Food is good, the people working the drive-through window have always been very nice. The issue is with the long long long drive-through lines. 22 mins it took me just to get to the ordering intercom, and I ordered via the app.
Hailey Matheus
Terrible workers they always have attitudes and I got a muffin from there that was stale and hard.
Atmosphere: 1
Food: 1
Service: 1
Jenny
I stopped going to Dunkin donuts on Kirkwood highway because they have a lot of rude employee's ,& there's people constantly trying to cut you off because of the two-lane driveway. I started coming to the elsmere Dunkin, they have friendly employee's happy to help you & (make your drink the way you ask for it)! #greatmorningstaff
Atmosphere: 5
Food: 5
Service: 5
Richie
Attention to detail is severely lacking here …. Always have to repeat myself 10x and act like I’m talking to a child for the order to be correct…. Many times after the drive through I have to walk in because something was wrong…
Atmosphere: 1
Food: 5
Service: 1
Charles Nester
I waited 25 minutes in short line thru the drive thru for service. Very slow service at this Dunkin donut store.
Atmosphere: 4
Food: 4
Service: 1
Hannah Hunt
The wait in the morning is always so long and the attitude of the lady in the front sucks so bad, the last straw was today.. really.
MJ Scales
The food is usually inconsistent but the location is on the way to work. Except for 1-2 folks that work there, the customer service is horrible. Didn't even end up getting my order this time.
Atmosphere: 2
Food: 3
Service: 1
Zave
This Dunkin Location has professional staff members that care about quality of food. The food is good at this location. The food is made with care. Keep up the good work 👍
Atmosphere: 5
Food: 5
Service: 5
Tressa Bedolla
One employee working. Took over 15 minutes in the drive though to get my drinks after waiting at the order speaker for 10 minutes with no service. Probably won’t be back to this location.
Service: 2
Dana A. Blue, Esq
This is my absolute favorite Dunkin’ Donuts. The croissants are on point every time I get a croissant with the cheese and the sausage. The croissants are light and fluffy, and I love it. I also get the refreshers and sip on that all day. All the flavors are delicious (notably I’ve never tried watermelon.) I would also highly recommend having the refresher mix with green tea because lemonade that level of sugar is gonna make your teeth fall out. lol. Not even my 11-year-old twins can handle the overload of sugar. But with the green tea!
The service is great too. 10 out of 10. I love the people that work at the window. They’re so nice. They’re so friendly. I even ask them their name and have a little chitchat with them.
I just love this Dunkin’ Donuts. Keep up the great service and the light and fluffy croissants!!
Luis is always so sweet and always makes sure my order is always right! He never fails to make my day.
Atmosphere: 5
Food: 5
Service: 5
Rakybul Islam
Worst dunkin I have ever seen,I need drink and rest room,they lock the rest room.the key is front.of me,,I saw..but 1st he said their is no key,someone lock.then I pont the key thn se said ..the rest room is not okey..is this treat the way to guest.so don't go their.
Service: 1
Jon Goodwin
Lady at drive thru is very inefficient. Places a mobile order and confirmed at the speaker, get to the window and she has no idea which order is mine. Get it together, worse Dunkin location ever!
Atmosphere: 3
Food: 4
Service: 1
Sonrisa Faison
This location NEVER has donuts. It’s 8:27 in the morning and NO donuts. Their lattes are good tho
Food is good, the people working the drive-through window have always been very nice.
The issue is with the long long long drive-through lines. 22 mins it took me just to get to the ordering intercom, and I ordered via the app.
Terrible workers they always have attitudes and I got a muffin from there that was stale and hard.
Atmosphere: 1
Food: 1
Service: 1
I stopped going to Dunkin donuts on Kirkwood highway because they have a lot of rude employee's ,& there's people constantly trying to cut you off because of the two-lane driveway.
I started coming to the elsmere Dunkin, they have friendly employee's happy to help you & (make your drink the way you ask for it)!
#greatmorningstaff
Atmosphere: 5
Food: 5
Service: 5
Attention to detail is severely lacking here …. Always have to repeat myself 10x and act like I’m talking to a child for the order to be correct…. Many times after the drive through I have to walk in because something was wrong…
Atmosphere: 1
Food: 5
Service: 1
I waited 25 minutes in short line thru the drive thru for service. Very slow service at this Dunkin donut store.
Atmosphere: 4
Food: 4
Service: 1
The wait in the morning is always so long and the attitude of the lady in the front sucks so bad, the last straw was today.. really.
The food is usually inconsistent but the location is on the way to work. Except for 1-2 folks that work there, the customer service is horrible.
Didn't even end up getting my order this time.
Atmosphere: 2
Food: 3
Service: 1
This Dunkin Location has professional staff members that care about quality of food. The food is good at this location. The food is made with care. Keep up the good work 👍
Atmosphere: 5
Food: 5
Service: 5
One employee working. Took over 15 minutes in the drive though to get my drinks after waiting at the order speaker for 10 minutes with no service. Probably won’t be back to this location.
Service: 2
This is my absolute favorite Dunkin’ Donuts. The croissants are on point every time I get a croissant with the cheese and the sausage. The croissants are light and fluffy, and I love it. I also get the refreshers and sip on that all day. All the flavors are delicious (notably I’ve never tried watermelon.) I would also highly recommend having the refresher mix with green tea because lemonade that level of sugar is gonna make your teeth fall out. lol. Not even my 11-year-old twins can handle the overload of sugar. But with the green tea!
The service is great too. 10 out of 10. I love the people that work at the window. They’re so nice. They’re so friendly. I even ask them their name and have a little chitchat with them.
I just love this Dunkin’ Donuts. Keep up the great service and the light and fluffy croissants!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great coffee and great service.
Atmosphere: 4
Food: 5
Service: 5
Luis is always so sweet and always makes sure my order is always right! He never fails to make my day.
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin I have ever seen,I need drink and rest room,they lock the rest room.the key is front.of me,,I saw..but 1st he said their is no key,someone lock.then I pont the key thn se said ..the rest room is not okey..is this treat the way to guest.so don't go their.
Service: 1
Lady at drive thru is very inefficient. Places a mobile order and confirmed at the speaker, get to the window and she has no idea which order is mine. Get it together, worse Dunkin location ever!
Atmosphere: 3
Food: 4
Service: 1
This location NEVER has donuts. It’s 8:27 in the morning and NO donuts. Their lattes are good tho
Atmosphere: 1
Food: 1
Service: 1
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