Hi I am from Middletown Delaware I tried to order a pizza from your summit bridge location for delivery which is only 10 minutes from my house and on the same street. They dissmissed me and told me they can’t delivery me a pizza because my house is out of their jurisdiction and sent me to the dominos on DuPont park way which you have to pass the summit bridge location coming from DuPont to my house. When I called them they explained that summit bridge is in my jurisdiction and they should be my store because they are closer and it sounds like they just don’t want to do they’re job and that they are lying about not being about to deliver to me. I called back summit and told them what they told me at DuPont about them actually being my store and the lady said “so we told you that you weren’t in our jurisdiction and you decided to call back like what do you even want” I told her I wanted pizza delivered and this is my store that they are littlerly ten minutes down the street how can I not be in they’re jurisdiction and what am I supposed to do just never order domino’s pizza again? And she said yes. I absolutely love domino’s pizza but you staff sounds like they really don’t want me to ever come back at all for no reason and told me that I should try to order pizza from another shop instead
Atmosphere: 1
Food: 5
Service: 1
Christina Thompson
Pizza was ok, To much seasoning on crust and undercooked. The cookie brownie was burnt and hard as a rock. I will not be using this store again.
Food: 1
Kyle Miller
They forgot to deliver my order until I called. This is the second time that I’ve had an issue with delivery with this location.
Service: 1
Kevin Miksis
One star is a compliment. Easily the rudest staff I've ever encountered in retail in my life. You guys suck! Yes, I said it.
Atmosphere: 1
Food: 1
Service: 1
Orietta Hernandez
THANK YOU SO MUCH FOR HELPING ME CARRY MY TAKEOUT OVER TO MY CAR WHEN I WALKED IN WITH Baby, the Pizza Toppings are always in the amount one pays for, food n customer SErvice QUALITY is BEST!! Thank u !
Atmosphere: 5
Food: 5
Service: 5
Sam Mccombs
Pizza was over cooked. Worst pizza I ever had!
Jake Foreman
I can't comprehend how they are still in business, the managers talk to the employees and the customers like dogs. The food is trash, the service is worse but the worst part is this has been going on for years. Every 6 to 12 months I give them another chance and they disappoint me every time. That is clearly an ownership problem. Corporate needs a look into this location's reviews and how they conduct business. I imagine if they placed one order and saw how management handled their inability to handle anything in a manner that was in any way professional, they would lose their franchise.
Parking: Summit Bridge Rd Middletown DE location has used up their last opportunity with me I will never be back.
Kid-friendliness: They don't care about children in any way shape form or fashion.
Atmosphere: 1
Food: 1
Service: 1
Behn Trader
I’d leave Zero stars if I could. Order online for pickup (extra large) and they call and say they have to squeeze a large into a medium box. Try to call back, no answer. I get there and their “manager” gives me attitude when I ask about it and see if they can make things right. This is by far the worst pizza place I’ve ever had the displeasure of ordering from. Their manager needs some training. I won’t come back.
Seemed like one girl working by herself tonight, she was very friendly. Thanks. (She had a bunch of pins on her hat)
Atmosphere: 5
Food: 5
Service: 5
Dan Pooler
Can I give zero stars?
I ordered from Domino's a few weeks ago and had a horrible experience. The pizza came over an hour and a half late and it was the wrong order. I had to call multiple times to get any answers. The store was clearly understaffed, and the management needs to get their act together!
I decided to give them another chance yesterday, hoping for a better experience. Everything seemed fine with the pizza tracker on their website until the pizza left the store. It took over an hour to leave the store, and then the driver was scheduled to arrive an hour later. The store is exactly 5 minutes away from me!
When I called the store, they said the driver had multiple deliveries, which meant it would take over two hours to get my pizza from a store just 5 minutes away. I told the kid on the phone how disappointed I was, and he barely said sorry, just offered to refund my order. It was clear that he was used to handling complaints like this, which says a lot about how often this happens.
This store is a mess. Management needs to change, and someone new needs to take charge because they are not doing a good job at all. Avoid this place if you want your pizza on time!
Service: 1
Reborn
Service was very bad they werent patient with our orders they take like 2-3 hours to get here the worst is the service they need to be more patient
Hi I am from Middletown Delaware I tried to order a pizza from your summit bridge location for delivery which is only 10 minutes from my house and on the same street. They dissmissed me and told me they can’t delivery me a pizza because my house is out of their jurisdiction and sent me to the dominos on DuPont park way which you have to pass the summit bridge location coming from DuPont to my house. When I called them they explained that summit bridge is in my jurisdiction and they should be my store because they are closer and it sounds like they just don’t want to do they’re job and that they are lying about not being about to deliver to me. I called back summit and told them what they told me at DuPont about them actually being my store and the lady said “so we told you that you weren’t in our jurisdiction and you decided to call back like what do you even want” I told her I wanted pizza delivered and this is my store that they are littlerly ten minutes down the street how can I not be in they’re jurisdiction and what am I supposed to do just never order domino’s pizza again? And she said yes. I absolutely love domino’s pizza but you staff sounds like they really don’t want me to ever come back at all for no reason and told me that I should try to order pizza from another shop instead
Atmosphere: 1
Food: 5
Service: 1
Pizza was ok, To much seasoning on crust and undercooked. The cookie brownie was burnt and hard as a rock. I will not be using this store again.
Food: 1
They forgot to deliver my order until I called. This is the second time that I’ve had an issue with delivery with this location.
Service: 1
One star is a compliment. Easily the rudest staff I've ever encountered in retail in my life. You guys suck! Yes, I said it.
Atmosphere: 1
Food: 1
Service: 1
THANK YOU SO MUCH FOR HELPING ME CARRY MY TAKEOUT OVER TO MY CAR WHEN I WALKED IN WITH Baby, the Pizza Toppings are always in the amount one pays for, food n customer SErvice QUALITY is BEST!! Thank u !
Atmosphere: 5
Food: 5
Service: 5
Pizza was over cooked. Worst pizza I ever had!
I can't comprehend how they are still in business, the managers talk to the employees and the customers like dogs. The food is trash, the service is worse but the worst part is this has been going on for years. Every 6 to 12 months I give them another chance and they disappoint me every time. That is clearly an ownership problem. Corporate needs a look into this location's reviews and how they conduct business.
I imagine if they placed one order and saw how management handled their inability to handle anything in a manner that was in any way professional, they would lose their franchise.
Parking: Summit Bridge Rd Middletown DE location has used up their last opportunity with me I will never be back.
Kid-friendliness: They don't care about children in any way shape form or fashion.
Atmosphere: 1
Food: 1
Service: 1
I’d leave Zero stars if I could. Order online for pickup (extra large) and they call and say they have to squeeze a large into a medium box. Try to call back, no answer. I get there and their “manager” gives me attitude when I ask about it and see if they can make things right. This is by far the worst pizza place I’ve ever had the displeasure of ordering from. Their manager needs some training. I won’t come back.
Atmosphere: 1
Food: 2
Service: 1
Great customer service night shift!
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slimy wings Uncut pizza w/ a side of sass .
Food: 1
Service: 1
Seemed like one girl working by herself tonight, she was very friendly. Thanks. (She had a bunch of pins on her hat)
Atmosphere: 5
Food: 5
Service: 5
Can I give zero stars?
I ordered from Domino's a few weeks ago and had a horrible experience. The pizza came over an hour and a half late and it was the wrong order. I had to call multiple times to get any answers. The store was clearly understaffed, and the management needs to get their act together!
I decided to give them another chance yesterday, hoping for a better experience. Everything seemed fine with the pizza tracker on their website until the pizza left the store. It took over an hour to leave the store, and then the driver was scheduled to arrive an hour later. The store is exactly 5 minutes away from me!
When I called the store, they said the driver had multiple deliveries, which meant it would take over two hours to get my pizza from a store just 5 minutes away. I told the kid on the phone how disappointed I was, and he barely said sorry, just offered to refund my order. It was clear that he was used to handling complaints like this, which says a lot about how often this happens.
This store is a mess. Management needs to change, and someone new needs to take charge because they are not doing a good job at all. Avoid this place if you want your pizza on time!
Service: 1
Service was very bad they werent patient with our orders they take like 2-3 hours to get here the worst is the service they need to be more patient
Atmosphere: 2
Food: 4
I love this place and their food is delicious.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Wings
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