Not the least bit busy, but so damn slow… Ordered my iced coffee and sandwich ahead of time and it still took 14 minutes from time of order until it was ready. One thing if they were running around busy, but they were just standing around…
Marco Fam
Consistent quality but great coffee and other hot &. Cold drinks.
Atmosphere: 4
Food: 4
Service: 5
Shezaray Wyche
I appreciate how consistently kind & patient all the staff is all of the time. I’ve never had one bad experience and my coffee is made the way I request everytime!
Atmosphere: 5
Food: 5
Service: 5
Vivian
Although this comment does not apply to everyone in this location, I would have to say that there is certainly a lack of customer service. Today I picked up the usual pink drink, and it was complete water. When I told the lady in the window, she said when you don’t put ice, it looks that way, which is not true. So I returned inside the store to have them fix it. The lady who took the order it seemed like she was a manager ? but she had a very bad attitude! I was polite and asked for more coconut milk in it but I guess customer service like I said, is not their thing.
Abdulrahman Siddiqui
The caramel iced coffee was great.
Atmosphere: 5
Food: 5
Service: 5
Brielle Everson
I typically go to the Smryna location but stopped by today to get my sister a drink before prom dress shopping, and Joey (I think that’s what his tag said) was AMAZING! So kind, funny, and in a quick interaction had me leaving so happy! 10/10 for him!! Will definitely return if they have amazing team members like him!!
Atmosphere: 5
Food: 5
Service: 5
john mclucas
Got the wrong order in the drive thru....drink was correctly labeled. No apology just was told to keep it or throw it out as they speed made the correct drink. An apology would have went a long as the point do the drive through is not to get out of the car.
Service: 2
A Lewis
I’m new in town and was excited to find a Starbucks with extra room in the back for studying or working on my laptop. The space looked perfect for settling in with a coffee and getting some work done. Unfortunately, the experience was disappointing due to the music volume. It felt like the speakers were turned up to nightclub levels, making it impossible to focus. Even with earphones, I couldn’t enjoy my own music or concentrate on my tasks. While I appreciate a good ambiance, this was just too much for a coffee house. A lower volume would make it a more comfortable environment for those of us looking to work or study.
Atmosphere: 3
Service: 5
Christopher H
Incorrectly made my coffee three times. Nothing extravagant, just an Americano.
Atmosphere: 1
Food: 1
Service: 1
Shilpa T
We ordered Tall pikes and got a cup of shot water mixed with may be a coffee, we have shown it to the barista and she poured it into the drain and even she got surprised by the consistency and told she will get them again. The staff doesn’t seem to pay any attention to the customer, I asked her to scan my points first and then take the rest from my card, she took everything from my card.
Not the least bit busy, but so damn slow… Ordered my iced coffee and sandwich ahead of time and it still took 14 minutes from time of order until it was ready. One thing if they were running around busy, but they were just standing around…
Consistent quality but great coffee and other hot &. Cold drinks.
Atmosphere: 4
Food: 4
Service: 5
I appreciate how consistently kind & patient all the staff is all of the time. I’ve never had one bad experience and my coffee is made the way I request everytime!
Atmosphere: 5
Food: 5
Service: 5
Although this comment does not apply to everyone in this location, I would have to say that there is certainly a lack of customer service.
Today I picked up the usual pink drink, and it was complete water.
When I told the lady in the window, she said when you don’t put ice, it looks that way, which is not true.
So I returned inside the store to have them fix it.
The lady who took the order it seemed like she was a manager ? but she had a very bad attitude!
I was polite and asked for more coconut milk in it but I guess customer service like I said, is not their thing.
The caramel iced coffee was great.
Atmosphere: 5
Food: 5
Service: 5
I typically go to the Smryna location but stopped by today to get my sister a drink before prom dress shopping, and Joey (I think that’s what his tag said) was AMAZING! So kind, funny, and in a quick interaction had me leaving so happy! 10/10 for him!! Will definitely return if they have amazing team members like him!!
Atmosphere: 5
Food: 5
Service: 5
Got the wrong order in the drive thru....drink was correctly labeled. No apology just was told to keep it or throw it out as they speed made the correct drink. An apology would have went a long as the point do the drive through is not to get out of the car.
Service: 2
I’m new in town and was excited to find a Starbucks with extra room in the back for studying or working on my laptop. The space looked perfect for settling in with a coffee and getting some work done. Unfortunately, the experience was disappointing due to the music volume. It felt like the speakers were turned up to nightclub levels, making it impossible to focus. Even with earphones, I couldn’t enjoy my own music or concentrate on my tasks. While I appreciate a good ambiance, this was just too much for a coffee house. A lower volume would make it a more comfortable environment for those of us looking to work or study.
Atmosphere: 3
Service: 5
Incorrectly made my coffee three times. Nothing extravagant, just an Americano.
Atmosphere: 1
Food: 1
Service: 1
We ordered Tall pikes and got a cup of shot water mixed with may be a coffee, we have shown it to the barista and she poured it into the drain and even she got surprised by the consistency and told she will get them again. The staff doesn’t seem to pay any attention to the customer, I asked her to scan my points first and then take the rest from my card, she took everything from my card.
Restaurantji Recommends
Love their coffee and the staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Sadly the taste of the same drink purchased recently varies greatly. Seems to depend on who makes it and not standard measurements for ingredients.
Atmosphere: 4
Food: 4
Service: 4
Bathrooms need deep cleaning. If they are this dirty, one has to wonder if they keep food areas clean.
Atmosphere: 1
Food: 5
Service: 5
Great coffee! Sorry to see Starbucks hasn’t added vegan options yet.
Atmosphere: 5
Food: 1
Service: 5
Slow rude wanna be woke employees
Loading...