First I went here, had snarky server that acted as if I was a interrupter to her day. Took my food home, ate that meal and ended up in the ER that evening with heart attack. It may be just me... but, not think I will be back again šš¼
Atmosphere: 1
Food: 2
Service: 1
Jocelyn Oneill
It makes me sad bc of how empty this place always is. Itās sooooo good and I donāt ever want it to close down I have a special place in my heart for this plac. Itās a bit overpriced but itās worth it for how good the food is
Atmosphere: 5
Food: 5
Service: 5
Tracy Wall
The food was fresh and delicious! We enjoyed our meal in a quiet, peaceful atmosphere. I recommend this restaurant to anyone!
Atmosphere: 5
Food: 5
Service: 5
Christie
It's like the Chipotle of sushi--a good place to get something on the healthier side. I usually get a combo of half sushi rice and half salad for the base. Lots of nice options. They now have bubble tea, and I love the jasmine one!
Emily Musgrove
The portion sizes, especially for protein, are insanely small. I got one partial scoop with my build your own poke bowl that had barely any fish in it. When I asked for more I was told it was $4 for another scoop for a meal Iām already paying $13 for. And the whole time my experience felt very rushed and impersonal. Definitely not a location I will come back too!
Atmosphere: 1
Food: 3
Service: 1
Sierra Ocasio
This restaurant is my favorite, but I've visited the Middletown location multiple times, but unfortunately, the service has been inconsistent. They often seem rushed and hesitant to provide generous portions. In contrast, the Dover location is friendly, welcoming, and consistent with pricing and portions. While I enjoy the food, the Middletown location's issues with overcharging and inconsistent pricing have led me to choose Dover instead, even with the extra travel time. I hope the Middletown location improves its service becomes more welcoming and consistent.
Atmosphere: 1
Food: 5
Service: 1
K M
It was just okay. Very small bowl for the price of $13.00. Other places have much bigger bowls.
Foot Bab3
Iāve really tried to give this place time and many visits as I LOVE poke bowls but the customer service is so bad and the woman who is usually working up front has the WORST ATTITUDE (and I work with middle schoolers for a living). I came in today for a build your own bowl and think I got an individual eye roll for each half scoop of something she added- because she will never give you a full scoop. And god forbid you ask for extra of anything, sheāll make full eye contact while basically giving you nothing. One time I asked for extra tempura flakes and she refused. I responded that Iām happy to pay for extra and she acted like I was being offensive? I could not have been more polite when I asked. Sorry you have to do your job? Iāll never be back as I feel like just ordering something basic is difficult with this woman and sheās still there after years for some reason.
Atmosphere: 1
Food: 3
Service: 1
Angel Bruce
Small friendly place. Love getting Poke Bowls from here. You can customize your bowl and they are very helpful and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hula
G Ken
Food was cool but the pricing had me confused. Got charged for certain things that the menu didn't say I would get charged for but all in all it was good
I think it's a bit overpriced and their consistency with portions is off, but it's very tasty and it's stuff you can't find in Middletown.
Atmosphere: 5
Food: 4
Service: 5
Ryan Minsker
Before writing this review, I read most of the other reviews on this particular establishment, and many of them include my same concerns.
I have visited this establishment many times, in hopes that each time would get better than the last. Unfortunately, this location is the closest one to my house, however, tonight was the last time my family and I will be visiting. The one lady behind the counter (seems like weāre all talking about the same one here) really has ZERO āpeople skillsā, is short with you and flat out rude most times. The portion sizes (for $13-$15 a bowl) are TERRIBLE. And Iām not talking about your ā3oz protein portionsāā¦ tonight I asked for extra cucumbers before she even put any in the bowl. She put 5 halves in there (I literally counted), to which I responded, ācould I please have extra?ā. She added 3. 3 halves! The rest of the bowl followed suit. My wife and daughter both went before me, and all 3 of us walked out with bowls probably half full (not exaggerating one bit), for $39. Mind you, no one got any extras, or double protein. $39 for the same 3 bowls we get from other locations, with MUCH better service and WAY better portions.
Please donāt respond with āweāll handle itā because, clearly, you will notā¦ being this is the same issue, with the same lady, from other reviews MONTHS ago. I love Poke, but as long as she is working there, Iāll be making the trip to Newark or Dover every time. Completely dissatisfied, unfortunately.
Atmosphere: 2
Food: 3
Service: 1
Kassie Lange
I have been to this location multiple times and have had excellent service. Today I went and the lady working was nowhere to be found. It wasnāt until 7 more customers walked in that she finally came out from the back. She was very rude and even more rude when we asked for a side with our bowls. The portions were a lot smaller than what I have previously gotten. I am very disappointed with the extremely poor level of service. From other reviews this seems to be a reoccurring issue with this employee that seems to be unresolved.
Service: 1
cy pierce
Iāve been ordering from this place for a while now and every time itās perfect consistency. Amazing tasting food and very nice workers. Highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
Patrice LaSalle
I have visited this location multiple times. While the food is good, the service is horrible. There is a female worker thatās been there every time I have visited and her attitude is extremely rude. Sheās impatient and literally slams utensils while fixing your food. Customer service is everything in business. No one wants to feel unappreciated and unwanted as a customer and patronizing a business. Initially I thought it was an isolated incident until I experienced it over 3x with the same worker. I literally had to ask her, āis everything okay?ā due to the hostility. I literally watch her treat other customers in front of me more pleasant. This needs to be addressed.
First I went here, had snarky server that acted as if I was a interrupter to her day. Took my food home, ate that meal and ended up in the ER that evening with heart attack. It may be just me... but, not think I will be back again šš¼
Atmosphere: 1
Food: 2
Service: 1
It makes me sad bc of how empty this place always is. Itās sooooo good and I donāt ever want it to close down I have a special place in my heart for this plac. Itās a bit overpriced but itās worth it for how good the food is
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and delicious! We enjoyed our meal in a quiet, peaceful atmosphere. I recommend this restaurant to anyone!
Atmosphere: 5
Food: 5
Service: 5
It's like the Chipotle of sushi--a good place to get something on the healthier side. I usually get a combo of half sushi rice and half salad for the base. Lots of nice options. They now have bubble tea, and I love the jasmine one!
The portion sizes, especially for protein, are insanely small. I got one partial scoop with my build your own poke bowl that had barely any fish in it. When I asked for more I was told it was $4 for another scoop for a meal Iām already paying $13 for. And the whole time my experience felt very rushed and impersonal. Definitely not a location I will come back too!
Atmosphere: 1
Food: 3
Service: 1
This restaurant is my favorite, but I've visited the Middletown location multiple times, but unfortunately, the service has been inconsistent. They often seem rushed and hesitant to provide generous portions. In contrast, the Dover location is friendly, welcoming, and consistent with pricing and portions. While I enjoy the food, the Middletown location's issues with overcharging and inconsistent pricing have led me to choose Dover instead, even with the extra travel time. I hope the Middletown location improves its service becomes more welcoming and consistent.
Atmosphere: 1
Food: 5
Service: 1
It was just okay. Very small bowl for the price of $13.00. Other places have much bigger bowls.
Iāve really tried to give this place time and many visits as I LOVE poke bowls but the customer service is so bad and the woman who is usually working up front has the WORST ATTITUDE (and I work with middle schoolers for a living). I came in today for a build your own bowl and think I got an individual eye roll for each half scoop of something she added- because she will never give you a full scoop. And god forbid you ask for extra of anything, sheāll make full eye contact while basically giving you nothing. One time I asked for extra tempura flakes and she refused. I responded that Iām happy to pay for extra and she acted like I was being offensive? I could not have been more polite when I asked. Sorry you have to do your job? Iāll never be back as I feel like just ordering something basic is difficult with this woman and sheās still there after years for some reason.
Atmosphere: 1
Food: 3
Service: 1
Small friendly place. Love getting Poke Bowls from here. You can customize your bowl and they are very helpful and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hula
Food was cool but the pricing had me confused. Got charged for certain things that the menu didn't say I would get charged for but all in all it was good
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Build Your Own PokƩ Bowl
Restaurantji Recommends
I think it's a bit overpriced and their consistency with portions is off, but it's very tasty and it's stuff you can't find in Middletown.
Atmosphere: 5
Food: 4
Service: 5
Before writing this review, I read most of the other reviews on this particular establishment, and many of them include my same concerns.
I have visited this establishment many times, in hopes that each time would get better than the last. Unfortunately, this location is the closest one to my house, however, tonight was the last time my family and I will be visiting. The one lady behind the counter (seems like weāre all talking about the same one here) really has ZERO āpeople skillsā, is short with you and flat out rude most times. The portion sizes (for $13-$15 a bowl) are TERRIBLE. And Iām not talking about your ā3oz protein portionsāā¦ tonight I asked for extra cucumbers before she even put any in the bowl. She put 5 halves in there (I literally counted), to which I responded, ācould I please have extra?ā. She added 3. 3 halves! The rest of the bowl followed suit. My wife and daughter both went before me, and all 3 of us walked out with bowls probably half full (not exaggerating one bit), for $39. Mind you, no one got any extras, or double protein. $39 for the same 3 bowls we get from other locations, with MUCH better service and WAY better portions.
Please donāt respond with āweāll handle itā because, clearly, you will notā¦ being this is the same issue, with the same lady, from other reviews MONTHS ago. I love Poke, but as long as she is working there, Iāll be making the trip to Newark or Dover every time. Completely dissatisfied, unfortunately.
Atmosphere: 2
Food: 3
Service: 1
I have been to this location multiple times and have had excellent service. Today I went and the lady working was nowhere to be found. It wasnāt until 7 more customers walked in that she finally came out from the back. She was very rude and even more rude when we asked for a side with our bowls. The portions were a lot smaller than what I have previously gotten. I am very disappointed with the extremely poor level of service. From other reviews this seems to be a reoccurring issue with this employee that seems to be unresolved.
Service: 1
Iāve been ordering from this place for a while now and every time itās perfect consistency. Amazing tasting food and very nice workers. Highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
I have visited this location multiple times. While the food is good, the service is horrible. There is a female worker thatās been there every time I have visited and her attitude is extremely rude. Sheās impatient and literally slams utensils while fixing your food. Customer service is everything in business. No one wants to feel unappreciated and unwanted as a customer and patronizing a business. Initially I thought it was an isolated incident until I experienced it over 3x with the same worker. I literally had to ask her, āis everything okay?ā due to the hostility. I literally watch her treat other customers in front of me more pleasant. This needs to be addressed.
Atmosphere: 3
Food: 3
Service: 1
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