Domino's Pizza

1202 Delaware St, New Castle
(302) 323-1515

Recent Reviews

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tanisha jones

I will not order from this location again! I have called twice no one answered the phone at all! Not only that the pizza was burnt, dry, and was reheated in the oven to make it seem like it was freshly made. Now this is my third time experiencing burnt, dry, and reheated pizza at this same location. I give tips very time I order pizza! I guess they don't care!

Rodney Pratt

Ordered at 5:51 p.m. got it at 7:45 p.m. food was cold. Had to drive back to the location and reorder and wait. Was not offered a refund or any discount or coupons. Associate did explain they were short a delivery person.

Food: 1

Service: 3

Heather Mars

I placed to pick up order through the app. And waited to leave till the Pizza tracker said in the oven. Text me about 10 minutes to get there, once I got there and came inside the pizza had not even been prepped made nor put into the oven and the three workers were chit-chatting and when I asked them how long for my order they explained that it wasn't even made yet or in the oven and did I was three orders down before they start to prep it. Find you the Pizza tracker did not say any of this future tracker said my pizza was coming out of the oven. I ended up waiting at the store for 38 minutes. That's not including the 15 minutes before I left the house. I was not the only customer standing and waiting for over a half an hour that had placed their order through the app for arriving.

Atmosphere: 2

Food: 4

Service: 2

G L

ONE HOUR for pizza 10 minutes away… now the time isn’t the biggest issue- i knew ordering delivery was a privilege. It’s the 40 minutes my pizza sits in the car before getting to me! If you want your pizza hot- don’t order from here. It sucks, and it’s a Monday…

Atmosphere: 1

Food: 2

Service: 1

Walttina Ewell

Pizza was dry and burnt

Atmosphere: 4

Food: 1

Service: 4

99%

Not enough parking

Deborah Unger (Debbi)

Over 3 hours to get delivered. Pizza was burnt and cold. Bites were hard and cold. Soda was forgotten but delivery guy gave us another kind. No one answers the phone I called multiple times and got no one. I will never order from there again. They need to fire everyone and get new crew .

Food: 1

Service: 1

Hunter Brellahan

Waited 3 hours for a pizza we ordered delivery for, ended up having to go pick it up as we heard and received nothing in those three hours. When I arrived home it was obvious everything we ordered had been sitting out for those three hours and got reheated before being handed to us. Ive worked in the culinary industry long enough and eaten enough pizza to be able to tell my fresh pizza wasn't very fresh.
We also reached out multiple times within those three hours and were ignored.

Atmosphere: 1

Food: 1

Service: 1

Harsh solanki

Disgusting customer service for online delivery. Especially at the night time..
“Salaina” should be fired from the job…

Atmosphere: 1

Food: 5

Service: 1

Alejandro Ariza

they Forgot my tater tots and I was too shy to ask waste of 7 dollars 🫩

Mark Tubbs

It's Domino's Pizza folks, fast service and pleasant staff, placed an Internet order for pickup $9.99 special. Clean floors and seating for the short wait. All and all one of the better Domino's I've been to.

Atmosphere: 4

Food: 4

Service: 5

SHONTAE DeShields

My kids love Dominos delivery

Atmosphere: 4

Food: 4

Service: 4

Leonel Williamson

I love how quickly food is served without losing quality.

Breyon Carter's Jones

The way the store employees at Dominos handle there self and me was EX,,,,👍🌹⭐😏🤤😋

Atmosphere: 4

Food: 5

Service: 5

Samuel Stewart

Last order placed here took 2 hours to deliver. According to the tracker the pizza sat in the building well over an hour and a half. Food arrived luke warm and the cheese was hard. Tried calling multiple times and was on hold 10+ minutes each time. Clown show.

Atmosphere: 1

Food: 1

Service: 1

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