Came here for ice cream. I don’t know why I bother because nine out of 10 times y’all don’t have what I’m looking for and y’all don’t help me find a good replacement. Y’all just let me walk away with my business. Anyways I went in for ice cream with my kids and Wow, mind blown. It was last Wednesday night and she was amazing. I’ve already been back with my kids twice. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Chris Chamberlain
doesn't even allow you to view menu without the app
Atmosphere: 1
Food: 1
Service: 1
Kasey Price
If I ask for sugar alternative, please don't dope me up with cane sugar. Otherwise, service was alright at best.
April
Can’t tell if it’s good they had an attitude at the drive through huffing when I tried to customize order so I decided to leave 8:30 pm on 6/5 .
Atmosphere: 1
Food: 1
Service: 1
Cara Adams
So delicious
Atmosphere: 5
Food: 5
Service: 5
Albrie Thompson
This dunk is disappointing if you can’t hear what drinks I am saying when I order in the drive through ask again. My drinks are constantly wrong
Atmosphere: 2
Food: 1
Service: 1
Selena Yepez
I just left the drive thru 2/18/25 at 3:00 pm the lady working was so incredibly sweet. My food was amazing. Best drive through service I’ve ever had, genuinely such a sweet person. Dunkin you need to give that girl a raise before I recruit her elsewhere just saying 😂😂
Atmosphere: 5
Food: 5
Service: 5
Haleigh Cassidy
Staff used to be great at this location. Quick and kind. The new hire group is slow and some of the staff are very rude. Will no longer be coming to this location.
Atmosphere: 1
Service: 1
Lesley Frazier
I ordered a birthday cake for pickup. I have been calling for THREE days straight to change the ice cream flavor in the cake. (Email stated please provide 48 hr notice for adjustment to the order) In consideration, I thought I would call a few days ahead.NO ANSWER. How do you run a business without answering the phone? Unprofessional. Called the customer service twice and was told someone will reach out to me. STILL WAITING. Simple customer service step. I don't understand.
Service: 1
Jose Perez Vasquez
Wednesday morning team needs a lot of help. Hire more people. I stopped going to the Mayport location because they would always get my order wrong and they would make me wait a long time after I had placed an order over the phone with plenty of time now it looks like the same thing is starting to happen here on Atlantic. I’m going to give the Dunkin on beach a chance and if I get the same service over there, I’m going to have to give up on Dunkin altogether
I come to this location every Monday morning and this time I went my experience wasn’t like the past visits and I’m highly disappointed by the lack of respect by the woman who I spoke with she told me her name was Amanda and when I asked for corporate’s number she got a attitude and called me a racial slur. This will be my last time ever going to Dunkin’ Donuts I don’t understand how this company allows the uttermost blatant disrespect from a employee this woman needs to be removed if this location wants to remain in business I will inform others to avoid this location/
Atmosphere: 2
Food: 3
Service: 1
Hideki Booker
A woman named Amanda at this store was outside talking loudly on the phone saying derogatory remarks towards the lgbtq community with a complete disregard for me and my family who are apart o the community
Service: 1
Kirsti Broomfield
I ordered two matchas at this place. And instead of getting them I got two unsweetened teas. Tried calling the store and no one answered. If the matcha was out.. why didn’t I get a refund or something, a phone call? But instead sent unsweetened tea. Tried calling a store off of beach Blvd. some guy answered and told us that there is no manager or anything until tomorrow. Extremely unprofessional. I wasted 20 dollars for an order I never received. And there was a hair stick to one one the cups? Gross
James Pope
This is the worst location to go to for Dunkin’ Donuts product. The staff are slow and they have a horrible attitude. I just went for the first time in like 15 months to give it another shot and once again bad attitude and orders are never ready or wrong.
Atmosphere: 1
Service: 1
Craig Frederick
Amazing visit with a great crew of yours. I will come by again and look forward to the positive energy felt within this store from this crew.
Came here for ice cream. I don’t know why I bother because nine out of 10 times y’all don’t have what I’m looking for and y’all don’t help me find a good replacement. Y’all just let me walk away with my business. Anyways I went in for ice cream with my kids and Wow, mind blown. It was last Wednesday night and she was amazing. I’ve already been back with my kids twice. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
doesn't even allow you to view menu without the app
Atmosphere: 1
Food: 1
Service: 1
If I ask for sugar alternative, please don't dope me up with cane sugar. Otherwise, service was alright at best.
Can’t tell if it’s good they had an attitude at the drive through huffing when I tried to customize order so I decided to leave 8:30 pm on 6/5 .
Atmosphere: 1
Food: 1
Service: 1
So delicious
Atmosphere: 5
Food: 5
Service: 5
This dunk is disappointing if you can’t hear what drinks I am saying when I order in the drive through ask again. My drinks are constantly wrong
Atmosphere: 2
Food: 1
Service: 1
I just left the drive thru 2/18/25 at 3:00 pm the lady working was so incredibly sweet. My food was amazing. Best drive through service I’ve ever had, genuinely such a sweet person. Dunkin you need to give that girl a raise before I recruit her elsewhere just saying 😂😂
Atmosphere: 5
Food: 5
Service: 5
Staff used to be great at this location. Quick and kind. The new hire group is slow and some of the staff are very rude. Will no longer be coming to this location.
Atmosphere: 1
Service: 1
I ordered a birthday cake for pickup. I have been calling for THREE days straight to change the ice cream flavor in the cake. (Email stated please provide 48 hr notice for adjustment to the order) In consideration, I thought I would call a few days ahead.NO ANSWER. How do you run a business without answering the phone? Unprofessional. Called the customer service twice and was told someone will reach out to me. STILL WAITING. Simple customer service step. I don't understand.
Service: 1
Wednesday morning team needs a lot of help. Hire more people. I stopped going to the Mayport location because they would always get my order wrong and they would make me wait a long time after I had placed an order over the phone with plenty of time now it looks like the same thing is starting to happen here on Atlantic. I’m going to give the Dunkin on beach a chance and if I get the same service over there, I’m going to have to give up on Dunkin altogether
Service: 1
Restaurantji Recommends
I come to this location every Monday morning and this time I went my experience wasn’t like the past visits and I’m highly disappointed by the lack of respect by the woman who I spoke with she told me her name was Amanda and when I asked for corporate’s number she got a attitude and called me a racial slur. This will be my last time ever going to Dunkin’ Donuts I don’t understand how this company allows the uttermost blatant disrespect from a employee this woman needs to be removed if this location wants to remain in business I will inform others to avoid this location/
Atmosphere: 2
Food: 3
Service: 1
A woman named Amanda at this store was outside talking loudly on the phone saying derogatory remarks towards the lgbtq community with a complete disregard for me and my family who are apart o the community
Service: 1
I ordered two matchas at this place. And instead of getting them I got two unsweetened teas. Tried calling the store and no one answered. If the matcha was out.. why didn’t I get a refund or something, a phone call? But instead sent unsweetened tea. Tried calling a store off of beach Blvd. some guy answered and told us that there is no manager or anything until tomorrow. Extremely unprofessional. I wasted 20 dollars for an order I never received. And there was a hair stick to one one the cups? Gross
This is the worst location to go to for Dunkin’ Donuts product. The staff are slow and they have a horrible attitude. I just went for the first time in like 15 months to give it another shot and once again bad attitude and orders are never ready or wrong.
Atmosphere: 1
Service: 1
Amazing visit with a great crew of yours. I will come by again and look forward to the positive energy felt within this store from this crew.
Atmosphere: 5
Food: 5
Service: 5
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