McDonald's
1203 NE Oak St, Arcadia
(863) 494-1312
Recent Reviews
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Has no respect, doesn’t know how to treat people…
Service: 1
All throughout my entire time here.There was a warning beeping in the dinning room. No one cared/attempted to get it shut off. If there's only one person to handle the system's how about training others to maintain a decent dining room and/or the restaurant in it's entirety.
Atmosphere: 1
Food: 3
Service: 1
First time visit we were traveling thru town. Excellent restaurant.
Atmosphere: 5
Food: 5
Service: 5
Dont go to this McDonald's!! After waiting 40 minutes for our food we went inside and they told us our order was no longer active cuz no one was available to do our order. They told us we had to make a new order which was going to be another 30-50 minutes wait. We were very unhappy with the service and how they handled things. We were still charged for the order we never got and werent offered a refund. We will not be going to this McDonald's anymore!!
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app like 45 minutes before breakfast ended, a friend of mine went to pick up the order, had her waiting at the speaker for at least 20 minutes!!! This unacceptable and then they had the audacity of when she got to the window they told her the order “HAD” to be refunded because it was already lunch time. She was at the speaker before 10:59! We ordered on the app for a reason!
Atmosphere: 1
Service: 1
Waited for order my order for 37 mins to tell me it didn't stage and I had to reorder it and continue to wait
Atmosphere: 1
Food: 1
Service: 1
It's mac Donald's yall
Atmosphere: 4
Food: 4
Service: 4
I like this McDonalds. Fast service but this is the second time I have ordered at this McDonalds an unsweet iced tea and they gave me sweet tea. Do you know how that messes up a persons taste buds? lol! There is no way I can drink tea with sugar in it. The worst part is because I have had a problem with this I asked the girl when she handed me the tea at the drive thru window if it was unsweet tea she said “yes mam” . She is the one who filled the cup so she knew it was sweet tea but gave it to me anyway even after I asked her. I think they rush the drive through so fast she didn’t want to admit she made a mistake and slow the drive thru down. .
Couldn't get a water cup because im in school 😞
Service: 1
Check for your Monopoly stickers. Quick service.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Got exactly what I wanted minus the espresso shots
Atmosphere: 5
Service: 4
Horrible food. I can’t imagine people eat this stuff. It smells like grease and chemicals.
Atmosphere: 1
Food: 1
Service: 2
One of my favourite place.
Atmosphere: 5
Food: 5
Service: 5
They messed up my order two times
You could wait at the register forever for someone to wait on you. Then if you special order a well done hash brown, absolutely nobody cares. They stand and look at each other. But wait...a person jumps in that actually cares about the customer, she cares about the reputation of McDonalds and she wants you to be a regular customer. Haley is that person. Haley took my order which had a well done hash brown on it. It was on the screen, she yelled to the expeditors and like usual they just kept talking to each other and not caring about the customer. She went over and did EXACTLY what the other three could have done. She grabbed a cooked hash brown and put it back in the fryer for two minutes which makes a perfect WELL DONE HASH BROWN. It is what the customer wants and if you do it right then the customer knows you care and they may come back. Thank you Haley for being you.
While Haley is leading the staff at this location I must mention others that are realing stepping up to be the best. They have a ways to go to be at the level of Haley but they are coming up fast.
People have a choice of where they want to do business and once management reads the reviews to find out what is good and bad, they need to take action. I must strongly recommend Josk (Josh K), Yolanda, Jasmine and Damien. This location still gets lots of bad reviews but having owned a business for 42 years, these people are the ones to watch. My warning to management here is that you need to fix what is wrong and praise the good ones on your staff. If you don't, someone will grab these five superstars and run a great business and you will go down.
Atmosphere: 5
Food: 5
Service: 5
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