Ordered the Bissell. Eggs were cold. Pancakes were hard and cold. Only thing that was kinda ok was the grits.
Atmosphere: 2
Food: 1
Service: 3
Ethan Hunter
The food was great, and my server Troy was very helpful! Thanks!
Atmosphere: 4
Food: 4
Service: 5
shayla moore
Always love coming to metro for brunch with the family 10/10 would recommend especially the chicken and waffles 😁 our server Harrison really hooked us up 😁
Atmosphere: 4
Food: 5
Service: 5
I H
My experience started well. I called in to place an order to go and the staff was very friendly-even at the time of pick-up. I ordered a chicken tender sandwich among another meal, the same thing that I order every time. However, the bacon on my sandwich and in the other meal was not completely cooked/ it didn't seem well done. I called the restaurant back and they called a manager to the phone. I described my issue, to which they said no problem, they could take my name and address, and they would mail me something as compensation. I said that was not necessary, I just wanted the sandwich to be fixed properly. He took my name, and we agreed that they would fix another sandwich. I was on my way to work, and I explained that I could not immediately return, and I again, was told that it was no problem, that I could get it before the day was out. I return this evening, only to have the most disrespectful experience with Rob, the Owner/ Managing Partner. He asked what happened and who I spoke to. He makes a comment saying if I didn't like it, I just didn't like it- insinuating that I just didn't like the sandwich and that was the issue vs. owning the fact that the food was messed up. When informing him that I get the sandwich all of the time, he changed his wording to "If you weren't happy, you just weren't happy." Rob proceeds to ask the cook to do the remake. The sandwich is finished and while bagging it, he proceeds to say, "For future reference, we don't give away free food." (He told the cook that as well). Like I was next to the dumpster waiting for his scraps that he promised. Completely disregarding the fact that he didn't GIVE me ANYTHING, that I PAID for my sandwich that was UNSATISFACTORY and I left a tip, and his staff had the decency to make it right for a FREQUENT customer that has never had this issue before! As he continued with his disrespect, he gave little room for anybody else to speak, while trying to say that he wasn't referring to us, only his past experiences. He asked that I take the sandwich, but I left it with him. I was as disgusted as that bacon looked this morning. Well Rob, I hope that you take a lesson about decency and customer satisfaction from your staff and understand that if you don't want to "Get in the habit of people thinking that they are going to get free food." perhaps you should get out of the habit of serving food that seems to be undercooked. But your frequent customer that you wanted to treat as tonight's CHARITY CASE when you were WRONG, is done, and I will never recommend your establishment again. I will be spending the money that I WORKED HARD for elsewhere.
Food: 2
Service: 1
Recommended dishes: Sandwich
Shalilya Henry
The waitress energy was off, she seemed to have an attitude. The croissant french toast was horrible. I informed the waitress and she just stated she wouldn't have gotten it. Did not ask if I wanted a replacement. She did not return to see if we needed anything or to remove our empty plates from the table. Other than that, it was a friendly atmosphere and packed.
Kid-friendliness: Yes
Wheelchair accessibility: No
Atmosphere: 4
Food: 2
Service: 1
Maya
Omar was amazing and attentive. He took care of everything in a timely manner, and would want him to be my waiter again the next time I come!
Atmosphere: 5
Food: 3
Service: 5
Amy Bellemare
Food is good, service is great!
Atmosphere: 5
Food: 4
Service: 5
Aaron Hynson
Cindy was my server and she did amazing!!!! Definitely a great spot for some good breakfast.
Atmosphere: 4
Food: 4
Service: 5
Susan Ivry
I had a great meatloaf dinner on Tuesday. Our Waiter Troy was very attentive and Pleasant. He did a great job serving us. TY for making our evening Lovely!!!
Dimikka Waites
The food was great … our hostess Cindy B was excellent. She always had a smile on her face.. she’s the reason I come to Metro Diner . She definitely makes my day!
Hostess was very friendly and courteous. Always so pleasant whenever I come in. Definitely recommended Cindy B section to sit in when you visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Fruity Waffle, Fried Chicken & Waffles for 4, Double Decker blt, Homefries, Belgian Waffle, Bissell Breakfast
Jake Aretz
Nice little diner, my first time in. I would definitely stop back
Atmosphere: 5
Food: 5
Service: 5
derrick renfro
Metro diner is awesome! It's about a 30-40 minute drive away, but it's always worth it! The chicken and waffles hit the spot every single time! This is definitely one of the only few restaurants that hits the spot, like clockwork! Also, they have a really good black coffee with a cinnamon undertone that was delightful!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken & Waffle
Ebmocha Lee
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Brian Davis
Our waitress Cindy B was amazing, attentive, and make sure that we felt welcome. We had the opportunity to have her before-- her service was exceptional then and exceptional now...
Ordered the Bissell. Eggs were cold. Pancakes were hard and cold. Only thing that was kinda ok was the grits.
Atmosphere: 2
Food: 1
Service: 3
The food was great, and my server Troy was very helpful! Thanks!
Atmosphere: 4
Food: 4
Service: 5
Always love coming to metro for brunch with the family 10/10 would recommend especially the chicken and waffles 😁 our server Harrison really hooked us up 😁
Atmosphere: 4
Food: 5
Service: 5
My experience started well. I called in to place an order to go and the staff was very friendly-even at the time of pick-up. I ordered a chicken tender sandwich among another meal, the same thing that I order every time. However, the bacon on my sandwich and in the other meal was not completely cooked/ it didn't seem well done.
I called the restaurant back and they called a manager to the phone. I described my issue, to which they said no problem, they could take my name and address, and they would mail me something as compensation. I said that was not necessary, I just wanted the sandwich to be fixed properly. He took my name, and we agreed that they would fix another sandwich. I was on my way to work, and I explained that I could not immediately return, and I again, was told that it was no problem, that I could get it before the day was out.
I return this evening, only to have the most disrespectful experience with Rob, the Owner/ Managing Partner. He asked what happened and who I spoke to. He makes a comment saying if I didn't like it, I just didn't like it- insinuating that I just didn't like the sandwich and that was the issue vs. owning the fact that the food was messed up. When informing him that I get the sandwich all of the time, he changed his wording to "If you weren't happy, you just weren't happy." Rob proceeds to ask the cook to do the remake. The sandwich is finished and while bagging it, he proceeds to say, "For future reference, we don't give away free food." (He told the cook that as well). Like I was next to the dumpster waiting for his scraps that he promised. Completely disregarding the fact that he didn't GIVE me ANYTHING, that I PAID for my sandwich that was UNSATISFACTORY and I left a tip, and his staff had the decency to make it right for a FREQUENT customer that has never had this issue before! As he continued with his disrespect, he gave little room for anybody else to speak, while trying to say that he wasn't referring to us, only his past experiences. He asked that I take the sandwich, but I left it with him. I was as disgusted as that bacon looked this morning.
Well Rob, I hope that you take a lesson about decency and customer satisfaction from your staff and understand that if you don't want to "Get in the habit of people thinking that they are going to get free food." perhaps you should get out of the habit of serving food that seems to be undercooked. But your frequent customer that you wanted to treat as tonight's CHARITY CASE when you were WRONG, is done, and I will never recommend your establishment again. I will be spending the money that I WORKED HARD for elsewhere.
Food: 2
Service: 1
Recommended dishes: Sandwich
The waitress energy was off, she seemed to have an attitude. The croissant french toast was horrible. I informed the waitress and she just stated she wouldn't have gotten it. Did not ask if I wanted a replacement. She did not return to see if we needed anything or to remove our empty plates from the table. Other than that, it was a friendly atmosphere and packed.
Kid-friendliness: Yes
Wheelchair accessibility: No
Atmosphere: 4
Food: 2
Service: 1
Omar was amazing and attentive. He took care of everything in a timely manner, and would want him to be my waiter again the next time I come!
Atmosphere: 5
Food: 3
Service: 5
Food is good, service is great!
Atmosphere: 5
Food: 4
Service: 5
Cindy was my server and she did amazing!!!! Definitely a great spot for some good breakfast.
Atmosphere: 4
Food: 4
Service: 5
I had a great meatloaf dinner on Tuesday. Our Waiter Troy was very attentive and Pleasant. He did a great job serving us. TY for making our evening Lovely!!!
The food was great … our hostess Cindy B was excellent. She always had a smile on her face.. she’s the reason I come to Metro Diner . She definitely makes my day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charleston Shrimp & Grits, Meat Lovers Omelet, Biscuits and Gravy, Double Decker blt, Homefries, Bissell Breakfast
Restaurantji Recommends
Hostess was very friendly and courteous. Always so pleasant whenever I come in. Definitely recommended Cindy B section to sit in when you visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Fruity Waffle, Fried Chicken & Waffles for 4, Double Decker blt, Homefries, Belgian Waffle, Bissell Breakfast
Nice little diner, my first time in. I would definitely stop back
Atmosphere: 5
Food: 5
Service: 5
Metro diner is awesome! It's about a 30-40 minute drive away, but it's always worth it! The chicken and waffles hit the spot every single time! This is definitely one of the only few restaurants that hits the spot, like clockwork! Also, they have a really good black coffee with a cinnamon undertone that was delightful!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken & Waffle
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Our waitress Cindy B was amazing, attentive, and make sure that we felt welcome. We had the opportunity to have her before-- her service was exceptional then and exceptional now...
Atmosphere: 5
Food: 4
Service: 5
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