They are very busy but try their best to serve on time. Fries some times are not very fresh but never mind.
Atmosphere: 4
Food: 4
Service: 4
Bobby D
Slooooooooow service
Jake Gordon
No matter what you order in a drive through, they make you park.
Food: 3
Service: 1
Mark Guthrie
20 piece McNugget large fry large Coke and you get parked...
When you double the price of most things on the menu and the customer service goes through the floor I'll just go to Wendy's and Chick-fil-A from now on... getting parked when you're the only vehicle in line
Smh
Atmosphere: 3
Food: 4
Service: 2
Christopher Castro
Good service and good quality food. I swear the middletown Mcds burgers had more meat and tasted better than other McDonald's
Kelly virdin
Play in a large order for my company everything was in the bags that I paid for they even helped carry the bags to the car and place them in the car neatly food was ready on time that I told him that I would be there to pick it up it was ready
Atmosphere: 5
Food: 5
Service: 5
Alexis O'Neill
A generally nice spot to grab a breakfast sandwich or a quick beverage. Remodel looks nice. Will be back.
Atmosphere: 3
Food: 4
Service: 5
Nick
Their new remodel is so empty Everything is hidden behind the wall so you can’t see anyone making your food and all the people who are nice who worked there have been replaced by people that are miserable and don’t wanna be bothered. They’ll make you spend hundreds of dollars to get a certain happy meal toy that you want. I asked for a plain cheeseburger and they gave me a hamburger and they said well you said plain and I said plain cheeseburger and I’m a kid too so a grown adult manager was being comped with me. That is no way to talk to a kid or any customer especially one that has been coming to that location their whole life
Me and my wife just door dashed from the Middletown store I didn’t get my ice cream that I paid for and the gave her large fries with half the fries not in there.. like what’s wrong with the staff there? 🤦🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Ryan Lester
Had to kill some time between customers. Stopped by here and grabbed a coffee. They brought it to me, there's some people that also sit inside. The homeless people that hang inside are calm and quiet unlike other McDonald's. Not a bad spot at all, but the internet does cut out if there's a way to fix it
Atmosphere: 5
Food: 5
Service: 5
Regina Warren
Not a fan
Atmosphere: 1
Food: 2
Service: 1
TL2130
Disgusting and horrific customer service this afternoon. The woman at the window was rude and aggressive. She had an attitude when I reminded her that I need to pay at the 2nd window (she was about to hand me the food without paying), she charged and gave me someone’s drinks. I corrected her and she tried to blame me for her error and snatched my card. I returned the food and got my money back. She had a disgusting attitude. Do better and train your people!
Atmosphere: 1
Food: 1
Service: 1
Dan Evans
For the third time in a row the app has said my meal was ready but when I go in they haven't even begun to make it. Also since the remodel of this store there is no place to get your own ketchup, napkins or refill your drink. Also when you do ask for a refill they use a new cup, what a terrible waste of plastic. Terrible service, terrible design. Such a shame.
My food was cold on top of us waiting….
Atmosphere: 4
Food: 1
Service: 1
They are very busy but try their best to serve on time. Fries some times are not very fresh but never mind.
Atmosphere: 4
Food: 4
Service: 4
Slooooooooow service
No matter what you order in a drive through, they make you park.
Food: 3
Service: 1
20 piece McNugget large fry large Coke and you get parked...
When you double the price of most things on the menu and the customer service goes through the floor I'll just go to Wendy's and Chick-fil-A from now on... getting parked when you're the only vehicle in line
Smh
Atmosphere: 3
Food: 4
Service: 2
Good service and good quality food. I swear the middletown Mcds burgers had more meat and tasted better than other McDonald's
Play in a large order for my company everything was in the bags that I paid for they even helped carry the bags to the car and place them in the car neatly food was ready on time that I told him that I would be there to pick it up it was ready
Atmosphere: 5
Food: 5
Service: 5
A generally nice spot to grab a breakfast sandwich or a quick beverage. Remodel looks nice. Will be back.
Atmosphere: 3
Food: 4
Service: 5
Their new remodel is so empty Everything is hidden behind the wall so you can’t see anyone making your food and all the people who are nice who worked there have been replaced by people that are miserable and don’t wanna be bothered. They’ll make you spend hundreds of dollars to get a certain happy meal toy that you want. I asked for a plain cheeseburger and they gave me a hamburger and they said well you said plain and I said plain cheeseburger and I’m a kid too so a grown adult manager was being comped with me. That is no way to talk to a kid or any customer especially one that has been coming to that location their whole life
Atmosphere: 1
Food: 1
Service: 1
Great location to visit with family and friends
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Me and my wife just door dashed from the Middletown store I didn’t get my ice cream that I paid for and the gave her large fries with half the fries not in there.. like what’s wrong with the staff there? 🤦🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Had to kill some time between customers. Stopped by here and grabbed a coffee. They brought it to me, there's some people that also sit inside. The homeless people that hang inside are calm and quiet unlike other McDonald's. Not a bad spot at all, but the internet does cut out if there's a way to fix it
Atmosphere: 5
Food: 5
Service: 5
Not a fan
Atmosphere: 1
Food: 2
Service: 1
Disgusting and horrific customer service this afternoon. The woman at the window was rude and aggressive. She had an attitude when I reminded her that I need to pay at the 2nd window (she was about to hand me the food without paying), she charged and gave me someone’s drinks. I corrected her and she tried to blame me for her error and snatched my card. I returned the food and got my money back. She had a disgusting attitude. Do better and train your people!
Atmosphere: 1
Food: 1
Service: 1
For the third time in a row the app has said my meal was ready but when I go in they haven't even begun to make it. Also since the remodel of this store there is no place to get your own ketchup, napkins or refill your drink. Also when you do ask for a refill they use a new cup, what a terrible waste of plastic. Terrible service, terrible design. Such a shame.
Atmosphere: 2
Food: 5
Service: 1
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