Domino's Pizza
4416 Summit Bridge Rd, Middletown
(302) 376-7000
Recent Reviews
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They forgot to deliver my order until I called. This is the second time that I’ve had an issue with delivery with this location.
Service: 1
One star is a compliment. Easily the rudest staff I've ever encountered in retail in my life. You guys suck! Yes, I said it.
Atmosphere: 1
Food: 1
Service: 1
THANK YOU SO MUCH FOR HELPING ME CARRY MY TAKEOUT OVER TO MY CAR WHEN I WALKED IN WITH Baby, the Pizza Toppings are always in the amount one pays for, food n customer SErvice QUALITY is BEST!! Thank u !
Atmosphere: 5
Food: 5
Service: 5
Pizza was over cooked. Worst pizza I ever had!
I can't comprehend how they are still in business, the managers talk to the employees and the customers like dogs. The food is trash, the service is worse but the worst part is this has been going on for years. Every 6 to 12 months I give them another chance and they disappoint me every time. That is clearly an ownership problem. Corporate needs a look into this location's reviews and how they conduct business.
I imagine if they placed one order and saw how management handled their inability to handle anything in a manner that was in any way professional, they would lose their franchise.
Parking: Summit Bridge Rd Middletown DE location has used up their last opportunity with me I will never be back.
Kid-friendliness: They don't care about children in any way shape form or fashion.
Atmosphere: 1
Food: 1
Service: 1
I’d leave Zero stars if I could. Order online for pickup (extra large) and they call and say they have to squeeze a large into a medium box. Try to call back, no answer. I get there and their “manager” gives me attitude when I ask about it and see if they can make things right. This is by far the worst pizza place I’ve ever had the displeasure of ordering from. Their manager needs some training. I won’t come back.
Atmosphere: 1
Food: 2
Service: 1
Great customer service night shift!
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Slimy wings Uncut pizza w/ a side of sass .
Food: 1
Service: 1
Seemed like one girl working by herself tonight, she was very friendly. Thanks. (She had a bunch of pins on her hat)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Can I give zero stars?
I ordered from Domino's a few weeks ago and had a horrible experience. The pizza came over an hour and a half late and it was the wrong order. I had to call multiple times to get any answers. The store was clearly understaffed, and the management needs to get their act together!
I decided to give them another chance yesterday, hoping for a better experience. Everything seemed fine with the pizza tracker on their website until the pizza left the store. It took over an hour to leave the store, and then the driver was scheduled to arrive an hour later. The store is exactly 5 minutes away from me!
When I called the store, they said the driver had multiple deliveries, which meant it would take over two hours to get my pizza from a store just 5 minutes away. I told the kid on the phone how disappointed I was, and he barely said sorry, just offered to refund my order. It was clear that he was used to handling complaints like this, which says a lot about how often this happens.
This store is a mess. Management needs to change, and someone new needs to take charge because they are not doing a good job at all. Avoid this place if you want your pizza on time!
Service: 1
Service was very bad they werent patient with our orders they take like 2-3 hours to get here the worst is the service they need to be more patient
Atmosphere: 2
Food: 4
I love this place and their food is delicious.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Wings
Extremely rude and terrible service. Did not receive my pizza and was told to ask a neighbor. Manager is passive aggressive and rude. There are plenty of other places to get pizza wouldn’t recommend here.
Super friendly staff and my order was ready pretty fast.
Atmosphere: 5
Food: 5
Service: 5
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