Mrs. Fields
451 E Altamonte Dr, Altamonte Springs
(407) 644-1400
Recent Reviews
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I have loved this place since I was little. This time, I ordered a sheet cake, and the design that I gave them, came out perfectly! The cake was absolutely delicious! And you know I had to throw in those lil sandwich cookies! The art and the service was outstanding!
Atmosphere: 5
Food: 5
Service: 5
Thank you SO MUCH to Dave and his team for making my son’s birthday so special. They went out of their way to accommodate my son’s request for a seal design. He is autistic and his special interest is seals and his birthday was centered around them. He LOVEDDD this cookie not only for its design but its taste too. Thank you again, we will return again and again.
Atmosphere: 5
Food: 5
Service: 5
Mrs. Fields Is a Joke Now, and We’re All Pretending Not to Notice
I don’t know what happened to Mrs. Fields, but whatever they’re selling now isn’t a cookie—it’s a soft, sugary lump of disappointment. I walked in hoping for that warm, buttery crunch I remembered from the early 2000s. What I got was a doughy, under baked mess that tasted like it had been sitting in a plastic tub for a week. There’s no texture. No depth. Just this weird, squishy uniformity that feels like someone tried to recreate cookie dough using a chemistry set. It’s not chewy—it’s *lazy*. And the worst part? People still eat it like it’s some kind of treat. Like they’re tasting the past. News flash: if it’s not baked fresh, it’s not a cookie. It’s a lie. We’re in the middle of a cookie epidemic. Everywhere you go, it’s the same story—soft, bland, mass-produced sugar blobs pretending to be dessert. And people keep buying them, smiling, saying “Mmm, just like I remember.” No. What you remember is flavor. What you’re eating now is nostalgia dressed up in preservatives. If you think this is good, you’ve stopped tasting. You’ve stopped questioning. You’ve let the memory override the reality. And that’s not just sad—it’s dangerous. Because once we accept this kind of downgrade, we start accepting it everywhere. Mrs. Fields used to mean something. Now it’s just another brand cashing in on the fact that most people don’t notice when the recipe changes. But some of us do. And we’re not buying it.
Atmosphere: 1
Food: 1
Service: 4
Best cookies! The cookies n cream shake is so good. The workers are also super nice.
Atmosphere: 5
Food: 5
Service: 5
On 9/30/24 around 2 pm My son and daughter and a friend walked up to counter . The friend asked for cup of water and received it with no problem. Then my son ask if he could have a cup of water also. The older gentleman flat out told him “ No, I have a bad knee, I can’t keep walking back and forth for water. If he can’t physically do a job, he shouldn’t be working there. They were going to buy cookies and decided not to because of his rudest. Very bad experience.
Service: 1
Ordered a cookie the day before to be picked up the next day at noon. The person told us they ran out of cookie cake to make it. i.e. they forgot to make it. Hard to recommend a place that forgets about its customers.
The team at this location was outstanding! Cake was beautiful, on time, and the staff exuded what customer service should look like. 10/10 recommend
I love them! ??? The chocolate chip cookies get me every time! Great Hot Chocolate as well as friendly service. I’ll always come back
Super service on a custom cake, worth the drive!
I love them! ??? The chocolate chip cookies get me every time! Great Hot Chocolate as well as friendly service. I’ll always come back
Restaurantji Recommends
Prices were ridiculous, although the product is pretty good.
Called and asked for assistance with a certain gingerbread cookie and even though they did not carry it they were so helpful in helping me find exactly what I needed. Perfect cookie place for any type of person!
Called and asked for assistance with a certain gingerbread cookie and even though they did not carry it they were so helpful in helping me find exactly what I needed. Perfect cookie place for any type of person!
Located in a store at the Mall. They serve beautiful cakes and pastries that are sure to brighten your eyes. Its pricey but I guess ugh ou pay for the professional artwork on each pastry! Looks very clean
Prices were ridiculous, although the product is pretty good.
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