Five Guys
229 E. Altamonte Dr, Cranes Roost Blvd #1130, Altamonte Springs
(407) 478-6900
Customers' Favorites
Close-Up View of Regular Order of Five Guys Fries
All the Way Burger and Fries
Double Burger and Fries
Cheeseburger and Fries
Little Cheeseburger
Bacon Cheeseburger
Grilled Mushrooms
Five Guys Style
Heaven on a Bun
Grilled Cheese
Menu
Photos
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Recent Reviews
Stopped in at Five Guys today and even though the place was absolutely slammed, Laura and her team were on point. You could tell they were juggling a ton, but Laura stayed calm, friendly, and completely in control. She kept the line moving, made sure everyone was taken care of, and still managed to give great customer service. Huge shoutout to her and the staff for handling a busy rush like pros. Great experience all around.
The burgers here are absolutely delicious, but that's where the good part ends. Both free-style machines were out of carbonation for a majority of the drinks they offer. The coke was spitting out thick, black syrup into the cup which was super flat. The male employee stocking peanuts was very rude to my mom when she asked him a question instead of being helpful. Lastly, the fries were soggy; we ended up throwing half away because they were so inedible.
Food is always good, but the online ordering for 5 Guys ruins the experience. Either the food is ready much earlier than the time its ordered for, or they start making it a few minutes after you arrive. I think the point of the app is making people commit to paying before they arrive and realize the line is long and they will be stuck waiting.
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