Rita's Italian Ice & Frozen Custard
5246 Summit Bridge Rd, Middletown
(302) 464-1277
Recent Reviews
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I love there water ice with so many great flavors
The BEST!
Rita's Ice has a lot of assortment to satisfy your taste. If you want sprinkles and other toppings, this is the place to go and cool down. Friendly customer service!!
Is great
Great location to visit with family and friends
I had terrible treatment today by a very condescending girl. It’s unfortunate this is the only location in the area because the customer service is always hit or miss. I did reach out to corporate so hopefully they value their customers more than I was given to me this evening.
I just purchased 4 treats. One of them tasted a little off so I asked them if they could redo it and was told I would need to purchase a whole new treat. I hadn’t even made it to my car. I buy from this location 1-3x a week during this season. Very poor customer experience.
Never had a large custard come out so small
Always a good choice. Mango Gelato .
Atmosphere: 5
Food: 5
Service: 5
Same basic flavors with the seasonal flavor every week. Lines are always long and move slow. Lines are hazard they are so long you are standing in the parking lot. Employees always talk to each other causing them to ask you to repeat order. Less talk more work would help reduce lines. More flavors instead of basic lemon, mango cherry Swedish fish , vanilla, cotton candy
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I ordered a concrete cookie blast today and the cups are already small and my order was about a little more than half full which is a lot different than the picture . For $6.29 it should be full like the photo on the wall.The people working there are very nice, I just felt short changed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Today was by far my best experience at this Rita's. I got treated like a valued customer, and I actually got what I wanted today. Praise to the young the lady that served me this Sunday 09/24/2023 At 3:30pm
Great service!
Grandchildren had waterice and custard and enjoyed every ounce.
Lines are never too long. The service is usually fast, and the water ice is always super tasty!
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