Places a pit they’re more worried about making their drive-through orders then they are their mobile pick up orders. Hopefully, the place will go out of business. If you call for a delivery order, he may never get it. Just ask the Allen guy who never got his.
Allen Brown
The women there were very friendly warm and helpful. The only negative thing is the donuts are small and not fresh anymore at dunkin' donuts.
Atmosphere: 5
Food: 1
Service: 5
Hermione Arguilla
went there this morning with my mom got 2 cinnamon donuts they were so soft if you want your Dunkin and go to Mayport Road cause they’re always fresh make everything great
Atmosphere: 5
Food: 5
Service: 5
Nathan Arguilla
Hello my name is Emily… I just wanted to say this is the best Dunkin donut store they have all in Jacksonville FL they are always very nice very respectful crew they always make my mocha iced coffee to the best it could be in this world. I highly recommend if you want your Dunkin then stop on in at Mayport location because baby they got it going on.
Atmosphere: 5
Food: 5
Service: 5
Fred Foreman
Attentive staff even though they were VERY busy from the drive-thru. Also, Clyde and Sammy deserve a RAISE.
Atmosphere: 5
Food: 5
Service: 5
Ryan Glass
This place just sucks. I love Dunkin’s food, but this store specifically never gets it right. They constantly give me the wrong order or just flat out don’t include the item. IF the item is even “in stock”. Do not order this place from Uber Eats. They know they can F up your order and you get a refund and they genuinely don’t care. It’s lazy and sad and they love to ruin your mornings.
Atmosphere: 1
Food: 1
Service: 1
Anthony Over
If you're open till a certain time, then you should serve till that set time. It was coffee, from a coffee place
Service: 1
Miosotis Rivera (Mia)
Great coffee.... Tasty donuts ... Awesome staff .. special thanks to Clyde in the drive thru, he is a new employee there and is very attentive, and has a great attitude. Always happy to see a person smiling bring you coffee
Atmosphere: 5
Food: 5
Service: 5
Nancy Carter
2nd time I've been to this Dunkin location this week and been unable to get the drink I ordered (decaf latte... don't judge!) in my mobile order. They offer to substitute a cheaper drink...no refund in cash or to the app...they do apologize. Not a solution. If they offered a more expensive drink or drink and food combo, that would be a solution that might be ok with me.
Atmosphere: 3
Food: 2
Service: 3
Christopher Pennewell
Literally was the only person in line. Literally only ordered a large sweet tea and nothing else. After waiting for 8 to 10 minutes in the Drive-Thru no one even came to the window to take payment.
Drive thru attendant was nice. Food is average but that’s what you get at
Food: 3
Service: 4
Jami Ocasio
HIRE MORE PEOPLE TO HANDLE THE RUSH. People don’t go to dunkin to wait 25 minutes for a coffee. Second time this month I walked in here and they are understaffed, lines are long, employees are stressed. They are a busy store, I empathize with the manager a lot, they need better staff, that show up.
Service: 1
donna regula
I'm ashamed at what I spent. Raw bacon is not cool and the bread smelled of mold! Cheese was questionable. I couldn't eat it at all! I would return everything if I could go back out. The Huge garbage bag of donuts in the rain by the back door. Why would they do that? Then When I asked for a bag so I could carry everything. This young lady had no clue and was rather bothered that I asked. I definitely will not go back. It's been going down for a long while. This was nasty and the amount of money I waisted was not cool!
Atmosphere: 1
Food: 1
Service: 1
Karen Pluta
Always issues at this location from bad service to out of products to wrong items delivered to lost orders. I drive further to one on 3rd street to avoid aggravation
Atmosphere: 1
Food: 1
Service: 1
Michael Nature
There’s no mgr there today 2 kids both have no idea what doing. 2 diff people took my order, car in front me was there 10 min so they must gotten there order wrong. When I pulled up they had someone else’s order ready not mine. I literally just ordered 1 med coffee. Normally great service but today 2 untrained employees who were clueless
Places a pit they’re more worried about making their drive-through orders then they are their mobile pick up orders. Hopefully, the place will go out of business. If you call for a delivery order, he may never get it. Just ask the Allen guy who never got his.
The women there were very friendly warm and helpful.
The only negative thing is the donuts are small and not fresh anymore at dunkin' donuts.
Atmosphere: 5
Food: 1
Service: 5
went there this morning with my mom got 2 cinnamon donuts they were so soft if you want your Dunkin and go to Mayport Road cause they’re always fresh make everything great
Atmosphere: 5
Food: 5
Service: 5
Hello my name is Emily… I just wanted to say this is the best Dunkin donut store they have all in Jacksonville FL they are always very nice very respectful crew they always make my mocha iced coffee to the best it could be in this world. I highly recommend if you want your Dunkin then stop on in at Mayport location because baby they got it going on.
Atmosphere: 5
Food: 5
Service: 5
Attentive staff even though they were VERY busy from the drive-thru. Also, Clyde and Sammy deserve a RAISE.
Atmosphere: 5
Food: 5
Service: 5
This place just sucks. I love Dunkin’s food, but this store specifically never gets it right. They constantly give me the wrong order or just flat out don’t include the item. IF the item is even “in stock”. Do not order this place from Uber Eats. They know they can F up your order and you get a refund and they genuinely don’t care. It’s lazy and sad and they love to ruin your mornings.
Atmosphere: 1
Food: 1
Service: 1
If you're open till a certain time, then you should serve till that set time. It was coffee, from a coffee place
Service: 1
Great coffee.... Tasty donuts ... Awesome staff .. special thanks to Clyde in the drive thru, he is a new employee there and is very attentive, and has a great attitude. Always happy to see a person smiling bring you coffee
Atmosphere: 5
Food: 5
Service: 5
2nd time I've been to this Dunkin location this week and been unable to get the drink I ordered (decaf latte... don't judge!) in my mobile order. They offer to substitute a cheaper drink...no refund in cash or to the app...they do apologize. Not a solution. If they offered a more expensive drink or drink and food combo, that would be a solution that might be ok with me.
Atmosphere: 3
Food: 2
Service: 3
Literally was the only person in line. Literally only ordered a large sweet tea and nothing else. After waiting for 8 to 10 minutes in the Drive-Thru no one even came to the window to take payment.
Worst experience at any Dunkin...EVER
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru attendant was nice. Food is average but that’s what you get at
Food: 3
Service: 4
HIRE MORE PEOPLE TO HANDLE THE RUSH.
People don’t go to dunkin to wait 25 minutes for a coffee. Second time this month I walked in here and they are understaffed, lines are long, employees are stressed. They are a busy store, I empathize with the manager a lot, they need better staff, that show up.
Service: 1
I'm ashamed at what I spent. Raw bacon is not cool and the bread smelled of mold! Cheese was questionable. I couldn't eat it at all! I would return everything if I could go back out. The Huge garbage bag of donuts in the rain by the back door. Why would they do that? Then When I asked for a bag so I could carry everything. This young lady had no clue and was rather bothered that I asked. I definitely will not go back. It's been going down for a long while. This was nasty and the amount of money I waisted was not cool!
Atmosphere: 1
Food: 1
Service: 1
Always issues at this location from bad service to out of products to wrong items delivered to lost orders. I drive further to one on 3rd street to avoid aggravation
Atmosphere: 1
Food: 1
Service: 1
There’s no mgr there today 2 kids both have no idea what doing. 2 diff people took my order, car in front me was there 10 min so they must gotten there order wrong. When I pulled up they had someone else’s order ready not mine. I literally just ordered 1 med coffee. Normally great service but today 2 untrained employees who were clueless
Atmosphere: 1
Food: 1
Service: 1
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