Krispy Kreme
114 N Dupont Hwy, New Castle
(302) 327-0596
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I have been coming to this location for 3 years. Love the fresh hot doughnuts coming off the line. Normally good attitudes but it is changing. Approx 4 months ago the employees were replaced with workers that were more concerned on their social interactions and fist bumps than filling my order. The store has definately gone down hill fast. only one door is available to access the order area and the rest is blocked off with large racks to block the general public access. If you wish to use the restrooms you must go outside and walk around the building to the other unobstructed door. The quality of workers has certainly degraded. We have stopped going to this facility. The workers act as though they are doing you a favor to take your order. Is this DEI at it's best?
Atmosphere: 1
Food: 2
Service: 1
Open bakery area, which is nice, but donuts didn't seem as fresh as my normal location in Havertown, Pa. Service person was a little snippy, maybe because I used a coupon.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Raspberry Filled
Can't go wrong with a case of Krispy Kreme..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts
Kristy Kreme is great, however, ever since this location has been locally managed they are always out of what we want. They even are out of something as simple as bottled water.
Atmosphere: 1
Food: 1
Service: 2
The decors get me all the time! I was excited like a child in a candy store! Thanks 😊 I was pleased 😀
Atmosphere: 4
Food: 3
Service: 5
Always out of the base for the frozen drinks but I'm finding that's the case in many cities I have visited. Please keep the base replenished. Please!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Krispy Cream Donuts, Holiday Dozen Donuts
Ordered 3 dozen through their website.
Dasher delivered one.
Called to fix and they claimed it's impossible. I ordered online through them and to take it to with door dash.
Refused to even check their own website.
Atmosphere: 1
Food: 3
Service: 1
My husband and I drove 23 miles from our home to purchase his favorite donuts. During open business hours (Tuesday at 3:00 pm), There was a sign on the door stating drive thur, mobile or online orders. We drove up to the drive thur window and waited for about 10 minutes, with workers inside making donuts, no one came to the window to take our order or give any further directions. Nevertheless, we left with no donuts. Not Cool.
Service: 1
I hadn't been to a Krispy Kreme in a while, so I was excited. I ordered 6 glazed and it came up to over 11 dollars. I asked the cashier how much was a dozen? She said 15. Please make it make since. The cashier was not helpful or friendly. That's my last time going there.
No ice for the ice coffee. Then order coffee for them not to think they had Carmel. 13 min at drive through window to get our 3 donuts and 2 cups of coffee
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Very very nasty is not done
Atmosphere: 1
Food: 1
Service: 1
No Ghostbusters specialty box, no pumpkin coffee, no pumpkin spice latte, no pumpkin cake donut, The 1st thing you see going inside is them making millions of glazed donuts ( yet you never get a warm fresh dozen) but they can never make the seasonal donuts. They never have any seasonal drinks or donuts. They also had a cart full of chocolate sprinkles donuts with nothing covering them! You can tell the owner can care less since so many bad reviews yet they don't improve...
Atmosphere: 1
Food: 1
Service: 1
Very quick and friendly. They went out of their way to make sure we were taking care of.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Holiday Dozen Donuts, Raspberry Filled
I couldn't even get a cup of coffee. So many things on the menu they did not have
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Raspberry Filled
The employees are friendly, and the hot doughnuts are delicious.
Atmosphere: 4
Food: 5
Service: 5
Loading...