Pleasantville Country maid

Great place, amazing food, awesome service.

Atmosphere: 5

Food: 5

Service: 5

I’ve been a loyal customer for years and have always enjoyed the breakfast sandwiches here—they’ve consistently been fresh, tasty, and well-made. Unfortunately, today’s experience was a major disappointment. I ordered my usual sandwich with extra meat, which cost $8.49, but what I received was far from the quality I’ve come to expect.

The ham was severely overcooked—dry and tough, almost like cardboard—and overwhelmingly salty. It was nearly inedible. I also noticed a new staff member preparing the food, someone I hadn’t seen before, which might explain the inconsistency.

This visit left me so dissatisfied that I’m honestly reconsidering returning to this location at all. I hope this was just a one-off issue, but it was disappointing enough to make me hesitate about coming back.

Food: 1

Great subs… the best

Atmosphere: 5

Food: 5

Service: 5

Great food awesome staff very friendly

Atmosphere: 5

Food: 5

Service: 5

One of the best cheese steaks around

Atmosphere: 5

Food: 5

Service: 5

Renee makes the best subs!!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Special

This place used to be good until they got new management.

Food: 1

Very friendly and respectful, the price is for Subs and Steaks easy on the pocket and they have a great selection of chips and drinks

Let's start by talking about how bad the service is in here - You walk in and are essentially ignored by employees - not even a hello nor eye contact! There are 3 to 4 employees on the clock at any given time that I have been in the store... there are 2 to 3 in the deli at any given time with 1 on the grill and 1 to 2 just standing around or watching the 1 on the grill... no one taking orders... no one on the slicer... I have begun to walk out after waiting 5 to 10 minutes to place a lunchmeat order, especially with 3 or fewer other customers in the store - otherwise, you are almost guaranteed to be waiting 20 to 30 minutes to place the order - this is why I have almost completely stopped coming to this location. Also to note, there is no one running the register about 95% of the time except to check out a deli order. It's a Deli... you should have 1 person at the register or near the register at most times. You should have 1 person on the grill. You should have 1-2 person(s) taking orders and or doing lunchmeat. I remember as a kid, you could go into Waltz Deli in Elsmere (went out of business in the late 90's) and no matter how busy it was, you were in and out in 5 to 10 minutes depending on what you ordered... and usually it was only 2, sometimes 3 people on the clock. Now, I want to go on to my next issue - How they slice the liverwurst... this is the only place where they take the wrapper off and hand slice it. I mean, come on, leave the wrapper on and run it through the slicer like just about every other deli in the state... this stuff is almost impossible to get the slices apart without the wrapper and the slices are always way too thick. To note: I went to get lunchmeat today, there was a guy in front of me being ignored who hadn't put his order in yet, and I was completely ignored. You had 2 employees standing around doing nothing behind the deli counter, one running the grill, and no one at the register, again. There were 2 people who placed orders for sandwiches/grill items. This is just unacceptable. Like stated, I am no longer waiting more than 5 minutes to place my order, especially if I'm being ignored by employees. After 5 minutes, I am walking out, like I did today. The Countrymaid down the road is much faster and friendlier - it's a shame they are closed until the 14th! I was hoping not to have to go to the grocery store for lunchmeat today.

Atmosphere: 1

Food: 3

Service: 1

Went down

Atmosphere: 1

Food: 1

Service: 3

Love the staff and the food. You feel like you are part of the family ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: blt, Large Cheese Steak Fries and Can of Soda, Banana Pudding, Scrapple Egg & Cheese, Tuna, Pizza, Chicken Cheese Steak, Special, Bacon Egg and Cheese Hash Brown, Turkey Club, Italian, Coke 20oz, Pure Leaf Sweet Tea Extra Sweet Lemon Raspberry 547ml, Chiken Wings 15 PC

I usually love this country maid but today I had the worst experience of my life. I placed an order through DoorDash for pick up & when I arrived there were about 10 people standing around inside waiting to place orders & pay for their items. The woman who prepares the sandwiches was on the phone the whole time. I went to pick up my order only for them to tell me it’s CANCELLED & I was not informed. I walked all the way down to the store only for there not to be any food waiting for me. I was extremely disappointed & inconvenienced. I did not have lunch that day & truly questioned if I would be back at that establishment for for future service.

Atmosphere: 3

Food: 5

Service: 1

Depends on who is making the food and you'll enjoy.
Owners aren't too pleasant. Small grocery items are tripled the price of reg.grocery store prices.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Tuna, Special

Depends on who is making the food and you'll enjoy.Owners aren't too pleasant. Small grocery items are tripled the price of reg.grocery store prices.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Tuna, Special

Horrible service!! I went there at 2:00pm for lunch. It was only me, and another l lady waiting for subs to be made. The lady that makes the subs was on the phone the whole time dealing with personal matters she had with the electric company (this is something that should have been handled on her break or personal time). She didn’t even try to attempt to make my sub until 2:22pm. I told her to forget it! Unlike her, I had a job to get back to, because I was handling my matters to eat lunch off of company time. Next time I will go to the one in Newark, because they always have great service. I just went to this store because they are closer than to me. Never ever again!

Service: 1