I have a stopped at the New Castle location several times recently to grab treats for my college student. The service is fabulous, all the kids outside were so friendly, pleasant and polite!!
Atmosphere: 5
Food: 5
Service: 5
Cleveland Baldwin
Hands down
Atmosphere: 5
Food: 5
Service: 5
Oh Louise !
always great food from
Atmosphere: 5
Food: 5
Service: 5
Happy Julie
Bad customer service, the order totally wrong! And I ordered from uber eat and they didn’t give me any explanation! Only told me to get refund from uber and hangup, i am not be there
Atmosphere: 1
Food: 1
Service: 1
Shantia Tyler-Ali
Horrible customer service . Disrespectful team members that play around in the drive thru. Reported to management & spoke with Daniel to report “Izeem ”. The manager that night all she could say was sorry & she forgot my receipt. I had to drive around the drive thru twice to get my receipt. I will definitely NEVER come here again . This is the newest location & actually the worst location . DONT WASTE YOUR TIME & money. Please hire people that take customer service & hospitality serious. I never experienced someone playing around while I’m trying to order or turn their back on me while I’m trying to order. No hospitality & no friendliness at this location . Save yourself the headache .
Chick Fil A always got the drive thru moving. Staff is always super friendly. Food is always hot and they are never stingy with the sauce.
Atmosphere: 4
Food: 4
Service: 4
C.
The last few times, there have been errors with our order. Also, the fries were not hot, and they were full of a bunch of tiny pieces.
Atmosphere: 4
Food: 3
Service: 4
Mercedes
They need someone outside redirecting the drive thru. Since they closed the second lane in the drive thru it's a hassle to get other cars to let you pass when it's your turn to get your food.
Love your food! Some prices are too high for me ???. But you have really grown up ?. I remember when you started ?? and I have seen two places grow in different towns. Congratulations ??. Pat your selves and all your employees who work so hard.
I have a stopped at the New Castle location several times recently to grab treats for my college student. The service is fabulous, all the kids outside were so friendly, pleasant and polite!!
Atmosphere: 5
Food: 5
Service: 5
Hands down
Atmosphere: 5
Food: 5
Service: 5
always great food from
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, the order totally wrong! And I ordered from uber eat and they didn’t give me any explanation! Only told me to get refund from uber and hangup, i am not be there
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service . Disrespectful team members that play around in the drive thru. Reported to management & spoke with Daniel to report “Izeem ”. The manager that night all she could say was sorry & she forgot my receipt. I had to drive around the drive thru twice to get my receipt. I will definitely NEVER come here again . This is the newest location & actually the worst location . DONT WASTE YOUR TIME & money. Please hire people that take customer service & hospitality serious. I never experienced someone playing around while I’m trying to order or turn their back on me while I’m trying to order. No hospitality & no friendliness at this location . Save yourself the headache .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chick-Fil-A Nuggets
A new kind of take-
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Food was awesome and staff was
Atmosphere: 5
Food: 5
Service: 5
Chick Fil A always got the drive thru moving. Staff is always super friendly. Food is always hot and they are never stingy with the sauce.
Atmosphere: 4
Food: 4
Service: 4
The last few times, there have been errors with our order. Also, the fries were not hot, and they were full of a bunch of tiny pieces.
Atmosphere: 4
Food: 3
Service: 4
They need someone outside redirecting the drive thru. Since they closed the second lane in the drive thru it's a hassle to get other cars to let you pass when it's your turn to get your food.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Love your food! Some prices are too high for me ???. But you have really grown up ?. I remember when you started ?? and I have seen two places grow in different towns. Congratulations ??. Pat your selves and all your employees who work so hard.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Fast and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White Grill Meal
Great place to check out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Long lines for Drive through.
Atmosphere: 4
Food: 4
Service: 4
Clean and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets