Orders are rarely correct and I’m convinced all of the “customizations” that you can add on to your food now on the app just get ignored. Maybe they don’t feel like taking the time.
Atmosphere: 1
Food: 1
Service: 1
Will Stewart
Last week i ordered 2 Crunchy Taco Supreme via the drive-thru...a little meat, a couple pieces if lettuce...no sour cream, no tomatoes. The food and quality is unacceptable.
Atmosphere: 1
Food: 1
Service: 2
John Keele
Walked in for dinner on a Thursday night. Bathroom had an odor and there was no hand soap which is a real NO for me. You and employees can't wash your hands. No urinal in men's room so you must wait for a stall. Ordered my meal by App but could never get it to work right. Manager informed me she had nothing to do with the App and didn't know how to work it. Attitude was why are you here anyway? So I ordered from Kiosk and sat down. Man and wife gave me their second cup so I could get cold Pepsi. They just used one. 25 minutes later I finished my Pepsi and still had no food. Everyone else was waited on. My Mother went to the Counter at that point. They never received our order from the kiosk they said but I think they actually gave it to someone else. I refilled my Pepsi ice cold and left. I will never go back there if they give me free food. Manager actually was hostile to me while I was really pleasant at first before I left out. Ok lobby as the lobby worker apparently does know his job. Adios Amigos
Atmosphere: 1
Food: 3
Service: 1
Hakeem
My daughter and I love this taco bell. Friendly staff and good food quality
Atmosphere: 5
Food: 5
Service: 5
Om Patel
They took 30 minutes to give us our food. We ordered it 30 minutes before we got to this taco bell.
Atmosphere: 1
Food: 1
Service: 1
jaden whitney
Most disturbing and disgusting thing I have ever found in my food! I will never eat Taco Bell again. In the picture you will see what was in my burrito.
Food: 1
Service: 1
Justin McDougle
Order was wrong. Quesadilla was burnt. Traveling so rather complain just kept it pushing as they were not so much busy just size of few orders. Could have been more attentive as to surroundings so they could have paced accordingly. And someone should always double check the order for accuracy.
Atmosphere: 2
Food: 2
Service: 3
Ben Wingate
The food was definitely old, it was 9 pm when we went so I can understand to a point but still not up to standard if you ask any employee. Staff was super friendly.
Atmosphere: 4
Food: 3
Service: 5
Danielle Lewis Thomas
Employees are not attentive. It's always a wait while you watch them all talk in the back.
Atmosphere: 1
Food: 1
Service: 1
abby griffith
Wow! This Taco Bell is on it, the service was amazing and Rudy was enthusiastic, quick, and polite. I ordered a lot and it was out to me within 2 minutes or less in the drive thru. All of my items with modifications came out correctly and all of it was delicious!
I swear it’s always a coin toss of whether I actually get my order the way I ordered it. Half the time when I order a burrito they forget to grill it or take out/put in what I request. I recently got a beefy 5 layer burrito to which they put lettuce and tomato in… it’s a beefy 5 layer burrito, unless I ask them to that’s not supposed to be there. That’s what you get when you hire useless potheads who sometimes just ignore me when I come to the drive thru and I drive by to see them just standing around on their phones.
Atmosphere: 1
Food: 3
Service: 1
Kevin Jakala
Worst tacobell I’ve been too waited like 15 min for a supreme luxe box then I put no beans on my burrito but they felt the need to add extra beans the chalupa taco was awful bc the bread was hard same with my cinnamon twist and didn’t get any of the hot sauce I chose when ordering.
Atmosphere: 1
Food: 1
Service: 1
Adalee Villaseca
The food is not bad, the customer service is a different story. You walk in and the staff looks like they are upset you walked in. I ordered and paid at the kiosk, when one lady called my name to hand me my food she walked away and ignored that I was trying to talk to her to let her know that I had also paid for 2 drinks and needed the cups. Another employee actively working on the line preparing food noticed and stopped what he was doing to give me the cups. I know that it doesn't sound like a big deal, but just a little respect goes a long way.
Atmosphere: 1
Food: 4
Service: 1
Caitlin Berg
ordered a mobile order . arrive to the restaurant a few minutes early and went inside to wait . from the store front , all you heard was hooting and hollering from the kitchen area . dining room full of guest but no one actually making food at a productive rate . we waited for 20 minutes past our pick up time . heard our name being said but no food . nothing . my husband finally went and asked what was going on , they said they were just starting it . we asked for a refund because it's now 45 minutes of waiting and trying to be patient and never even saw a single thing of ours on the table being made . the manager on duty tried to give us excuses and then finally gave us the refund . will not return to this taco bell again .
Atmosphere: 1
Food: 1
Service: 1
Sandhya Pandey
Went to Taco Bell after a long time just to be reminded of why I stopped going. Worst customer service like always, but this time it was so bad I had to leave a review. Messed up my order and forgot an item, found out when I got home. Had to go back and they didn’t even apologize instead they were telling what I should have done instead of acknowledging their own mistake.
Orders are rarely correct and I’m convinced all of the “customizations” that you can add on to your food now on the app just get ignored. Maybe they don’t feel like taking the time.
Atmosphere: 1
Food: 1
Service: 1
Last week i ordered 2 Crunchy Taco Supreme via the drive-thru...a little meat, a couple pieces if lettuce...no sour cream, no tomatoes. The food and quality is unacceptable.
Atmosphere: 1
Food: 1
Service: 2
Walked in for dinner on a Thursday night. Bathroom had an odor and there was no hand soap which is a real NO for me. You and employees can't wash your hands. No urinal in men's room so you must wait for a stall. Ordered my meal by App but could never get it to work right. Manager informed me she had nothing to do with the App and didn't know how to work it. Attitude was why are you here anyway? So I ordered from Kiosk and sat down. Man and wife gave me their second cup so I could get cold Pepsi. They just used one. 25 minutes later I finished my Pepsi and still had no food. Everyone else was waited on. My Mother went to the Counter at that point. They never received our order from the kiosk they said but I think they actually gave it to someone else. I refilled my Pepsi ice cold and left. I will never go back there if they give me free food. Manager actually was hostile to me while I was really pleasant at first before I left out. Ok lobby as the lobby worker apparently does know his job. Adios Amigos
Atmosphere: 1
Food: 3
Service: 1
My daughter and I love this taco bell. Friendly staff and good food quality
Atmosphere: 5
Food: 5
Service: 5
They took 30 minutes to give us our food. We ordered it 30 minutes before we got to this taco bell.
Atmosphere: 1
Food: 1
Service: 1
Most disturbing and disgusting thing I have ever found in my food! I will never eat Taco Bell again. In the picture you will see what was in my burrito.
Food: 1
Service: 1
Order was wrong. Quesadilla was burnt. Traveling so rather complain just kept it pushing as they were not so much busy just size of few orders. Could have been more attentive as to surroundings so they could have paced accordingly. And someone should always double check the order for accuracy.
Atmosphere: 2
Food: 2
Service: 3
The food was definitely old, it was 9 pm when we went so I can understand to a point but still not up to standard if you ask any employee. Staff was super friendly.
Atmosphere: 4
Food: 3
Service: 5
Employees are not attentive. It's always a wait while you watch them all talk in the back.
Atmosphere: 1
Food: 1
Service: 1
Wow! This Taco Bell is on it, the service was amazing and Rudy was enthusiastic, quick, and polite. I ordered a lot and it was out to me within 2 minutes or less in the drive thru. All of my items with modifications came out correctly and all of it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I swear it’s always a coin toss of whether I actually get my order the way I ordered it. Half the time when I order a burrito they forget to grill it or take out/put in what I request. I recently got a beefy 5 layer burrito to which they put lettuce and tomato in… it’s a beefy 5 layer burrito, unless I ask them to that’s not supposed to be there. That’s what you get when you hire useless potheads who sometimes just ignore me when I come to the drive thru and I drive by to see them just standing around on their phones.
Atmosphere: 1
Food: 3
Service: 1
Worst tacobell I’ve been too waited like 15 min for a supreme luxe box then I put no beans on my burrito but they felt the need to add extra beans the chalupa taco was awful bc the bread was hard same with my cinnamon twist and didn’t get any of the hot sauce I chose when ordering.
Atmosphere: 1
Food: 1
Service: 1
The food is not bad, the customer service is a different story. You walk in and the staff looks like they are upset you walked in. I ordered and paid at the kiosk, when one lady called my name to hand me my food she walked away and ignored that I was trying to talk to her to let her know that I had also paid for 2 drinks and needed the cups. Another employee actively working on the line preparing food noticed and stopped what he was doing to give me the cups. I know that it doesn't sound like a big deal, but just a little respect goes a long way.
Atmosphere: 1
Food: 4
Service: 1
ordered a mobile order . arrive to the restaurant a few minutes early and went inside to wait . from the store front , all you heard was hooting and hollering from the kitchen area . dining room full of guest but no one actually making food at a productive rate . we waited for 20 minutes past our pick up time . heard our name being said but no food . nothing . my husband finally went and asked what was going on , they said they were just starting it . we asked for a refund because it's now 45 minutes of waiting and trying to be patient and never even saw a single thing of ours on the table being made . the manager on duty tried to give us excuses and then finally gave us the refund . will not return to this taco bell again .
Atmosphere: 1
Food: 1
Service: 1
Went to Taco Bell after a long time just to be reminded of why I stopped going. Worst customer service like always, but this time it was so bad I had to leave a review. Messed up my order and forgot an item, found out when I got home. Had to go back and they didn’t even apologize instead they were telling what I should have done instead of acknowledging their own mistake.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bean Burrito
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