Mrs. Fields
451 E Altamonte Dr, Altamonte Springs
(407) 644-1400
Recent Reviews
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Best cookies! The cookies n cream shake is so good. The workers are also super nice.
On 9/30/24 around 2 pm My son and daughter and a friend walked up to counter . The friend asked for cup of water and received it with no problem. Then my son ask if he could have a cup of water also. The older gentleman flat out told him “ No, I have a bad knee, I can’t keep walking back and forth for water. If he can’t physically do a job, he shouldn’t be working there. They were going to buy cookies and decided not to because of his rudest. Very bad experience.
Service: 1
Ordered a cookie the day before to be picked up the next day at noon. The person told us they ran out of cookie cake to make it. i.e. they forgot to make it. Hard to recommend a place that forgets about its customers.
The team at this location was outstanding! Cake was beautiful, on time, and the staff exuded what customer service should look like. 10/10 recommend
I love them! ??? The chocolate chip cookies get me every time! Great Hot Chocolate as well as friendly service. I’ll always come back
Super service on a custom cake, worth the drive!
I love them! ??? The chocolate chip cookies get me every time! Great Hot Chocolate as well as friendly service. I’ll always come back
Prices were ridiculous, although the product is pretty good.
Called and asked for assistance with a certain gingerbread cookie and even though they did not carry it they were so helpful in helping me find exactly what I needed. Perfect cookie place for any type of person!
Called and asked for assistance with a certain gingerbread cookie and even though they did not carry it they were so helpful in helping me find exactly what I needed. Perfect cookie place for any type of person!
Restaurantji Recommends
Located in a store at the Mall. They serve beautiful cakes and pastries that are sure to brighten your eyes. Its pricey but I guess ugh ou pay for the professional artwork on each pastry! Looks very clean
Prices were ridiculous, although the product is pretty good.
Love the giant chocolate chip cookie
I love ðŸª
Great cookies! Addictive, dare you to only eat one. :) overall, a good experience. Been here a few times and first couple of times the person who was behind the counter could have been friendlier. This last time, had a better experience with the person behind the counter. Things to improve upon.... need more variety of nibblers and counter could be a bit cleaner.
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