Panda Express
113 S Dupont Hwy, New Castle
(302) 324-8180
Recent Reviews
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Like the variety, the noodles are better but the rice is too dry.
Atmosphere: 4
Food: 3
Service: 4
Everytime I go there, there's always something missing that I like.. I usually settle for something and make other choices but today I went there around 245 and they almost no entrees, all they had was mushroom chicken. It gets worse and worse every time I go there.. it's either poor management or the cooks clearly can't keep up. This was at 245 after lunch and before dinner, nobody in drive thru. Needless to say I did not stay today. There's no excuse for being this far behind when you're not busy at all. There were also times I would go there an hour before they closed and they wouldn't have anything and refused to make it. It's just ridiculous how much business you lose with these types of issues. They also seem to not hire either white people or older people... I have only seen one white person there since they been open. Zero people over 40
Atmosphere: 1
Food: 1
Service: 1
Manager was really rude, doordash
I'd never been to Panda Express until tonight. I'm not big on Chinese food, but this place--- I'd go and eat here in the future. Honey Walnut Shrimp was tasty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Chow Mein
I sent my friend to get me a meal from panda but lately my food has been hit and miss from this place but today I have to say something this was the worse food I’ve ever had from here very unacceptable why would you even think to even serve this to anyone and charge extra money for it the walnut shrimp was so burnt and dried out I had to eat around them if I wasn’t so tired from working I would have taken it back.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Plate, Fried Rice
Pass on dining at this location after 7 pm. Waste of your money as no refund is given if you happen to dine on their over cooked serving night. Food trends to be very dry!! Noodles rubbery & stiff on this visit. Honey chicken hard barely any meat to it and it is extremely dry. I'm not one to ask for refund but store credit would be nice I'll give it to one of the kids in college lol but Nooo refund?!? She offered me a phone number to call I waited 15 minutes and she never brought me the phone number but wanted to take the food back from me too throw out. Wait what? No refund but you want non eaten food back? Hell no, never again, save your money people. I don't care how good it may be, keep going.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chow Mein
If you like good Chinese food? Fast service? This is the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Steak, Fried Rice
It's one thing to be fast food "Asian Food" it's another to have subpar service towards customers.
Atmosphere: 2
Food: 3
Service: 2
Out of multiple items. Long wait. Terrible!! Small portions.
Atmosphere: 2
Food: 1
Service: 1
The food had a weird taste and I can see behind the counter the kitchen was not kept clean
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
If I could, I’d give 0 stars. Staff was rude, tried to rush my food. You can’t rush perfection. I’m visiting from Texas & was so excited to try Panda Express, I couldn’t stand it. Just for the staff to be rude & my chicken undercooked. I went to the restroom shortly after my god awful meal & found ratatouille staring back at me near the base of the urinal. Save your money, unless you want a new pet mouse. Maybe they should hire him to cook their food correctly & maybe, just MAYBE they’ll get it right. Atmosphere gets 2 stars only because of the pandas. Who doesn’t love pandas?
Atmosphere: 2
Food: 1
Service: 1
The portions are not worth $13 and I didn't get the girl's name I wish I did but the black chick is serving food with no gloves on talking about I wash my hands was I at the saint to verify that just put on some gloves when you serve people food
Atmosphere: 1
Food: 1
Service: 1
Went to this location for the first and last time yesterday. Was told there would be a wait for an item we ordered. That's fine, happens all the time and we don't mind waiting for fresh food. Waited 10 minutes, got the food and left. Got home, opened it up, and the food we ordered and WAITED for wasn't in the containers. Went back up there and was told they could put it in the containers that I already took home and opened. I shouldn't have to explain to an employee how unsanitary that is. That was shocking AND disgusting.
No apology for the fact they screwed up an order. No apology for the fact that they don't know proper sanitation.
Atmosphere: 1
Food: 4
Service: 1
The portions are not worth $13 and I didn't get the girl's name I wish I did but the black chick is serving food with no gloves on talking about I wash my hands was I at the saint to verify that just put on some gloves when you serve people food
Atmosphere: 1
Food: 1
Service: 1
Spicy chicken was good. Reasonable prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
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