible my order was wrong and won’t do anything to fix it
Atmosphere: 1
Food: 3
Service: 1
I have ordered deliveries a few times and they always deliver the pizza cold and reluctantly. Yesterday I ordered a combo and they didn't deliver the soda and the store didn't call, they didn't even give me back the money for the drink, they are THIEVES. Do not trust the deliveries of this store, much less their food.
Atmosphere: 1
Food: 1
Service: 1
This location should be out of business. Worst customer service ever and the owner nor corporate cares to change this. Save your money and time folks.... Skip this location!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
My pizza looked like the person who made it forgot to put cheese on it, realized their mistake, and quickly tried to put some strands of cheese over the toppings. It was a horrible sight. And it tasted just like it looked.
Food: 1
This is the absolute WORST papa John's,maybe even the worst pizza place in delaware.Its always had issues and I didn't think it could get much worse than it was about 10 months ago when they're delivery driver took 2 and a half hours to bring my order when I was the ONLY delivery and im a 5 min tops drive from there .The driver was SO inebriated when he FINALLY made it to me ,he legitimately couldn't open the bag to give me my pizza and he couldn't figure out how to give me the receipt ...Which is a REALLY basic task .I was so concerned about him driving at that point .i asked him repeatedly if he had any medical issues but it was really clear he was just BOMBED.I don't know HOW papa John's sent this guy out on the road with the general public because it was very obvious.i got some video and called the mgr because I couldn't get him to stay put until either the store picked him up or the cops and sent the video .You would assume he was fired right ??NOPE..They sent him home but just for THAT day ...I was hoping they'd improved some but fast fwd to this weekend. I ordered from there for my husband's bday because papa John's is his favorite and he very recently came home from a lenghty deployment .The order took hours to come,plenty of time to cook 5 times over but everything ordered was literally ALL dough other than the very edge of the pizza..It was REALLY obvious it was nowhere cooked but I couldn't get the store to answer when trying to get a mgr over and over and I was very frustrated and gave up.So ,again ,my husband's favorite is papa John's so he wants to give them ONE more shot this past week because we had a promo code .?♀️We go to place the order around 6 and instead of going to the confirmation page it started all over and it the promo code wasn't working anymore. I call the store,obviously and after 4 hours and 5 calls disconnecting after someone answered and put me immediately on hold, the store closed .I was able to get the promo code working again the next day so we tried AGAIN. This time the order went through easily and was set to be delivered in 45 -60 mins .After an hour and 45 the status showed it was being delivered but for more than another hour the drivers location hadn't moved from the papa John's parking lot Then the status changed and showed order had been delivered. I work remotely so I get logged out (which started my short timed break)and go outside to grab my order from where I had asked them to leave it and Guess WHAT??!??NO order anywhere in site..??? so I yet again call the store .i was able to get a mgr then and explained the issue and she said "Oh nope,he's coming .he had to go somewhere and then he's going to be headed to you " So I asked why the status had changed to delivered when they were still working on another delivery .She had obviously known it was marked as delivered when the driver was on the other side of town with another order and it was nowhere near delivered. This "manager" just ignored my question and said he would be to me soon ..Mind Blown with the idicracy and incompetent management.The order was finally delivered cold and soggy 10 mins after I had to get back to work so not only did I waste my break dealing with their bs ,I wasn't able to eat until midnight when i was finished work.This franchisee needs to either shape up or close up because they're ripping people off right now .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Brownie
Good pizza, however their price point is on the very high side. You will pay for an average large pizza price for a 10 to 12 inch pizza.
Atmosphere: 1
Food: 4
Service: 3
Just ordered from this location for delivery and got a call from the general manager saying they don't have any delivery drivers to deliver my food so it will take 3-7 business days to get my money back. So now I have no food and no money. Thank you Papa John's for robbing me. And the funny thing is- they are still accepting delivery orders right now and just taking the money and calling back saying I'm sorry we don't have a delivery driver. This is a complete scam 100%. The female on the phone said she was the GM so she is in on it and needs to be removed from that position and honestly should be charged.
When I asked to speak to her supervisor she refused to give me the info and hung up on me.
Restaurantji Recommends
I've finally given up on this place. 3hrs for my order. I understand theh had a driver walk out. But seriously. And one of my pizzas was wrong so, I will just drive to Camden Papa John's from now on. And I feel sorry for the delivery driver that got left alone, it was not your fault, but I suggest you look else where for job.
Food: 1
Service: 1
I ordered online and they never made it because they "didnt know" I waited almost an hour for this:
I would love to tell you about the pizza I received.. except I didn't and I received no calls or notifications either.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza thru a phone # in ocean view DE the pizza was to be ordered for Dover
Why a third party ordering system??? Needless to say I never got the pizza as promised, waited for over an hour
Last time for me papa John’s
Service: 1
I wish I looked at the reviews before I ordered from here. Lil Cesar's pizza never looks like this!
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