Ordered a beef w/broccoli and it is so good. And egg drop soup even better. ?Parking: Love it, plenty parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Hot Sour Soup, Szechuan Beef
Doel Ortiz
I had a problem with the delivery guy, he said he waited ten minutes…. and only waited 2 mins, I called the store and the representative told me no more delivery for you. That’s is very disrespectful and isn’t called. I will not recommend this place to anyone, I’ve ordered from them over 10 years and even ordered during the pandemic regularly because I knew they weren’t getting many orders.
Atmosphere: 1
Food: 1
Service: 1
Amanda Magner
LOVE THE SWEET AND SOUR CHICKEN!! GREAT SERVICE!
Atmosphere: 5
Food: 5
Service: 5
Matthan Griggs
Food is tasty and delicious. I absolutely love their fried rice. We order from here often. Every dish has been
Atmosphere: 3
Food: 5
Service: 5
Lynne Sobieski
I had the beef mai fun which was delicious. It is hard to find gluten free stuff and this was at least 80% . My brother had the Pepper Steak which he said was delicious. The spring rolls were delicious as well. Great portions and everything tasted fresh. Highly recommend.Dietary restrictions: They offer Mai fun which is a rice noodle so for that eats gluten free was nice
Food: 5
Service: 5
J. M.
First time here. The woman everyone talks about was not only pleasant on phone but even more pleasant to converse with in person. Not sure if it’s the same lady. Food was so so. Pork Lomein was best I’ve had in a while. Egg rolls were horrible. There is ONLY cabbage in it. I ordered 2 pork 2 shrimp. No pork or shrimp or carrots or anything else for that matter and were super chewy with no flavor. Wonton soup wasn’t bad. Typical. I will try a few new things and review again.
Atmosphere: 5
Food: 3
Service: 5
Donell Turner
Best Chinese spot in New Castle that I’ve found so
Atmosphere: 3
Food: 4
Service: 5
Jodi Smith
The worst experience! Ended up arguing with the woman on phone trying to order bc she accused me of never picking up a previous order, although I never ate there before! She wanted me to come in & order. I explained I was coming bc of great reviews & had never called before but she didn't believe me & continued to be rude but took my order. I soooooo wish I didn't even proceed but did.... bc the food was nasty! I don't know what kind of meat the "chicken" was but not chicken!... so bad the stray cat outside didn't even eat any of it! Only thing good was broccoli, from that dish. The "fried" dumplings had zero taste & were boiled then just pan fried..not completely fried. The pork mai fun was mostly noodles & hardly any sauce. Only thing decent was the egg roll.We were very disappointed! Not sure how anyone is giving good reviews here...unless ordering online & just getting eggrolls & other certain specific items maybe...
Nancy Krauss
I absolutely love this place. Best Chinese food! Their rice is always fresh - not old or grease filled. It’s light and fresh and their cheese wontons are the best! The service is great. You can tell the difference in the food!!Kid-friendliness: Not inappropriateParking: Plenty of parkingWheelchair accessibility: Curb and spacious dining area
Jessica Swartz
Ordered a few times, they are always rude when they answer the phone. Last time the egg rolls tasted funny and next day ended up with food poisoning. When I went in the store to tell them, the store was filthy! I will never go here again. Service is terrible and food is horrible! I would definitely go somewhere else. I have already contacted the BBB! The woman who answers the phone is thee most ignorant person I’ve ever came across I don’t know how they are even in business!
It was horrible I called and the first thing I heard was a loud sign. I was hoping she was just tired and continued to order then she was rushing me and when she asked me what side I said medium. She implied they didn’t have that size so I asked what size they had and was told to check the menu in a disrespectful manner. And it just continues to go on so I just hung up because I was getting very angry and did not wish to yell
Jack M.
Good food good sweet tea. Not much to say it's Chinese food but yelp wont let me post a short review so I'm just wasting characters at this point.
Steve J
The food is OK but the customer service is the worst I have seen in a long while...The female worker at the front is rude and have no idea what good customer service is or don't care...I will not buy from them again...
Billy Berger
Phones is always off the hook can't even order when u do the people are rude like it's ur fault
Rogue
We've been ordering from here for 5+ years and every order is outstanding. Never a bad experience ordering over the phone and the delivery speed is like no other.
Ordered a beef w/broccoli and it is so good. And egg drop soup even better. ?Parking: Love it, plenty parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Hot Sour Soup, Szechuan Beef
I had a problem with the delivery guy, he said he waited ten minutes…. and only waited 2 mins, I called the store and the representative told me no more delivery for you. That’s is very disrespectful and isn’t called. I will not recommend this place to anyone, I’ve ordered from them over 10 years and even ordered during the pandemic regularly because I knew they weren’t getting many orders.
Atmosphere: 1
Food: 1
Service: 1
LOVE THE SWEET AND SOUR CHICKEN!! GREAT SERVICE!
Atmosphere: 5
Food: 5
Service: 5
Food is tasty and delicious. I absolutely love their fried rice. We order from here often. Every dish has been
Atmosphere: 3
Food: 5
Service: 5
I had the beef mai fun which was delicious. It is hard to find gluten free stuff and this was at least 80% . My brother had the Pepper Steak which he said was delicious. The spring rolls were delicious as well. Great portions and everything tasted fresh. Highly recommend.Dietary restrictions: They offer Mai fun which is a rice noodle so for that eats gluten free was nice
Food: 5
Service: 5
First time here. The woman everyone talks about was not only pleasant on phone but even more pleasant to converse with in person. Not sure if it’s the same lady. Food was so so. Pork Lomein was best I’ve had in a while. Egg rolls were horrible. There is ONLY cabbage in it. I ordered 2 pork 2 shrimp. No pork or shrimp or carrots or anything else for that matter and were super chewy with no flavor. Wonton soup wasn’t bad. Typical. I will try a few new things and review again.
Atmosphere: 5
Food: 3
Service: 5
Best Chinese spot in New Castle that I’ve found so
Atmosphere: 3
Food: 4
Service: 5
The worst experience! Ended up arguing with the woman on phone trying to order bc she accused me of never picking up a previous order, although I never ate there before! She wanted me to come in & order. I explained I was coming bc of great reviews & had never called before but she didn't believe me & continued to be rude but took my order. I soooooo wish I didn't even proceed but did.... bc the food was nasty! I don't know what kind of meat the "chicken" was but not chicken!... so bad the stray cat outside didn't even eat any of it! Only thing good was broccoli, from that dish. The "fried" dumplings had zero taste & were boiled then just pan fried..not completely fried. The pork mai fun was mostly noodles & hardly any sauce. Only thing decent was the egg roll.We were very disappointed! Not sure how anyone is giving good reviews here...unless ordering online & just getting eggrolls & other certain specific items maybe...
I absolutely love this place. Best Chinese food! Their rice is always fresh - not old or grease filled. It’s light and fresh and their cheese wontons are the best! The service is great. You can tell the difference in the food!!Kid-friendliness: Not inappropriateParking: Plenty of parkingWheelchair accessibility: Curb and spacious dining area
Ordered a few times, they are always rude when they answer the phone. Last time the egg rolls tasted funny and next day ended up with food poisoning. When I went in the store to tell them, the store was filthy! I will never go here again. Service is terrible and food is horrible! I would definitely go somewhere else. I have already contacted the BBB! The woman who answers the phone is thee most ignorant person I’ve ever came across I don’t know how they are even in business!
Restaurantji Recommends
It was horrible I called and the first thing I heard was a loud sign. I was hoping she was just tired and continued to order then she was rushing me and when she asked me what side I said medium. She implied they didn’t have that size so I asked what size they had and was told to check the menu in a disrespectful manner. And it just continues to go on so I just hung up because I was getting very angry and did not wish to yell
Good food good sweet tea. Not much to say it's Chinese food but yelp wont let me post a short review so I'm just wasting characters at this point.
The food is OK but the customer service is the worst I have seen in a long while...The female worker at the front is rude and have no idea what good customer service is or don't care...I will not buy from them again...
Phones is always off the hook can't even order when u do the people are rude like it's ur fault
We've been ordering from here for 5+ years and every order is outstanding. Never a bad experience ordering over the phone and the delivery speed is like no other.