Service is awful. Pulled up to the drive thru and the person didn’t greet me just asked what can I get for you. After I gave my order proceeded to the window and the customer in front of me had a dog. The cashier pets the dog twice talks to the customer and proceeds with the next order.Thats nasty and unsanitary. I think I am done with Dunkin.
Jean Greenwood
I love Dunkin’s caramel ice coffee and get one often at different locations! But at this location I must ask for napkins! I was told they only give with food, but I have to ask with food. A napkin is needed with any purchase I think!!
Bill Muntz
This location is terrible. Placed a $92 mobile order with over an hours notice for pick up. Received a notification that my order was ready and when I arrived, they had never started preparing it. Not only that, they didn't care when I asked why it wasn't ready. AVOID THIS LOCATION. There's 3 others in Middletown
karen fuller
Easy to get coffee n donuts through drive thru
Myra
Terrible experience. The young kid at the drive thru taking orders has no customer service skills. He didn’t greet or acknowledge me at all, literally just grabbed my card and gave me the wrong order. I didn’t even realize until I got to work so I was never going to go back but this really disappointed me.
Food: 1
Service: 1
Big Juicy
Bacon was barely cooked, i go to dunkin every day everything i got today was just disgusting 10/10 would not recommend to anyone
Alicea Nelson
Bruh be so for real right now
Atmosphere: 1
Food: 1
Service: 2
Robert Hutton
I went through the Drive Thru and everything was great as always!!!!!
Atmosphere: 5
Food: 5
Service: 5
Kevin Marbury
Super clean and most friendly Dunkin I’ve been in.
Ordered ahead. Food was hot and drinks were made correctly. Was greated with smile. Will come back when in the area.
Atmosphere: 5
Service: 5
Sue Mack
I went through the drive through. Fast service. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Melissa Crum
Not very friendly in the morning. The one gentleman who works in the morning can Not handle a rush and is very rude !!
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Donuts, Croissant
rye boyd
I mean its your average Dunkin. The employees are pretty nice but they often mess up orders and don’t do anything to make it better. One time I ordered a hot chocolate and they gave me an entire cup of cold milk then got angry with me when I requested an actual hot chocolate. The food is good though and usually made fresh. On the off chance that your coffee is made correctly, its usually pretty good too.
Friendly staff, but my order was incorrect….
Service is awful. Pulled up to the drive thru and the person didn’t greet me just asked what can I get for you. After I gave my order proceeded to the window and the customer in front of me had a dog. The cashier pets the dog twice talks to the customer and proceeds with the next order.Thats nasty and unsanitary. I think I am done with Dunkin.
I love Dunkin’s caramel ice coffee and get one often at different locations! But at this location I must ask for napkins! I was told they only give with food, but I have to ask with food.
A napkin is needed with any purchase I think!!
This location is terrible. Placed a $92 mobile order with over an hours notice for pick up. Received a notification that my order was ready and when I arrived, they had never started preparing it. Not only that, they didn't care when I asked why it wasn't ready. AVOID THIS LOCATION. There's 3 others in Middletown
Easy to get coffee n donuts through drive thru
Terrible experience. The young kid at the drive thru taking orders has no customer service skills. He didn’t greet or acknowledge me at all, literally just grabbed my card and gave me the wrong order. I didn’t even realize until I got to work so I was never going to go back but this really disappointed me.
Food: 1
Service: 1
Bacon was barely cooked, i go to dunkin every day everything i got today was just disgusting 10/10 would not recommend to anyone
Bruh be so for real right now
Atmosphere: 1
Food: 1
Service: 2
I went through the Drive Thru and everything was great as always!!!!!
Atmosphere: 5
Food: 5
Service: 5
Super clean and most friendly Dunkin I’ve been in.
Restaurantji Recommends
Ordered ahead. Food was hot and drinks were made correctly. Was greated with smile. Will come back when in the area.
Atmosphere: 5
Service: 5
I went through the drive through. Fast service.
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Not very friendly in the morning. The one gentleman who works in the morning can Not handle a rush and is very rude !!
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Donuts, Croissant
I mean its your average Dunkin. The employees are pretty nice but they often mess up orders and don’t do anything to make it better. One time I ordered a hot chocolate and they gave me an entire cup of cold milk then got angry with me when I requested an actual hot chocolate. The food is good though and usually made fresh. On the off chance that your coffee is made correctly, its usually pretty good too.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hash Browns
Great service always at this location.
Atmosphere: 5
Food: 5
Service: 5
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