McDonald's

700 N Dupont Hwy, New Castle
(302) 328-8804

Recent Reviews

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Crimson 1

Ordered through the app, and the lady at the window was extremely arrogant and rude. The service is usually pretty good, but could some of the staff could loose their abhorrent attitudes.

Service was still fine though, so could be worse.

Atmosphere: 1

Food: 3

Service: 3

Jason Page

I don't normally write reviews but these two ladies Rosemary and Eddie who run the store 700 North DuPont hwy. They are the epitome of customer service. They are always very pleasant no matter how busy food is always fresh restaurant is always clean. It's a pleasure to eat there. And this is coming from a fine dining chef. Yes we like McDonald's too. I look forward to seeing those ladies in the morning. And I know other customers do too. It actually seems that they run the entire restaurant by themselves. If I was a corporate manager of the store I would thank these ladies because I go out of my way to come here.

Atmosphere: 5

Food: 5

Service: 5

Nathan Zavala

They were slow and rude but good food

Atmosphere: 2

Food: 3

Service: 1

Sarah Romano

Slow and costmer service is usually very poor.

Nikki Bennett (Nikki)

THE BEST SWEET TEA OVER ALL OTHER MCDONALD'S AND OTHER FAST FOOD CHAINS. Thank you, keep up the good work! It was like my aunt made it ❤️

Atmosphere: 5

Food: 1

Service: 5

Eric Harding Sr

I ordered on the mobile app. They started to bring my order to me.Turned around, put it back on the counter in the kitchen. Waited 5 minutes after this and told them refund order. The tables are not cleaned and not busy.

Atmosphere: 1

Service: 1

Tanya Patton

The service at this location is normally pretty good, and the drive thru moves pretty quickly.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Dr Pepper, Big Mac, Chicken Mcnuggets, Double Quarter Pounder with Cheese, French Fries

ArfathKhan Pathan

Worst behavior of the drive through window worker. She doesn’t understand the English and shouting at the customers. Worst behavior of employees

Atmosphere: 1

Food: 1

Service: 1

Danielle Petrucci

The employees were amazing! Thank you...

Atmosphere: 5

Food: 4

Service: 5

Tony T.

To expensive and people are rude

Atmosphere: 1

Food: 1

Service: 1

Freetobme

Let me first say that some days, they are on point with everything and other days, the whole staff is miserable, rude and dont seem to know what the heck is going on. A couple of the managers scream at the workers when things get busy, and often, the food seems like it gets thrown together. It's become very expensive even for a small family! I do like some of the discounts on their app and if it wasnt for that and the fact that my grandson loves going there, I wouldnt eat there at all. This place has gone downhill but somehow stays open so they must be doing something right. They do have some nice staff members though so it's not the worst place to eat at.

Atmosphere: 2

Food: 3

Service: 2

Phillip Davis

In and out awesome customer service!everything was nice and hot

Rick Flores

All good, except that in the collection of just Yugioh and Hello Kitty, my son asked me for 4 boxes, I saw him very excited, and his face said it all, the same character came out, how little, I had a bad taste in my mouth and see more My son disappointed, I hope they can solve something so simple.

Atmosphere: 2

Food: 3

Service: 1

Alex Palleschi

Super fast service. The food was nice and hot and freshly made! Great place to go for fast food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Filet-O-Fish, Chicken Mcnuggets, Hamburger, French Fries, Hash Browns

Michael Ross

The food here is ok .. it's a McDonald's.... The people that work here .. aren't so nice couple of them are really ignorant

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Strawberry & Crème Pie, Sausage, Big Breakfast, Scrambled Eggs, Chicken Mcnuggets, Double Quarter Pounder with Cheese, Cheeseburger, French Fries, Hash Browns

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