The drive thru people are always sweet to me and always get my food right. Its always hot aa well. Now through door dash its another story but no complaints at all!
Atmosphere: 5
Food: 5
Service: 5
Zachary Mcclellan
I’m a door dasher, and came in.. and they’re all just talking in the back, I stopped 3 people from they’re break to tell them who I was picking up for.. and they weren’t much help, all the man got was a snack wrap and a drink.. it should not be more then 20mins!
Julia Schwarz
This is a nice McDonald’s and one that still lasts you fill your own drink. Nuggets were tasty. Quiet and professional.
Atmosphere: 5
Food: 5
Service: 5
Jim “The Cheesesteak Guy” Pappas
Top 3 favorite McDonald’s in N Delaware. Drive thru moves very fast. Friendly people. Best large iced caramel coffee mixer ever. Most be in the wrist because the young man barely moved and it was mixed perfectly!!
Atmosphere: 5
Food: 5
Service: 5
Ricky Gomez
I go one's a week to get a meal for my kid, it is decent food
Atmosphere: 3
Food: 4
Service: 4
Enod Manzano
I just wanted to take a moment to share the amazing service I received at the McDonald’s located at 700 N. DuPont Highway, New Castle, DE 19720. I went through the drive-thru today (7/20/2025) at 12:48 PM, and I was genuinely impressed.
The staff was incredibly friendly, and the entire crew seemed organized and motivated—they looked like they truly enjoyed working there. Huge props to both the crew and management for maintaining such a clean, efficient, and welcoming environment.
My order was handled with great attention to detail, and I felt truly cared for. As I was about to leave, a member of management even offered me the chance to try their new creamy chili sauce—a small gesture, but it really showed the extra effort they put into customer satisfaction.
This is exactly how fast food service should be. If you’re in the area, do yourself a favor and stop by this location. You won’t regret it!
Atmosphere: 5
Food: 5
Service: 5
Crimson 1
Ordered through the app, and the lady at the window was extremely arrogant and rude. The service is usually pretty good, but could some of the staff could loose their abhorrent attitudes.
Service was still fine though, so could be worse.
Atmosphere: 1
Food: 3
Service: 3
Jason Page
I don't normally write reviews but these two ladies Rosemary and Eddie who run the store 700 North DuPont hwy. They are the epitome of customer service. They are always very pleasant no matter how busy food is always fresh restaurant is always clean. It's a pleasure to eat there. And this is coming from a fine dining chef. Yes we like McDonald's too. I look forward to seeing those ladies in the morning. And I know other customers do too. It actually seems that they run the entire restaurant by themselves. If I was a corporate manager of the store I would thank these ladies because I go out of my way to come here.
THE BEST SWEET TEA OVER ALL OTHER MCDONALD'S AND OTHER FAST FOOD CHAINS. Thank you, keep up the good work! It was like my aunt made it ❤️
Atmosphere: 5
Food: 1
Service: 5
Eric Harding Sr
I ordered on the mobile app. They started to bring my order to me.Turned around, put it back on the counter in the kitchen. Waited 5 minutes after this and told them refund order. The tables are not cleaned and not busy.
Atmosphere: 1
Service: 1
Tanya Patton
The service at this location is normally pretty good, and the drive thru moves pretty quickly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dr Pepper, Big Mac, Chicken Mcnuggets, Double Quarter Pounder with Cheese, French Fries
ArfathKhan Pathan
Worst behavior of the drive through window worker. She doesn’t understand the English and shouting at the customers. Worst behavior of employees
The drive thru people are always sweet to me and always get my food right. Its always hot aa well. Now through door dash its another story but no complaints at all!
Atmosphere: 5
Food: 5
Service: 5
I’m a door dasher, and came in.. and they’re all just talking in the back, I stopped 3 people from they’re break to tell them who I was picking up for.. and they weren’t much help, all the man got was a snack wrap and a drink.. it should not be more then 20mins!
This is a nice McDonald’s and one that still lasts you fill your own drink. Nuggets were tasty. Quiet and professional.
Atmosphere: 5
Food: 5
Service: 5
Top 3 favorite McDonald’s in N Delaware. Drive thru moves very fast. Friendly people. Best large iced caramel coffee mixer ever. Most be in the wrist because the young man barely moved and it was mixed perfectly!!
Atmosphere: 5
Food: 5
Service: 5
I go one's a week to get a meal for my kid, it is decent food
Atmosphere: 3
Food: 4
Service: 4
I just wanted to take a moment to share the amazing service I received at the McDonald’s located at 700 N. DuPont Highway, New Castle, DE 19720. I went through the drive-thru today (7/20/2025) at 12:48 PM, and I was genuinely impressed.
The staff was incredibly friendly, and the entire crew seemed organized and motivated—they looked like they truly enjoyed working there. Huge props to both the crew and management for maintaining such a clean, efficient, and welcoming environment.
My order was handled with great attention to detail, and I felt truly cared for. As I was about to leave, a member of management even offered me the chance to try their new creamy chili sauce—a small gesture, but it really showed the extra effort they put into customer satisfaction.
This is exactly how fast food service should be. If you’re in the area, do yourself a favor and stop by this location. You won’t regret it!
Atmosphere: 5
Food: 5
Service: 5
Ordered through the app, and the lady at the window was extremely arrogant and rude. The service is usually pretty good, but could some of the staff could loose their abhorrent attitudes.
Service was still fine though, so could be worse.
Atmosphere: 1
Food: 3
Service: 3
I don't normally write reviews but these two ladies Rosemary and Eddie who run the store 700 North DuPont hwy. They are the epitome of customer service. They are always very pleasant no matter how busy food is always fresh restaurant is always clean. It's a pleasure to eat there. And this is coming from a fine dining chef. Yes we like McDonald's too. I look forward to seeing those ladies in the morning. And I know other customers do too. It actually seems that they run the entire restaurant by themselves. If I was a corporate manager of the store I would thank these ladies because I go out of my way to come here.
Atmosphere: 5
Food: 5
Service: 5
They were slow and rude but good food
Atmosphere: 2
Food: 3
Service: 1
Slow and costmer service is usually very poor.
Restaurantji Recommends
THE BEST SWEET TEA OVER ALL OTHER MCDONALD'S AND OTHER FAST FOOD CHAINS. Thank you, keep up the good work! It was like my aunt made it ❤️
Atmosphere: 5
Food: 1
Service: 5
I ordered on the mobile app. They started to bring my order to me.Turned around, put it back on the counter in the kitchen. Waited 5 minutes after this and told them refund order. The tables are not cleaned and not busy.
Atmosphere: 1
Service: 1
The service at this location is normally pretty good, and the drive thru moves pretty quickly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dr Pepper, Big Mac, Chicken Mcnuggets, Double Quarter Pounder with Cheese, French Fries
Worst behavior of the drive through window worker. She doesn’t understand the English and shouting at the customers. Worst behavior of employees
Atmosphere: 1
Food: 1
Service: 1
The employees were amazing! Thank you...
Atmosphere: 5
Food: 4
Service: 5
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