I’ve always ordered cakes from here and they’ve always come out excellent, which is why I was so disappointed this time. I followed all of the requested instructions. I even emailed a picture of the orange and mint cake ahead of time and asked if this was something they could make, which they agreed they could.
My mom picked up the cake and didn’t check it before leaving, and when we got home, the cake was completely white and the picture was so dark you can barely see it. When we called back, they told us to bring the cake in so they could fix it. However, when we went back, we were told they couldn’t fix it because they didn’t have the orange and mint coloring needed for that design.
Not to mention, we live in New Jersey, so we had to pay a toll to go over twice. The cake cost $70 and it was not what we asked for. I completely understand if the design couldn’t be done, but I would have really appreciated a heads-up. I would've gone somewhere else to make sure it turned out right, and now the cake is completely ruined for the event.
Tamera Butcofsky
Serpes uses to have the best tomato pie around , (well at least since M&M bakery on Phili Pike closed ) now they are just hit or miss tomato pie seems stale and hardly any sauce :( i even asked for saucy slices , who wants dry tomato pie 🤦🏻♀️
Atmosphere: 3
Food: 2
Service: 3
Deb Harbaugh
Excellent tomato pie!
Sabrina Anderson
Tomato pie. 🍅
Deborah Daugherty
Purchased a danish, cookie and spinach and cheese roll. Was very disappointed with all and threw away. Waste of my money
SJ Bayer
First timer. Exceeded expectations. Cheesecake was most and dense. My favorite way.
Federico Rowe
They couldn’t have been more helpful. I needed a custom cake in a pinch and they accommodated immediately. Thanks to everyone who helped out!
Big web 45
The tomato 🍅 pie is gas and so r the doughnuts! If you don’t know what that means, it means it’s really good. I love coming here for fresh bread and doughnuts will most definitely return!
Robin Buckley-Baird
Great bakery. I bought my wedding cake here 4 years ago. Also had a pastry cart.
S
Cake felled! For granddaughters 1st bday. Andrea the Manager refused to give apology or any money back for non-supported cake. Will never buy another cake here, they are soo unprofessional.
Typically we come here for the cookies and last minute cakes. My family got a wedding cake made decades ago that is still one of the best.
This trip was the day after Easter, and the service we and another lady got from the young Hispanic/latin girl was worse than I’ve gotten from a fast-food chain on their busiest hour. No greeting for us or the lady behind us. Didn’t know the pricing on anything, and seemed annoyed she had to help anyone at all.
A majority of our order, including cake pops, cupcakes and cookies, were supposed to be half off given the sale. Another lady told her this and even with repeated attempts at making her specifically pick the cupcakes on sale, or giving us the discount, which as absent even after check-out, her “I hope this is over soon,” attitude was obvious.
After spending almost $90 and clearly bothering this girl, I think we’ll stick to letting someone else go if we see her again. And a little education on customer service should be included.
Shaina Kim
Old school bakery with a myriad of options to choose from. Visited late morning on the Thursday after Christmas with no line and no wait, though there were still other customers there. So many baked goods to choose from! I went with the cream puffs. 4 for $8 not too bad. The cream puffs themselves were a bit softer than what I would’ve liked. I will go back and try something else next time.
Atmosphere: 5
Food: 4
Service: 5
Ashly Walawender
I have been going here since I moved to Delaware almost 3 years ago, my fiancé ordered a dozen rolls Christmas Eve and a tomato pie they accidentally gave us 10 rolls I called and the manager got back to me within a few minutes ! Very Professional Was so sweet apologetic even gave us a credit for free rolls the next time !! Mistakes happen!! But this place the people are very genuine and care about their customers I have nothing bad to say !! Go here it is the best hands down!! Thanks guys!
Sara Wilson
I’m not the best at adding reviews, but I wanted to take some time to shout out Serpes & their team! We’re lucky enough to live in the neighborhood, just walking distance from this iconic bakery. We always loved their treats - especially the tomato pie - so we asked them to make our son’s first birthday cake. His party was “Hey Bear” themed and boy did Serpes knock it out of the park! They were so easy & helpful to work with and the cake was BEYOND cute & delicious. It was the perfect addition to the celebration & our guests TORE IT UP, lol. Thank you Serpes for helping to make Max’s birthday so special! We can’t wait to come back & order again soon!! Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Jay Patel
Came to this place with a friend to pick up pizza crusts. We placed an online order like many customers had, but we had to wait in a long line (which was approximately 40 + minutes) just play ck up and order... And I noticed when we finally got to pick up our order there were two customers that came in and went straight to the cashier who also had placed an order earlier and were served right away with no questions asked and we're not told to wait in the long line like everyone else. The food may be of great quality, but their service is severely lacking and organization needs help as well. Granted we came today before Christmas Eve to pick up our order, but the line was not out the door it was maybe only 10-15 people and yet the six or so employees behind the counter could not provide adequate service.
I’ve always ordered cakes from here and they’ve always come out excellent, which is why I was so disappointed this time. I followed all of the requested instructions. I even emailed a picture of the orange and mint cake ahead of time and asked if this was something they could make, which they agreed they could.
My mom picked up the cake and didn’t check it before leaving, and when we got home, the cake was completely white and the picture was so dark you can barely see it. When we called back, they told us to bring the cake in so they could fix it. However, when we went back, we were told they couldn’t fix it because they didn’t have the orange and mint coloring needed for that design.
Not to mention, we live in New Jersey, so we had to pay a toll to go over twice. The cake cost $70 and it was not what we asked for. I completely understand if the design couldn’t be done, but I would have really appreciated a heads-up. I would've gone somewhere else to make sure it turned out right, and now the cake is completely ruined for the event.
Serpes uses to have the best tomato pie around , (well at least since M&M bakery on Phili Pike closed ) now they are just hit or miss tomato pie seems stale and hardly any sauce :( i even asked for saucy slices , who wants dry tomato pie 🤦🏻♀️
Atmosphere: 3
Food: 2
Service: 3
Excellent tomato pie!
Tomato pie. 🍅
Purchased a danish, cookie and spinach and cheese roll. Was very disappointed with all and threw away. Waste of my money
First timer. Exceeded expectations. Cheesecake was most and dense. My favorite way.
They couldn’t have been more helpful. I needed a custom cake in a pinch and they accommodated immediately. Thanks to everyone who helped out!
The tomato 🍅 pie is gas and so r the doughnuts! If you don’t know what that means, it means it’s really good. I love coming here for fresh bread and doughnuts will most definitely return!
Great bakery. I bought my wedding cake here 4 years ago. Also had a pastry cart.
Cake felled! For granddaughters 1st bday. Andrea the Manager refused to give apology or any money back for non-supported cake. Will never buy another cake here, they are soo unprofessional.
Restaurantji Recommends
Typically we come here for the cookies and last minute cakes. My family got a wedding cake made decades ago that is still one of the best.
This trip was the day after Easter, and the service we and another lady got from the young Hispanic/latin girl was worse than I’ve gotten from a fast-food chain on their busiest hour. No greeting for us or the lady behind us. Didn’t know the pricing on anything, and seemed annoyed she had to help anyone at all.
A majority of our order, including cake pops, cupcakes and cookies, were supposed to be half off given the sale. Another lady told her this and even with repeated attempts at making her specifically pick the cupcakes on sale, or giving us the discount, which as absent even after check-out, her “I hope this is over soon,” attitude was obvious.
After spending almost $90 and clearly bothering this girl, I think we’ll stick to letting someone else go if we see her again. And a little education on customer service should be included.
Old school bakery with a myriad of options to choose from. Visited late morning on the Thursday after Christmas with no line and no wait, though there were still other customers there. So many baked goods to choose from! I went with the cream puffs. 4 for $8 not too bad. The cream puffs themselves were a bit softer than what I would’ve liked. I will go back and try something else next time.
Atmosphere: 5
Food: 4
Service: 5
I have been going here since I moved to Delaware almost 3 years ago, my fiancé ordered a dozen rolls Christmas Eve and a tomato pie they accidentally gave us 10 rolls I called and the manager got back to me within a few minutes ! Very Professional Was so sweet apologetic even gave us a credit for free rolls the next time !! Mistakes happen!! But this place the people are very genuine and care about their customers I have nothing bad to say !! Go here it is the best hands down!! Thanks guys!
I’m not the best at adding reviews, but I wanted to take some time to shout out Serpes & their team! We’re lucky enough to live in the neighborhood, just walking distance from this iconic bakery. We always loved their treats - especially the tomato pie - so we asked them to make our son’s first birthday cake. His party was “Hey Bear” themed and boy did Serpes knock it out of the park! They were so easy & helpful to work with and the cake was BEYOND cute & delicious. It was the perfect addition to the celebration & our guests TORE IT UP, lol. Thank you Serpes for helping to make Max’s birthday so special! We can’t wait to come back & order again soon!! Highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Came to this place with a friend to pick up pizza crusts. We placed an online order like many customers had, but we had to wait in a long line (which was approximately 40 + minutes) just play ck up and order... And I noticed when we finally got to pick up our order there were two customers that came in and went straight to the cashier who also had placed an order earlier and were served right away with no questions asked and we're not told to wait in the long line like everyone else. The food may be of great quality, but their service is severely lacking and organization needs help as well. Granted we came today before Christmas Eve to pick up our order, but the line was not out the door it was maybe only 10-15 people and yet the six or so employees behind the counter could not provide adequate service.
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