TGI Fridays
128 N Dupont Hwy, New Castle
(302) 325-6620
Recent Reviews
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We had the ribs for an early dinner. I had the ribs and salad and my husband had the ribs and fries. Wow. The food was extremely hot, very tasty. Plus we had the brownie delight for our dessert. The brownie was so warm it was melting the vanilla ice cream. Very tasty.
Our server Kaitlyn was very good. Everything was spot on. It was an extremely tasty dinner for us.
If you want a delightful experience please try TGI Fridays and ask for Kaitlyn as your server.
Atmosphere: 5
Food: 5
Service: 5
Barbara has great customer service! Very attentive and friendly! Kept making sure we had everything that we needed and was super responsive and nice!
Atmosphere: 5
Food: 5
Service: 5
I set forth on a daring quest to what was promised to be a lively tavern known as TGI Fridays. Visions of roaring laughter, clanking mugs, and sizzling meats danced in my head. Alas—upon arrival, I discovered the place was abandoned, as if the townsfolk had fled moments before a dragon attack. Not a soul stirred. Not a bard. Not a server bearing ale.
We were seated swiftly, which at first felt like a blessing… until time itself slowed. No drinks were offered. No inquiry made. Eventually, parched and weary, we had to summon our own beverages, like peasants begging for water at a castle gate.
The food, when it finally arrived, was its own cruel plot twist. I had ordered a burger cooked medium—what arrived was a mystery, certainly not medium, and possibly cooked during a previous era. The steak? I asked for anything short of shoe leather. I was instead presented with something thoroughly, aggressively well done, as if it had been forged in the fires of Mount Doom.
Seeking salvation, I requested A1 sauce. What arrived were two bottles, ceremoniously placed before me… both completely empty. I was informed—without irony—that this was all the A1 in the building. A bold strategy for a tavern serving steak.
As if to add insult to injury, a lamp hung at perfect head-bonking height over the table, looming like a trap in a dungeon corridor. Upon closer inspection, it was caked in dust, suggesting it had not been cleaned since the last age of man. One wrong lean and I’d have emerged not only disappointed, but dusty.
Thus ended our quest. We departed not triumphant, but humbled—our hunger only partially satisfied, our expectations fully slain.
Atmosphere: 1
Food: 2
Service: 1
Ordered steak, added on fried shrimp, whiskey sauce, and a Cesar salad. Salad didn't come out ahead of time, even though the server offered it to be and I was told it would be, and that it was on the way, even after my dinner dates salad came out ahead of time, but it was delivered with the entree. Disappointingly, it was a house salad with tomatoes, cucumbers, and a side of Cesar- croutons were missing. I never got my shrimp, the sauce, and the steak was cold, demonstrated by the butter not melting on top. Food was dropped and I thought the rest was coming, but it didn't. When the when the server finally came back she said is everything ok? I said, well no because I didn't get the fried shrimp, sauce, an actual Cesar salad and you can tell the steak is cold with the butter not even melting. I simply stated facts, things anyone would notice with observation skills, no accusations, cursing, putting the server down. Instead of saying, oh I'm sorry I'll get that right out to you. She says, I'll don't like the way your talkin to me, I'm going to get my manger, and then walks off. It took me by surprise, but I guess it shouldn't have. You see stuff on social media and think this isn't real, there's no way people could act like this, but they do. It seems people don't notice anything, aren't aware of they're job parameters/expectations, can't communicate, problem solve, or have enough common sense to think- hmmmm maybe people do want what they ordered and are being upcharged for. The manager came and simply said what's the problem and I explained. She then stated that they had been having problems with her all night said she'd remove the uncharges. Well thank you for that but I still never got the correct salad, shrimp, sauce, a hot steak, or an apology. Why, if you know a server is messing up all night, would you not get her together??? Why would you allow her to mess up multiple families nights, giving a poor attitude and horrible service to people?
Fridays is now out of the rotation. ✌🏽
Atmosphere: 1
Food: 1
Service: 1
Always a good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Barbara was our server and was the best! Very attentive, friendly and excellent customer service. We will certainly ask for her whenever we visit TGIF! Thank you
Atmosphere: 5
Food: 5
Service: 5
Barbara was our server she was very kind, efficient, and helpful during my visit.
Atmosphere: 5
Food: 5
Service: 5
Barbara was a wonderful server. Very attentive and hard working. She went above and beyond to ensure my party was pleased with the service. I would give the service a 10 stars if I could.
Atmosphere: 5
Food: 5
Service: 5
5 stars for Ms. Barbara! Food was good, but her service was even better! Ms. Barbara provided quick and very friendly service that we truly appreciated. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Under $10
Restaurantji Recommends
Barbara was our waitress and she did a great job. Please keep the pop stickers, they are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Barbara was our server and she was terrific! Love the pot stickers! Please keep them!!!
Atmosphere: 5
Food: 5
Service: 5
Stellar restaurant with friendly staff. Classic franchise. Still loving the Jack Diel stuff (whiskey glazed) sipping sauce. I hope they don't close this place. It's the closest one to me. I still recommend it.
Atmosphere: 5
Food: 4
Service: 5
Barbara our waiter was amazing! We were not in hurry but was attentive to us.
Atmosphere: 5
Food: 4
Service: 5
Barbara was an awesome waitress very attentive
Atmosphere: 5
Food: 5
Service: 5
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