I am so happy! I recently heard about the viral TikTok strawberry matcha latte drink and decided to try it. (To order, it’s a pink drink with matcha cold foam) it’s so yummy and the cold foam tastes like matcha ice cream! I also got an everything bagel with cream cheese. Besides that, the atmosphere is peaceful and quiet. The decorations are pretty modern, like just about every Starbucks I’ve ever been to. Service was fast and our server was super nice.
Highly recommend the drink!
Atmosphere: 5
Food: 5
Service: 5
Mila
Cake pop was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop
Liz Zurita
The service is always great and welcoming. Is my favorite spot
Atmosphere: 5
Food: 5
Service: 5
C Eich
I visit the Hockessin location daily (I have been going for 8 years). Something seems to have changed. On busy days in the past, I've waited for my order and of course I absolutely understand the reason for the delay. The past few weeks, like I have done for years, I placed my order for pick up(roughly 10 minutes prior to me arriving) and I still wait another 15-20 minutes in the lobby. Today, I walked in and my hot tea and sandwich were done. I waited another 20 minutes for an iced coffee. The team didn't acknowledge me standing there, so finally I politely asked if they have a ticket for the coffee (they seemed annoyed). One barista started to explain that the area closest to the lobby was for the speciality drinks and my coffee would have been made elsewhere- I heard this same feedback to a different customer yesterday (while waiting for 1 iced coffee for nearly 25 minutes)... although that may be important to them, customers shouldn't/don't have to know how the "behind the scenes" operate.
All of this to say there must have been a change in recent weeks at this location. Customer service and service itself are key to success and recently it seems this group needs a bit of work!
Atmosphere: 3
Food: 4
Service: 1
Clifford Nelson
I do not like the food at starbucks but I do like the lattes
Atmosphere: 3
Food: 1
Service: 3
melanie sturgis
Only a few tables but nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Drew Marshall
Great staff, well runProducts just don’t taste goodBetter coffee across the street at DripSorry
I got my favorite Carmel crunch frap and it was disgusting. Not sure what they put in it and what they used I'm so sad I been craving it
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Frappuccino
Kelly Hunter
Worst service ever! So slow and cash register girl couldn't add or subtract when given exact change, so I got wrong, short-changed. She even had to get a calculator to realize that she was incorrect and ignorant! But, I got the right change but gave me cold coffee to get back at me! So very childish, but it's Starbucks. This Starbucks sux.
Atmosphere: 3
Food: 4
Service: 1
Amy Menginie
It was great, the only issue I have is that they keep their temperatures freezing!
Great coffee
I am so happy! I recently heard about the viral TikTok strawberry matcha latte drink and decided to try it. (To order, it’s a pink drink with matcha cold foam) it’s so yummy and the cold foam tastes like matcha ice cream! I also got an everything bagel with cream cheese. Besides that, the atmosphere is peaceful and quiet. The decorations are pretty modern, like just about every Starbucks I’ve ever been to. Service was fast and our server was super nice.
Highly recommend the drink!
Atmosphere: 5
Food: 5
Service: 5
Cake pop was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop
The service is always great and welcoming. Is my favorite spot
Atmosphere: 5
Food: 5
Service: 5
I visit the Hockessin location daily (I have been going for 8 years). Something seems to have changed. On busy days in the past, I've waited for my order and of course I absolutely understand the reason for the delay. The past few weeks, like I have done for years, I placed my order for pick up(roughly 10 minutes prior to me arriving) and I still wait another 15-20 minutes in the lobby. Today, I walked in and my hot tea and sandwich were done. I waited another 20 minutes for an iced coffee. The team didn't acknowledge me standing there, so finally I politely asked if they have a ticket for the coffee (they seemed annoyed). One barista started to explain that the area closest to the lobby was for the speciality drinks and my coffee would have been made elsewhere- I heard this same feedback to a different customer yesterday (while waiting for 1 iced coffee for nearly 25 minutes)... although that may be important to them, customers shouldn't/don't have to know how the "behind the scenes" operate.
All of this to say there must have been a change in recent weeks at this location. Customer service and service itself are key to success and recently it seems this group needs a bit of work!
Atmosphere: 3
Food: 4
Service: 1
I do not like the food at starbucks but I do like the lattes
Atmosphere: 3
Food: 1
Service: 3
Only a few tables but nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Great staff, well runProducts just don’t taste goodBetter coffee across the street at DripSorry
Atmosphere: 1
Food: 1
Service: 5
The best
Atmosphere: 5
Food: 4
Service: 5
So quick and the PSL is plentiful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got my favorite Carmel crunch frap and it was disgusting. Not sure what they put in it and what they used I'm so sad I been craving it
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Frappuccino
Worst service ever! So slow and cash register girl couldn't add or subtract when given exact change, so I got wrong, short-changed. She even had to get a calculator to realize that she was incorrect and ignorant! But, I got the right change but gave me cold coffee to get back at me! So very childish, but it's Starbucks. This Starbucks sux.
Atmosphere: 3
Food: 4
Service: 1
It was great, the only issue I have is that they keep their temperatures freezing!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Frappuccino, Cinnamon Caramel Cream Cold Brew, Ethos Bottled Water, Kale
What is with not liking coffee...
Atmosphere: 5
Food: 5
Service: 5
I got my favorite Carmel crunch frap and it was disgusting. Not sure what they put in it and what they used I'm so sad I been craving
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Frappuccino
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