Came to the restaurant 20 minutes before close. No one answered the speaker so when I pulled around someone ducked behind the counter and when I went back to the speaker they still wouldn’t answer. there was another car in line also.
Atmosphere: 1
Food: 1
Service: 1
Marissa Dill
guy at the drive thru was amazing! he was so kind and while we waited for our drinks he gave us a crown lol 🤍 we will definitely be back
unprofessional employee and bit expensive breakfast menu
Atmosphere: 3
Food: 5
Service: 2
Reagan DeSantis
D.K was very pleasant, and the place was clean 10/10
Atmosphere: 5
Service: 5
Sushma Kapadia
On 8-28-2024 at 6 pm my husband placed an order on the phone for chicken strips , nuggets and 2 burgers but after reaching home we found out that there was just 1 Burger inside instead of 2 rest all was fine ,so he drove back and the Manager was so rude and called the cops on him , we are reputed people and the cops knew us and they know way we work . So they have asked her to give a refund let’s see when does she process a refunds ,but she is not fit for the job because her costumer service is zero she needs to be fired . What a shame that the 1530 DuPont highway New Castle Burger King call has her as a manager .Learn to recognize and trust people .How do I grade her I wish there was zero star which she could wear everyday.
Atmosphere: 1
Food: 1
Service: 1
CEM KANGAL
Place sucks. Employees suck. Maybe just the night staff. Don’t care about you or your food. There’s literally a Burger King down the street. Only a 2 minute drive and 10x better
Atmosphere: 1
Food: 1
Service: 1
Phillip Davis
Nice and clean fast and friendly.Definitely going back
Atmosphere: 5
Food: 5
Service: 5
William Armstrong
this has to be the strangest place ive ever stepped into….like no joke this is a twilight zone burger king ….it was like a scene from a scary movie from the creepy litterally crazed zombie like employees to the terrible food….ITS BURGER KING!!! Like I cant wrap my head around it! Take this as a real warning as I dont write reviews like at all! Owner shoud check the camera today at 1:49 when i paid for my order and then left WITHOUT my order at 2:11 i didnt even ask for my $14 back! Receipts are time stamped! Seriously stay away.
Atmosphere: 1
Food: 1
Service: 1
T F
The manager from the south was very friendly, service with a smile. I was in a big hurry & already stressed when there was a mix up with my food, he fixed it and had me back on the road within a few minutes . Thanx hunter
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Soft Serve Cup
Wheelchair accessibility: Ramp and parking in the front lot.
Atmosphere: 5
Food: 5
Service: 5
Kevin Onefeather
Almost 15 minutes just to get chicken fries and mozzarella fries. Front counter person walking around lost and mgr not much better.
Atmosphere: 2
Food: 3
Service: 1
Anwar M Hossain
Burger King impresses with their culinary offerings, earning a solid **4 stars** for food. The menu variety and taste hit the mark, providing a satisfying meal. Service, however, receives an average **3 stars**, indicating room for improvement in customer engagement. The atmosphere is where Burger King truly needs attention, with a disappointing **1 star**. An enhanced dining environment could elevate the overall experience to match the quality of their food.
Atmosphere: 1
Food: 4
Service: 3
Anwar Md Hossain
Burger King impresses with their culinary offerings, earning a solid **4 stars** for food. The menu variety and taste hit the mark, providing a satisfying meal. Service, however, receives an average **3 stars**, indicating room for improvement in customer engagement. The atmosphere is where Burger King truly needs attention, with a disappointing **1 star**. An enhanced dining environment could elevate the overall experience to match the quality of their food.
Came to the restaurant 20 minutes before close. No one answered the speaker so when I pulled around someone ducked behind the counter and when I went back to the speaker they still wouldn’t answer. there was another car in line also.
Atmosphere: 1
Food: 1
Service: 1
guy at the drive thru was amazing! he was so kind and while we waited for our drinks he gave us a crown lol 🤍 we will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Very friendly add fast
Vegetarian options: Impossible burger slaps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Whopper Patty
unprofessional employee and bit expensive breakfast menu
Atmosphere: 3
Food: 5
Service: 2
D.K was very pleasant, and the place was clean 10/10
Atmosphere: 5
Service: 5
On 8-28-2024 at 6 pm my husband placed an order on the phone for chicken strips , nuggets and 2 burgers but after reaching home we found out that there was just 1 Burger inside instead of 2 rest all was fine ,so he drove back and the Manager was so rude and called the cops on him , we are reputed people and the cops knew us and they know way we work . So they have asked her to give a refund let’s see when does she process a refunds ,but she is not fit for the job because her costumer service is zero she needs to be fired . What a shame that the 1530 DuPont highway New Castle Burger King call has her as a manager .Learn to recognize and trust people .How do I grade her I wish there was zero star which she could wear everyday.
Atmosphere: 1
Food: 1
Service: 1
Place sucks. Employees suck. Maybe just the night staff. Don’t care about you or your food. There’s literally a Burger King down the street. Only a 2 minute drive and 10x better
Atmosphere: 1
Food: 1
Service: 1
Nice and clean fast and friendly.Definitely going back
Atmosphere: 5
Food: 5
Service: 5
this has to be the strangest place ive ever stepped into….like no joke this is a twilight zone burger king ….it was like a scene from a scary movie from the creepy litterally crazed zombie like employees to the terrible food….ITS BURGER KING!!! Like I cant wrap my head around it! Take this as a real warning as I dont write reviews like at all! Owner shoud check the camera today at 1:49 when i paid for my order and then left WITHOUT my order at 2:11 i didnt even ask for my $14 back! Receipts are time stamped! Seriously stay away.
Atmosphere: 1
Food: 1
Service: 1
The manager from the south was very friendly, service with a smile. I was in a big hurry & already stressed when there was a mix up with my food, he fixed it and had me back on the road within a few minutes . Thanx hunter
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Soft Serve Cup
Restaurantji Recommends
Employees in the drive thru are very polite.
Wheelchair accessibility: Ramp and parking in the front lot.
Atmosphere: 5
Food: 5
Service: 5
Almost 15 minutes just to get chicken fries and mozzarella fries. Front counter person walking around lost and mgr not much better.
Atmosphere: 2
Food: 3
Service: 1
Burger King impresses with their culinary offerings, earning a solid **4 stars** for food. The menu variety and taste hit the mark, providing a satisfying meal. Service, however, receives an average **3 stars**, indicating room for improvement in customer engagement. The atmosphere is where Burger King truly needs attention, with a disappointing **1 star**. An enhanced dining environment could elevate the overall experience to match the quality of their food.
Atmosphere: 1
Food: 4
Service: 3
Burger King impresses with their culinary offerings, earning a solid **4 stars** for food. The menu variety and taste hit the mark, providing a satisfying meal. Service, however, receives an average **3 stars**, indicating room for improvement in customer engagement. The atmosphere is where Burger King truly needs attention, with a disappointing **1 star**. An enhanced dining environment could elevate the overall experience to match the quality of their food.
Atmosphere: 1
Food: 4
Service: 3
The manager was very friendly
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger, Chicken Nuggets
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