Rita's Water Ice

Always delicious

I love Rita's water ice. Always good on a hot day

I enjoy their custard, but 1. It's a little more expensive and 2. Prices are not listed.

It went awesome

door dashed some late night treats. water ice was fine but the pretzels with no salt were cold and frozen. very disappointing.

Literally the best place ever water ice is amazing and best of all gelati‘s the best

Do not go here if you want a large, this is a picture of what they have me as a large custard!! They should be ashamed of themselves for ripping people off!!! The lady said her boss makes them weigh the ice cream!!! I will never come back here again!!! Y'all will soon go out of business for being cheap and greedy!!!

Water ice is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Very bad service over priced unfriendly girls that work there

Ice cream cone could be bigger for the price..

Atmosphere: 3

Food: 2

Service: 3

Amazing pretzel, water ice and customer service. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

I went there today I bought 4 quarts 1 kids size cup and a pretzel. I walked back to my I broke a piece of the pretzel and realized it was extremely overcooked. It was in fact crunchy smh. I immediately walked back and told Breanna the issue. Breanna instantly frowned her face and told me 2.99. I asked if I had to pay for a new pretzel because they allowed the pretzel to stay in the heater to Long? She shrugged her shoulders and said she can't give me a free pretzel. I said okay can I speak to the manger. She shrugged her shoulders again and said "I am the manager" with a nasty attitude. I was being very patient with her attitude. I then asked for the cooperate number. Breanna then called Azeza over (if that's how spell it the young lady with 2 strand twist) she grabbed the pretzel and it fell apart in the bag. She took the bag to the back and came back and apologized but they are not allowed to replace my pretzel. She was very good at customer service.
I asked for a refund and once again Breanna with her unprofessional attitude yelled out "She wants a refund" she was rude the entire time. Hannah then came over to process the refund. Hannah was nice and professional and handled the situation well. Breanna also told me find the number on Google. I will definitely follow up with cooperate. As they have a hand full of unprofessional teens working there. It's a shame because black women are already labeled as women with attitudes as a black women myself I'm so embarrassed. I wish her mother taught her more manners and how to speak to people

Service: 1

Delicious frozen custard and gelatis?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 5 Layer Gelati

Spent 7 dollars on a small custard with one topping. They weighed the custard before putting topping on. There was less than the equivalent of 1 scoop of ice cream in the cup. Go to St. Georges Creamery and you get 5 times the amount of ice cream for way less. Won't buy again from Rita's...sorely disappointed!

Atmosphere: 2

Food: 1

Service: 2

Good ice cream keep cool down to defeat with hot weather a

Atmosphere: 5

Food: 5

Service: 5