This shop is pretty clean, the pizza was delish, and the employees were friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
GAMBLE OZGOTTi
Always a goto for pizza when visiting in Middletown.
Atmosphere: 4
Food: 5
Service: 5
Danny Sosa
They will cheat you if you don’t check your order before you walk out. The store manager had the audacity to ask me why I wanted a refund when they had made my pasta without sauce and they added a chicken piece on my vegetarian pizza. We returned the order, lost our appetite and these people killed our Sunday enjoyment. Better go eat or order your pizza some where else. Good luck with this business. Frankly I would have given negative stars if possible.
Atmosphere: 1
Food: 1
Service: 1
Elvis Vicente
This is the second time I’ve received undercooked pizzas from this location, despite selecting the “well done” option during the ordering process. For my most recent order (Order #: 266876), I made sure to request my pizzas be well done due to past issues. However, when I called the store to address the issue, I was told that because it was a Friday and the store was busy, they do not honor well done requests.
This explanation is both unacceptable and unprofessional. If a store is unable or unwilling to honor the options provided through the Domino’s ordering system, then those options should not be available for customers to select. Otherwise, it misleads customers into believing their preferences will be met, only to receive subpar service.
I am a regular customer, I value consistency and quality, but this experience makes me question the standards being upheld at this location. It’s deeply disappointing to be told that service quality is sacrificed just because the store is busy.
Atmosphere: 1
Food: 1
Service: 1
sushil kumar
Don’t ask for delivery. It’s been 1 and half hour since I ordered, still no sign of delivery.
Nicole Ekanayake
A long piece of hair was threaded through my entire stuffed cheesy bread, making it completely inedible. What a waste of money. Don’t employees have to wear hair nets…??? Wish I could post the video of me taking apart the entire thing showing the piece of hair running through it.
Atmosphere: 1
Food: 1
Service: 1
Tek Doze
This place is pathetic. Ordered a pizza online and their time to deliver it was like 2+ hours. Greasy and poorly made pizza. Save yourself ordering from this place.
Atmosphere: 1
Food: 1
Service: 1
Priya Rijo
Extremely poor customer service..their online ordering system is a joke .. took two hours to get a pizza .
Atmosphere: 1
Food: 1
Service: 1
James
Pay full price but the toppings are no where to be found…. Waste of money.
We went to the Frightland Halloween event and stayed until 12:30 AM. Everyone was tired and hungry, so I found a nearby spot and ordered a thin-crust vegetable pizza and a regular chicken pizza. Both were delicious, and the staff was great.
This shop is pretty clean, the pizza was delish, and the employees were friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Always a goto for pizza when visiting in Middletown.
Atmosphere: 4
Food: 5
Service: 5
They will cheat you if you don’t check your order before you walk out. The store manager had the audacity to ask me why I wanted a refund when they had made my pasta without sauce and they added a chicken piece on my vegetarian pizza. We returned the order, lost our appetite and these people killed our Sunday enjoyment. Better go eat or order your pizza some where else. Good luck with this business. Frankly I would have given negative stars if possible.
Atmosphere: 1
Food: 1
Service: 1
This is the second time I’ve received undercooked pizzas from this location, despite selecting the “well done” option during the ordering process. For my most recent order (Order #: 266876), I made sure to request my pizzas be well done due to past issues. However, when I called the store to address the issue, I was told that because it was a Friday and the store was busy, they do not honor well done requests.
This explanation is both unacceptable and unprofessional. If a store is unable or unwilling to honor the options provided through the Domino’s ordering system, then those options should not be available for customers to select. Otherwise, it misleads customers into believing their preferences will be met, only to receive subpar service.
I am a regular customer, I value consistency and quality, but this experience makes me question the standards being upheld at this location. It’s deeply disappointing to be told that service quality is sacrificed just because the store is busy.
Atmosphere: 1
Food: 1
Service: 1
Don’t ask for delivery. It’s been 1 and half hour since I ordered, still no sign of delivery.
A long piece of hair was threaded through my entire stuffed cheesy bread, making it completely inedible. What a waste of money. Don’t employees have to wear hair nets…??? Wish I could post the video of me taking apart the entire thing showing the piece of hair running through it.
Atmosphere: 1
Food: 1
Service: 1
This place is pathetic. Ordered a pizza online and their time to deliver it was like 2+ hours. Greasy and poorly made pizza. Save yourself ordering from this place.
Atmosphere: 1
Food: 1
Service: 1
Extremely poor customer service..their online ordering system is a joke .. took two hours to get a pizza .
Atmosphere: 1
Food: 1
Service: 1
Pay full price but the toppings are no where to be found…. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Added chicken to veggie pizza.
Restaurantji Recommends
Food is good but people who work there is rude
Consistently get my order partal wrong. Can't even handle requested pie cut. Can't cut straight either.
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza, Hawaiian Pizza
We went to the Frightland Halloween event and stayed until 12:30 AM. Everyone was tired and hungry, so I found a nearby spot and ordered a thin-crust vegetable pizza and a regular chicken pizza. Both were delicious, and the staff was great.
Atmosphere: 5
Food: 5
Service: 5
Usually pretty fast
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tater Tots, Chicken Wings, Lava Cake
Customer Service doesn't exist ! Rude and hateful attitude , no thank u !!!!!!!!
Atmosphere: 3
Food: 2
Service: 1
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