I’ve visited this location several times, and unfortunately, the experience has consistently fallen short. The donuts are often dry and lack the proper amount of glaze, which really takes away from the quality. Customer service could use improvement as well—there’s rarely a greeting or any real engagement at the window, which makes the experience feel rushed and impersonal. This location has potential, but it definitely needs some attention and improvement in both product quality and customer service.
Atmosphere: 1
Food: 1
Service: 1
Exilas Alex Delphin
I would like to thank the staff for the laughter for the happiness that you feel when you walk into the establishment, everyone was friendly, and they were willing to help with whatever you need it on the menu choices, the drinks came out very, very quick. thank you for the fresh donuts. Thank you again for the amazing experience. Kudos to the staff and management team
Atmosphere: 5
Food: 5
Service: 5
Mark Skrodzki
Favorite Dunkin to stop at going north.
Atmosphere: 5
Food: 5
Service: 5
Crystal Hughes
Go Shannon! Go Shannon! You run that place like it should be ran you are amazing thanks for my perfect coffee every morning!!!
Recommended dishes: Doughnut
Natalya Ortolaza
I love dunking donuts, i just giving reviews for the casiers today July 13,2025 around 5 pm the young lady is rude, don’t even know how to smile to or to great not even thank you. You need to train those people.
Mike -
Disappointed in food and drink order - tried several times to give it a chance and just not where it needs to be hopefully gets better but not going back anytime soon.
Atmosphere: 3
Food: 1
Service: 2
Cynthia Fisher
Store #353384, 1329 E. Oak St., Arcadia, FL Ordered two HOT lattes w/whole milk; got two cups of cold frothed milk and scant coffee taste! Seriously???!!! Stone Cold! Unacceptable! 🤬
Food: 1
J M
Was there earlier, just got home to discover I waited a while just to get the wrong food. Super annoying. Will be disputing the charge. Check your food and say yes to receipts, people.
I hate going to this Dunkin (but it's the only one near home.) It doesn't seem to matter what you order, they will still find a reason to have you pull around to the front to wait/be forgotten about. Even for something like a muffin or donut where it's literally the got difference of the 20 seconds for someone to go walk and grab it. It's a nuisance I haven't had at any of the other Dunkin locations I go to.
Ronnie Coleman
I do not recommend this place the drive through was rude service and the hash browns was soggy ill never go back have a nice day
Atmosphere: 1
Food: 1
Service: 1
gregory reynolds
Always clean, Always good service, Always friendly!!
Atmosphere: 5
Food: 5
Service: 5
Sammy Campbell
Manager is very load and degrading to her employees where everyone can hear her this morning she was that way with me wanting me to move my truck because a delivery truck was expected well there was no delivery truck and no where else to park so I told here give me the two donuts I want and I'll be leaving for good
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Doughnut
Jacly
Usually prompt service , tasty coffee and nice employees !
10 outta 10 there for all your coffee needs. Fueling my veins with that icy coffee goodness 🤤🤤
Fast food, fast service
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Avocado Toast, Doughnut, Croissant
I’ve visited this location several times, and unfortunately, the experience has consistently fallen short. The donuts are often dry and lack the proper amount of glaze, which really takes away from the quality. Customer service could use improvement as well—there’s rarely a greeting or any real engagement at the window, which makes the experience feel rushed and impersonal. This location has potential, but it definitely needs some attention and improvement in both product quality and customer service.
Atmosphere: 1
Food: 1
Service: 1
I would like to thank the staff for the laughter for the happiness that you feel when you walk into the establishment, everyone was friendly, and they were willing to help with whatever you need it on the menu choices, the drinks came out very, very quick. thank you for the fresh donuts. Thank you again for the amazing experience. Kudos to the staff and management team
Atmosphere: 5
Food: 5
Service: 5
Favorite Dunkin to stop at going north.
Atmosphere: 5
Food: 5
Service: 5
Go Shannon! Go Shannon! You run that place like it should be ran you are amazing thanks for my perfect coffee every morning!!!
Recommended dishes: Doughnut
I love dunking donuts, i just giving reviews for the casiers today July 13,2025 around 5 pm the young lady is rude, don’t even know how to smile to or to great not even thank you. You need to train those people.
Disappointed in food and drink order - tried several times to give it a chance and just not where it needs to be hopefully gets better but not going back anytime soon.
Atmosphere: 3
Food: 1
Service: 2
Store #353384, 1329 E. Oak St., Arcadia, FL Ordered two HOT lattes w/whole milk; got two cups of cold frothed milk and scant coffee taste! Seriously???!!! Stone Cold! Unacceptable! 🤬
Food: 1
Was there earlier, just got home to discover I waited a while just to get the wrong food. Super annoying. Will be disputing the charge. Check your food and say yes to receipts, people.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I hate going to this Dunkin (but it's the only one near home.) It doesn't seem to matter what you order, they will still find a reason to have you pull around to the front to wait/be forgotten about. Even for something like a muffin or donut where it's literally the got difference of the 20 seconds for someone to go walk and grab it. It's a nuisance I haven't had at any of the other Dunkin locations I go to.
I do not recommend this place the drive through was rude service and the hash browns was soggy ill never go back have a nice day
Atmosphere: 1
Food: 1
Service: 1
Always clean, Always good service, Always friendly!!
Atmosphere: 5
Food: 5
Service: 5
Manager is very load and degrading to her employees where everyone can hear her this morning she was that way with me wanting me to move my truck because a delivery truck was expected well there was no delivery truck and no where else to park so I told here give me the two donuts I want and I'll be leaving for good
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Doughnut
Usually prompt service , tasty coffee and nice employees !
Atmosphere: 5
Food: 5
Service: 5
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