Chipotle Mexican Grill
115A S Dupont Hwy, New Castle
(302) 326-1505
Recent Reviews
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Had to wait for my mobile order along with several other people as there was no one working the mobile order area for at least 10 minutes after I arrived.
Atmosphere: 3
Food: 5
Service: 4
I don't understand why they have a manager if that woman is incapable of solving problems with our orders.
Average at best.
Atmosphere: 4
Food: 3
Service: 4
Once again, the portions are so underwhelming for $30.I can just go to supermarket and buy it.
No free water at this Chipotle! This is the first Chipotle I've ever been to where they wouldn't give you a cup for water. They force you here to buy a drink, I just want water though. Never coming back to this one.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
3/4 of the tables have food all over them. Food all over the ground. Unclean. Would not provide a cup for tap water “we’re not doing that today, but you can buy a bottle”
Bathroom locked and when you ask for the code you get eye rolled.
All chipotles are like this and while I like the food, for the price they charge the service is terrible.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Burrito Bowl, Guacamole
If you are looking for a rice and bean burrito with a hint of chicken then this is the place for you. I'm pretty sure you could find more meat at a vegan restaurant
Atmosphere: 2
Food: 2
Service: 2
Over served the cheese ,no greetings, but food amazing
Atmosphere: 2
Food: 5
Service: 2
This Chipotle is the worse. Asked for 1/2 Chicken and half steak, chicken was old and she scraped the bowl to get remaining pieces out instead of refilling. Mind you this was at lunch time. And she barely portioned out steak. When asking to get a little more she litterally gave me two pieces. And thought she was being generous. I’m mad I paid $14 for this trash. I mad at myself for not leaving it on the counter.
Atmosphere: 3
Food: 2
Service: 1
Went there today & the rice was really hard, and the chicken was chewy. Had to throw the whole bowl out. Wasted $14.
Restaurantji Recommends
Food was good--portions were not. Staff will fight you when asking for more than a tiny portion of meat.
Atmosphere: 4
Food: 3
Service: 2
Good, Fresh, Made to order food.
Atmosphere: 5
Food: 5
Service: 5
Had a problem getting service on a New Product. Whole Crew of Team Members looked at each other .. denied me to sample New Product on Menu ... Forcing me to make a choice on something I didn't know about .. after incident.. team members Slopped My Food in container.. Whole Front Line Workers were VERY RUDE !!! After Getting home .. the Bowl is made was SOO SPICY !! And All My Food Was Just thrown into the Bowl like I was a Pig 🐖 eating from a SLOP BUCKET !!! SMDH !! Management Needs To Get With the Crew Team & Get it Right or get a NEW CREW !!! BAD... BAD SERVICE & CUSTOMER SERVICE... REPLACE THEM ALL !! U WILL GET MORE BUSINESS !! I SHOULD BE REIMBURSED FOR MY FOOD & AGGERVATION !! ALWAYS KEEP UR RECEIPT... THERE IS ALOT .. FAVORITISM !!!
Atmosphere: 3
Food: 1
Service: 1
Manager wouldn’t allow me to order my hard-she’ll taco shells separately to-go so they wouldn’t be soggy by the time I got home
Atmosphere: 1
Food: 3
Service: 1
It was about 6 and all of the meat was low .. seems to me they would start cooking more at half way point .. told me it would be about a 20 min wait for some beef to be done .. NONE of the meat dishes were full
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chips
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