Arby's
134 N Dupont Hwy, New Castle
(302) 324-9500
Recent Reviews
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When you place an order do not modify the order.
This will be a complete waste of time. Everytime..
Regardless of how simple the request may be.. It will be ignored.
I only went thru the drive thru but they were very courteous and the food was pretty decent. I got the Reuben with the white cheddar macaroni and cheese. And that was slamming
Atmosphere: 5
Food: 5
Service: 5
Went there today around 5 and had a meal and a side of large curly fries. The fries looked like they were whatever was left before a fresh batch and it was not good at all. Happened the last time I was there and that was months ago.
Atmosphere: 3
Food: 2
Service: 3
I feel frustrated that every time I order my meal and add on a cheddar cup and pay the .75 through the app, the employees never see it or provide it, and then give you a hard time about it...
Atmosphere: 2
Food: 4
Service: 1
Just left this location worker who helped me order was a chill guy but the food 0 out of 10 barley any meat and meat was not hot it was slightly warm please keep food hot or covered if it's sitting out etc etc charge back with bank
Atmosphere: 3
Food: 1
Service: 3
We have the meats
I ordered a few cherry turnovers. I get home n found them all thrown in the bottom of the bag with no wrapper. When I pulled up to the drive thru the place smelled so badl that thw stench was flowing out their drive thru window!!! They're supposedly preparing to close n looks to me like they're cleaning then touching food. NEVER AGAIN!!
Atmosphere: 1
Food: 1
Service: 1
Going to hell at this location
Atmosphere: 1
Food: 1
Service: 1
Sandwich was great but that Mac and cheese so watery for my liking.
Atmosphere: 5
Food: 4
Service: 5
Roast beef sandwich and fries were good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Too long a wait. Slow service. Don't listen to your order.
Atmosphere: 3
Food: 4
Service: 3
Arby's is one of those places that people always know about because of their commercials and the fact that they have the meat but very rarely do I go here. My boyfriend and I happen to go the other day because he was hungry for a roast beef sandwich and I wanted some curly fries. To be honest this is the only Arby's I've ever been to, and it is clean and the staff is super friendly, but other than that I feel like it's just your average Arby's.
For lunch I got the guy behind the speaker suck his teeth because I asked for a few seconds to look. Then acted like he didn't hear me a few times. Repeated my order. I say yes correct and wait. Then I ask for total and this kid gets ignorant and yells about me not hearing or have the ability to speak up because he can't hear my order. Smh who talks to other adults like that? No reason to rush. I wouldn't be able to move up as 4 cars were still ahead. I'm pissed that anyone thinks that's acceptable. He needs not to work with the public or learn how to speak better. He was so loud the guy at Wendy's ordered a #3 with a Dr pepper! I told him no order and left.
It redx
Two stars because i ordered twice yesterday and only 1 of my orders was messed up. My second order I sent my fiancée back for dinner to get me the same thing I had for lunch. The BBQ BRISKET MEAL. He also got him the meal and an extra sandwich. So that’s 3 sandwiches in total for this order. All missing onion straws. Also did not taste as fresh or well made like my lunch. Fries were salty and stale as well.
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